Appikon ‑ Back In Stock
by Appikon Software Pvt Ltd · launched
View in Shopify App Store ↗Reviews (1453)
The support for helping to set up the notifications was amazing. It was fast and responsive!
Quite self-explaining and easy to set up and if you still have questions the customer support helps out super fast (thanks to Satendra)!
The support is off the chain. Helpful. Amazing. I would use this app off of the credibility of that alone. They helped me a TON!
Worked perfectly for years - then out of the blue stopped sending notifications - I shudder to think about how much revenue we have lost due to this. Support was USELESS in assisting with anything. Switched to another App.
We’ve been relying on this app to send Back In Stock notifications for a major product launch, a critical moment for our business. Their system completely failed to send the mass emails, leaving thousands of customers uninformed and resulting in significant revenue loss. Despite identifying the issue ourselves and repeatedly explaining it to their team, we were ignored for days. Only after they fixed another unrelated bug did they finally acknowledge the very problem we had flagged from the start, without so much as an apology or recognition of our earlier reports. It’s now been over four weeks, and the app still isn’t working properly. We’ve lost tens of thousands of dollars in sales due to their negligence and lack of communication. If your business depends on reliable notifications or responsive support, stay far away from this app. It’s been one of the most frustrating and costly experiences we’ve had with any Shopify integration.
One of the worst application that I have ever tried and awful team behind it. Scammers for not refunding my subscription despite the numerous issues with this app
This app does not work. The support team is not responding. Shopify needs to shut this app down.
The app has not been able to export our data after 4 months forcing us to integrate and pay a new app No answer or support
App has been broken for over a month + the customer support team stopped responding two weeks ago. The purpose of this app is to send restock emails, and it cannot do that. Last I was told, they were banned from their email client, and most of their customers probably still don't know everything stopped working.
UPDATE: Unfortunately we had to delete the app. In the past month customers have stopped receiving notifications, and for some reason we have not been able to get any support with this. We have been losing sales and customer trust. Too bad as it had been a helpful, sale-boosting app before. ___ So far we're really enjoying this app. Customer service is impeccable, quick response times and very friendly, as well as helpful. The app is very easy to use, super easy to customize. I would love if one day it would allow for customers to sign up for an entire product, vs. only one variant at a time. Additionally, if it allowed customers to sign up for a variant that wasn't out of stock, but low on stock, (for example, if a customer needs 4 hanks of yarn but we only have 3). Although the above would really help to make the app meet all of our needs, we don't see these as a downfall. The app team is very clear about what they offer and don't offer, and have been extremely transparent and wonderful thus far. Tech support has also been very helpful via chat. We used to notify our customers manually - this app has been a huge timesaver and we think it's well worth the price!
Attention aux facturations abusives ! Nous utilisons cette application depuis un certain temps et plus de 3 000 dollars nous ont été facturés à tort principalement pour des SMS soi-disant envoyés, alors que : 1. Nous n'avons JAMAIS dépassé les limites d’envois affichées sur l’application 2. En janvier 2025, l’équipe nous a assuré par écrit que les SMS étaient désactivés pour notre compte. Pourtant, en mars 2025, plus de 400 dollars de frais SMS nous ont encore été facturés ! Les tarifs ne sont ni clairs ni accessibles, et il est impossible de désactiver complètement cette fonction depuis l’application. Ils rejètent la faute sur shopify en vous faisant croire que c'est Shopify qui facture les SMS. Nous considérons cela comme de la fraude pure et simple. Des remboursements ont été refusés malgré les preuves, et nous avons engagé des poursuites judiciaires. Vérifiez vos factures ligne par ligne. Cette application facture en toute opacité et rejette la faute sur les utilisateurs.
This app is very good I was unsure about something and reached out and received a quick response I spoke to a gentleman name Zia that helped me and reassure me with my concerns I will be keeping this app installed
Very great app and fantastic support. Easy to use and fully automated stock alerts mails can be sent. The support reacts immediately when something doesn't work or has special requests. GREAT
Not only can I not send emails, but I also can't export them.
Appikon has decided to close down this app, with no support for exporting any data. They have also not preemptively notified customers that they are shutting down. Only when I reached out to their support about some issues we found they told us about their plans to shut down. Do not use this app.
Developer reply ·
We are glad the app is working great for you. We are here to help you. We can't wait to see how your sales grow with the help of the app.
We updated our product line and switched our products over to new SKUs as we released the new/improved products. Satendra from the support chat was so helpful in migrating our lists from the old to new SKUs. They took care of everything for us, saving so much time and making it super easy. We're really excited for our customers to be notified when the new products are in!
Amazing customer service! They integrated everything for me I was struggling with within minutes.
Satendra was so helpful and quick to respond when I had questions about the app. Resolved in minutes and the app features are just what I need to notify customers of waitlist products. Thank you team!
