Power Driven Diesel

Support team is excellent, quick to respond and very nice. I love the customization provided with this app at such an affordable price. It's very easy to use and set up.

Not the best for our company, but good if you only run a few giveaways per year and never back-to-back raffles. This app has great features but is also very limited. As soon as we launched our first raffle, the app slowed down MASSIVELY. Like, waiting minutes upon minutes to get the page to load. They can send out emails to your customers automatically, but customization is limited, and many of our customers thought it was a scam. There is no way to schedule another giveaway for the future, you can only schedule one at a time. We run giveaways every month. So essentially, our marketing girl would have to stay up until midnight each month to set up the new one. That's not going to work. Once you end a raffle, you can no longer click into it to see who all entered. Make sure you download the CSV report of entries! And when you're not able to find the CSV like us, it's under the "reports" section. But it never tells you that, it just says "CSV generating." It doesn't automatically download to your computer or email to you. You need to click on "reports." Design and functionality is lacking. Support was quick to help with coding for color customization. I appreciated that. We are moving to a different app that can handle our needs better. This app is definitely good for the price. Hi Power Driven Diesel Team, Thank you for reviewing the PineRaffle app! We appreciate your feedback and are continually working to improve based on user suggestions. We noticed your request for multiple scheduled raffles and want you to know we're taking it seriously. Our support team is here to assist you, and we’re grateful for your kind words about their efforts. Thank you again for your valuable feedback—we're committed to making PineRaffle even better for you! Regards, PineRaffle Team

Their support button says "guaranteed replies within 12 hours" - this is absolutely a lie. The app is glitchy and doesn't work well. We go live in 3 days and they won't respond to my requests for help with the app. Will be uninstalling and getting something else as soon as possible.

They got up and helped me at 4am their time. Great support. The API set up for Google Maps was a little frustrating, but not something Mappy is in control of. I like the customization options for how the map displays. The text was showing up too light for my theme, so I sent in a chat and they were able to quickly make all the text black on my map. Looks amazing now.