Innovation Sounds
Slovakia
Reviews (6)
I love this app. Checp & very easy to use.
I love this app!
Developer reply ·
Ty here - one of the founders 🥰 Appreciate the nice things said in email about Monster Cart on both your stores.... This review definitely doesn't reflect the standard of support experience we strive for daily! Communication was lost in email. We are sorry about this! The best way to get in touch is through our support chat. Will work on some processes here. In the meantime - I've chased your case down and emailed you back. looking forward to your response there. Ty. :)
In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app was good in the past years, but in the last few months, it's very poor...
Developer reply ·
Hi there, thank you for your review. I am sorry to hear that you've had this issue and that the Digital Downloads app hasn't been performing as you'd hoped in recent months. I would suggest contacting our support team again with examples of this issue so we can take another look, but if the error persists you can look into other apps that allow for digital files to be sent to customers. -Victor, Shopify Support
The Data Export app works well. I'm 100% satisfied with it. I highly recommend this app who need some date export.
Very nice app. It can help you to increase your sales! Auto Switch currency based on Location function is very good!
Developer reply ·
June 6, 2021 Thank you for your kind words. We really appreciate you taking the time to are your thoughts on our app. Your words are fuel for us to keep moving forward. If in need of help with our app please contact us at support@helixo.co -Sarah, Customer support Executive
I use Osaria Audio Player 1 year ago. Now, I need all of my mp3 files from their server. The first problem is, you should send them 2-3 emails to get any answer. Now they want to charge $20 for the mp3 files which is incorrect. The reason: "I can understand, but my employees refuse to work for free. I don't know why :)" Very funny and amateur. I highly recommend you to avoid this app...
Developer reply ·
You ask us for as for service to retrieve 1,000 files. We need to charge for this. I'm sorry to heard you are not satisfied.
