Revelry Supply
United States
Reviews (3)
Installed this app, used the Free Gift option. Riddled with bugs. Basically rendered our site unusable if you tried to opt out of the gift. There was no way to close the window and every time you refreshed the page it would pop up again. I'm sure we lost sales due to this.
Developer reply ·
Sorry to hear that you got this issue. Our tech team fixed that on same day and tried to reach out to you but didn't heard back. In case if you need any assistance from our team, feel free to ask anytime please. We are always available to assist our app users. 🙏🙏
From the Shopify team: "it treats all checkouts as draft orders and draft orders cannot process discount codes" Basically, the discount code box on our checkout page no longer worked. It was a customer service nightmare to have customers calling and emailing saying that there was nowhere for them to input the discount code they had been given.
Developer reply ·
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!
After trying many back in stock notification apps I'm finally satisfied! The support team was extremely helpful and quick to reply (replied within 2 minutes). Satendra was very easy to work with and even though I don't have much developer knowledge, he was able to resolve my problem and explain things in a way I could understand. The level of customization offered was also more than I've seen in other apps.
