Shiren Coffee
Malaysia
Reviews (5)
Its a great app. Very functional. Lag free. If you looking for simple upselling, this is the app to get. 5 stars. *Update* The tiered progress bar has been locked to the 19usd/month plan without informing in advance? It is okay to replace features, but not informing will affect business in a huge way. 3 stars for now asking us to pay for a core feature that has been free from the beginning. I know Amote adds in features in the free plan that make it up, but these are not why we use this app to begin with. Disappointed to find out the tiered progress bar has been missing on our store for days without me realising it.
Developer reply ·
Dear Shiren Coffee store admin, We sincerely apologize for the inconvenience and frustration caused you. We would like to kindly clarify that our team did send notifications regarding the pricing plan update and feature changes in advance through both in-app announcements and email communications. However, we are truly sorry that this information may not have been clearly visible or noticeable on your end, which led to this misunderstanding. Please understand that the update was part of our effort to continue improving the app, maintaining feature quality, and expanding the overall experience for merchants. We genuinely appreciate your support and honest feedback. We would truly appreciate the opportunity to continue supporting your store better moving forward. Best regards, Amote Team
Thank you, Russel, for the prompt reply to my email and helping solved the app minor issue even though it's already midnight at your time zone. Truly appreciate your efforts. Cheers.
Great app. Fast and easy. Seamlessly integrated to my store. The customer support is good too. Highly recommended.
Developer reply ·
Thank you so much for your 5-star rating! We're delighted to hear that you find our Trust Badges app fast and easy to use, as well as seamlessly integrated to your store. We're also pleased that you found our customer support to be good, and that you recommend us highly. We appreciate your thoughtful feedback!
Great app, very customer-centric. Automated email can be customised in many levels, there is a buyer protection feature and overall just a seamless integration to my store. Customer service is very good too.
Developer reply ·
Thank you so much for being our valuable user!❤️ 17track offers Buyer Protection that earns customer trust and loyalty, protects orders against loss, damage, and delay, eliminates shipping-related customer complaints, and turns late deliveries into repeat customers. Glad to see you like it! Please feel free to contact us with any feedback, we will help you as always!❤️ Best regards 17TRACK
Thank you to Fatima Azzahra, for being super helpful. App works great, customer service is quick within 2minutes.
