JAKT GEAR
United States
Reviews (4)
Shafta was very helpful in explaining why I should segment my wholesale customers from my retail customers to ensure that upsells are shown to retail customers only.
Developer reply ·
Hey! Thank you for your 5* review and I'm pleased you are happy! Always here for you 🖤 Avraham Customer Success Director ReConvert
It is automated and works behind the scenes. Perfect solution for entrepreneurs.
Developer reply ·
We're glad you find it the perfect solution for entrepreneurs! Thanks for the great feedback. 😊 - Kevin & Booster SEO Team
We have been customers of this company for over 5 years. When I went back through my invoices, they had been charging us for two different apps. We only had one catalog published (40 pages) and we were being charged $45 per month. When I brought it to their attention, they required me to prove when we started using their services and that I had not subscribed to their additional services. How do you prove you DIDN'T do something? How many services does a company have to buy just to publish a 40-page catalog? Shady, think twice before using this company, I found so many better alternatives once I started looking. I became complacent because we had used them for so long and I didn't check over my invoices. Fool me once shame on you, fool me twice shame on me. I'm not going to be fooled twice.
Developer reply ·
Dear Jaktgear team, We are sorry for any inconvenience caused by our apps. We have been trying to contact you via email to explain the issue of double-charging you have been experiencing with our app. Our company values transparency and honesty, and we want to clarify that you have been subscribed to two of our apps since 2021, All in One Wholesale Catalog (Catalog Maker) and Lookbook Creator. You subscribed to Catalog Maker on February 6, 2020, and to Lookbook Creator on April 10, 2021. If you did not cancel your Catalog Maker subscription or notify us about the cancellation, you are still subscribed to it and will continue to be charged. Many customers use both apps, so we cannot cancel or remove a subscription for you without a request from you. To help us assist you, we requested a screenshot of the last payment, as your subscription to the Lookbook app appeared to have expired on our end. We did not ask for proof of subscription. Please respond to our emails so we can help resolve this issue for you. Thank you.
We love this app. It's always interesting to see the location of others who share your interest in a particular product line. It helps form a connection of sorts.
