Hibi Youth

Hi there, We'd like to share the full timeline of this conversation, exactly as it happened in our support chat: - You reached out because your blog went offline after uninstalling our app, and asked us to either re-enable your account or refund the remaining months of your yearly subscription. - We replied two minutes later and asked which option you preferred: a refund, or help getting your blog back up right away, with all your data intact. - You told us you preferred getting the blog back up, then stopped replying to our messages. - Two days later, we proactively issued the refund. Our offer still stands. If you'd like our help getting your blog back up for the remaining months, please reach out and we'll take care of it. We know merchants read the 1-star section to see how an app behaves when something goes wrong, and we're happy for this conversation to be part of that record.

Hello Hibi Youth store admin, Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature. https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/ If you have any further questions, please do not hesitate to contact us via live chat or email us at support@trueprofit.io. Best regards, Harper True Profit