← Merchants

Budget Billiards Supply

United States

Reviews (5)

★★★★★
Shopify

Quick and efficient support

on Rivyo ‑ Product Reviews App · Over 5 years using the app
★★★★★
Shopify

Update 3/18/2024: Absolutely No Support. App is not functioning and they won't work to find out why. Please see the following 'support": 02:31:08) Lou : Anything else I may help you? (02:33:24) Julia Patrick: What is wrong with you (02:33:42) Julia Patrick: I showed you the photo is larger than 1000 pixels (02:34:45) Julia Patrick: you have not "helped" (02:35:15) Lou : We base our information on the recommendation of eBay itself. (02:35:41) Julia Patrick: in other words ebay does not like your program and you are unwilling to figure out why (02:35:51) Lou : I clearly saw that from your screenshot you showed more than enough for the image requirement. Which is good. (02:36:25) Julia Patrick: If the issue is not the 1000 pixels but you persist to regurgitate rather than find out how you can fix your program...well that makes your app a fraud (02:36:40) Lou : But the app only reads the error from eBay. If you don't find our information true. You can try to ask assistance from eBay seller support. (02:37:02) Julia Patrick: NO you should find out from seller support (02:37:06) Lou : And try to ask them directly why they are returning the errors. (02:37:09) Julia Patrick: it is not me... it is you! (02:37:15) Lou : That's out of my scope (02:37:19) Julia Patrick: you are being lazy (02:37:26) Julia Patrick: and fraudulent (02:37:38) Julia Patrick: and I am going to report your company to the FTC (02:37:46) Julia Patrick: out of your scope (02:37:51) Julia Patrick: what a copout! (02:38:13) Julia Patrick: I am paying for a service and not getting a service (02:38:20) Julia Patrick: I can not list any new items (02:38:22) Julia Patrick: !!! (02:38:35) Lou : Since this is no longer a good conversation and already made my recommendations. I'll end the chat now. Should you need further assistance chat or email us. Bye for now.

Developer reply ·

Thanks for your review! The chat issue is still being reviewed but does appear to be an isolated incident with your browser, we can now communicate with you. When all agents are busy you will be prompted to send an email to avoid long wait times on chat. We are continuing to work with you to ensure all issues are resolved. Nikki

on Shopify Marketplace Connect · Over 1 year using the app
★★★★★
Shopify

Good to get all your products into Google's Free shopping ads, but that is where the functionality ends. There is nothing in the ap we can find having to do with set up for "Performance Max" and we are unable to customize the product feed. All products are in a single feed, so that if you want start any Google Ads you have to include all your products listed in the free shopping ads that are in the single API product feed, so there can only be one ad campaign. Unable to focus a campaign on an individual product line.

Developer reply ·

Thanks for the feedback! I will email you directly to show you how you can get started with Performance Max from within the app. Additionally, here is a help center article which I think you may find helpful: https://support.google.com/merchants/answer/13421604?hl=en&ref_topic=13402337&sjid=7014633861525849605-NA

on Google & YouTube · 18 days using the app
★★★★★
Shopify

As a company that relies on the timely delivery of packages, we are confident in InsureShield's package insurance. Their straightforward claim process and reliable payment of claims ensure that our bottom line will not suffer from any unforeseeable losses. Moreover, the added protection against package theft through their app is a valuable benefit that provides us with peace of mind, and ensures our customers' satisfaction. In short, InsureShield's package insurance is an invaluable product that helps us mitigate risks, protect our business interests, and maintain the highest level of customer service. I can't overstate how highly I recommend this app!

Developer reply ·

Thank you Budget Billiards Supply for the kind review! We love to hear that you are happy with our customer service and our claims process. Happy shipping!

on InsureShield & CommerceShield · Over 1 year using the app
★★★★★
Shopify

This is probably the most valuable app we use in our store to date. The developer is also very responsive.

on EZ Inventory ‑ Quantity Update · About 1 year using the app