Great app and quick support! I have been a customer for about 4 years and I love working with them.
We are using this app for many years. Very useful and easy to use. Great customer service! I highly recommend!
The back in stock is a game changer. It has helped lift our revenue while not having to consistently keep track of who is signing up for back in stock items.
The application works very well and the support is very helpful! This application is a great help in managing my restocking and ensures that my customers don't miss out.
Best Back In Stock app we've used, full of features, and half the price of some of the competitors.
Our app had a glitch, and Satendra was quick and prompt to fix it! Good customer service, and a good app. Thank you :)
Abuzar was very quick to respond and resolve our button issue. Very happy with the support I received.
Aplicación 100% recomendable para las funciones de back in stock, muy intuitiva y válida. Además, la atención es inmediata y te solucionan cualquier problema.
Very good installation support due to my theme not being fully supported. I logged a ticket on Saturday not expecting a reply until Monday, and Satendra picked it up and resolved my issues promptly. Great service and the product looks like it does exactly what I need! I've also since install logged a support ticket to fix a compatibility issue with my theme, and this was also picked up and fixed within the hour.
DO NOT USE THIS BACK IN STOCK APP. Use any of the other million back in stock apps out there. This one misfires for us all the time, sending out "In Stock" notifications when none are actually in stock. This sends hundreds of emails/sms out, just for people to see it's still out of stock. Which means I lose all those potential sales. CHOOSE LITERALLY ANY OTHER APP.
Still giving it a try, support was super responsive and helpful!
Well, they certainly went above and beyond to make this integrate into my store! Abuzar spent a long time (hours..) troubleshooting, and finally got us to be able to send the Back in Stock emails with our design template in Klaviyo - so it looks in synch with all the othe emails our customer gets. Very happy with the end result!
Great customer service and app support, number one. And number two, was easy to set up and it just ticks away in the background. Big fan! Zia is a legend, very responsive. Satendra too, big fan of their customer service!
Love the app! The customer service is fast and efficient in troubleshooting integration issues with our theme.
Good experience, easy to use and the support team replies fast with accurate information.
10/10 support. App works perfectly upon install for most themes. We have a highly customized theme and the Appikon support team helped to get the button to match our custom theme very fast.
Abuzar in Support was amazing! I've never had such an easy, responsive Support experience. He just told me to enable the app and he set it up. Abuzar made sure I checked it twice and we tweaked it and the app was good to go. So impressive!
We genuinely find this app amazing. Unfortunately we have supply issues with some of our most popular products so allowing people to join a waitlist is indispensable. It works really, really well. Information on signups is easily accessible. The setup is straightforward. The customer service is super fast. The one feature I didn't realise it had, but now do and have activated it is that if you get say 100 units of a product back in stock, you can email the first 100 signups for that specific variant (or all variants) rather than all signups and risk annoying those that don't get to buy in time. It really is a great feature to add to your site, gives you huge sales bumps, keeps your fans happy and generates a bit of hype too (though we are not striving to be a big-drop business) Highly recommend if you ever run out of stock.
Update 2: Customer support is now completely ignoring the messages and unwilling to look into what caused our issues. This has made me look for another app. It is pretty good while it works but when it doesn't, good luck. Update 1: App randomly stopped working for one month (not showing the sign up for restock button). We were not notified, hadn't made any changes to theme for months. We contacted support, and while the issue was resolved shortly, they are unwilling to investigate what caused this issue nor they are willing to give us 1 free month for which the app did not work as a compensation. Overall communication with support has been very subpar and disappointing. ORIGINAL: One of the first apps I recommend to anyone with new Shopify store as it always pays for itself. The integration was perfect for our theme and it just works, looks great and offers also Facebook restock notifications which is awesome. The interface could a bit more simpler ar places but since it's an app that just does it's job in the background, it works amazingly.
TERRIBLE EXPERIENCE - DO NOT RECOMMEND. This app malfunctions constantly. During two key product launches for my ecom site, this app malfunctioned, negatively impacted on my launch and causeING myself and my team immense stress. On launch night 1, the automated "notification" button stopped working, when we added products for the launch into stock. So at launch time, the wait list that we had built up and promoted for weeks to be notified and launch and get early access, was not notified. After trying to figure this out for 30 mins, I eventually had to give up and manually export the wait list data to separate SMS and EDM platforms and contact these wait list people individually myself. Because of this, I lost faith in keeping the "automate notifications" button ticked on the app, so I turned it off, prepared to manually play out the same process for future launches. Come to launch 2, this time, the app would not allow me to export ANY data. The "export CSV" function was not working. So not only could I not automatically notify the wait list, I now also couldn't manually notify the wait list. Both times, customer service told me they would "pass this on to the developer" as priority, I got no timeline, no urgency, and never any response or resolution. Thank god I didn't wait around for their help team to fix the problems on these launch nights - because they never did. I had to download a Google chrome plug in and manually scrape MY data off the app. Terrible functionality. Terrible service. Unreliable. Incredibly frustrating for businesses who rely on wait lists and spend a lot of time and money into building this lists, only for this app to ruin your entire marketing and launch strategy, not once, but twice. I have now deleted the app as my business and livelihood rely on a wait list strategy.
The team is highly professional and provides prompt responses, patiently explaining the cause of the problem and assisting in its resolution.
Very useful for a business offering the service of notifying clients once an item is back in stock!
Been using this app for years on multiple stores. Simple yet powerful. Great analytics, customer support when encountering any setup issues. Recommended!
Works well and notifies me when a request has been received. A lot of my unsent back in stock notifications are for products that I no longer stock but do have a substitute for. What would be really useful is to be able to send the customer a slightly different message letting them know about the new substitute stock item.
Great app. Works as intended and support was helpful
Back in Stock has become a game-changer for my online store. It's the ultimate solution for capitalizing on customer interest in our hottest products, even when they're temporarily out of stock. Here's why I love it: Boosts Sales & Reduces Missed Opportunities: Since implementing Back in Stock, we've seen a noticeable increase in sales of our best-sellers. Customers can now sign up for notifications, ensuring they're alerted the moment a coveted item hits the shelves again. This eliminates the frustration of checking back constantly and missing out. Seamless Integration & Customization: Adding the "Notify Me" button to our product pages was a breeze. The Back in Stock customer service was fantastic! They offered a helping hand with chat support, ensuring the button perfectly matched our website's design and feel. Going the Extra Mile: Their support team didn't just stop there. They also provided valuable suggestions on maximizing the app's effectiveness within our store. This personalized touch speaks volumes about their commitment to customer success. Overall, Back in Stock is a must-have app for any online business looking to streamline sales and keep customers engaged. It's a win-win for both us and our customers!
Yeah works fine but a bit too expensive for what it does.
We are going through an extensive ADA (Americans with Disabilities Act) compliance update to our Shopify site and this is the only app that has not been helpful or had any resolutions or capabilities to bring the App and it's functionality when integrated, to comply with the American Web Content Accessibility Guidelines (WCAG); Americans with Disabilities Act (ADA)
Appikon is easy to use and provide the most essential features that a back in stock alert app needs. The support is responsive and knowledgeable.
The Back In Stock app by Appikon works great! We find it a very useful tool, especially for our product. Performs exactly as it should and provides a lot of information and functionality. The support team is excellent and very responsive and helpful.
Okayyyyy blown away by this app! Personalized support in the middle of the night, custom coding things for me. this app is awesome and with the best customer support! It's going to bring a lot of extra revenue in from lost out of stock sales too. Really excited about it! Way prettier and better easier to use interface than the competitors (I download several similar apps and this one seems way better than the others) UPDATE: I've used this app for years and they've gotten better customer service too, and they're willing to do the work for you in getting everything custom coded to look good on your website. We have a high end brand so I needed everything to look really good, and they gave me the attention needed to make sure that everything is set up well.
This app is great and I would highly recommend it. Also the service from the helpdesk (Zia) is fast and convenient.
Love this app! We have generated a lot of sales from using it. Their dev team has always been super helpful when needed.
This app was great from 2021-now (mid 2024). We just noticed the Back in Stock app stopped working on our site. It was difficult to get in touch with them, the Appikon dev team was not being responsive and told us that there was no easy fix. Disappointed to say the least.
Appikon's support team is great. The app itself is easily customisable. The feature works well for us in our business.
customer service and help is amazing. The app works well and makes a difference in term of sales
Great app, just need minor options like to notify with email when customer request out of stock item
great product and customer service. Highly recommend
Very customizable for the specific needs of my shop (and my high level of pickiness)- and the customer service is incredibly fast ad helpful!
Amazing customer service and setup within a few minutes. Highly recommend.
I have installed the Appikon Back in stock app and it was very easy and straight forward , worked straight away. I have previously used other apps but this is by far the best. Runs smoothly, no delays. As it worked so well I have now installed the Pre Order app as well.
Great plugin, back in stock notifications do drive sales! So highly recommend. Awesome support as well! Thanks guys
The application itself is very useful. We have been using this service for several years with minimal issues. Robust service. However, the only way to contact support is through a chat function: No contact details available to engage via email. This can be frustrating.
Fantastic customer service. We have a customised theme so I was unable to install the button without assistance. Zia had the buttons installed within 30 minutes - it was that simple. Highly recommend.
Great customer service! Had an issue with the button displaying and reached out to customer service chat and they fixed it within 5 minutes. Thank you!
Product works as described. Incredibly responsive customer service.
This app does exactly what it says it does without a lot of extra frills and confusion. The chat support is very helpful when we need customizations and assistance.
Love this app! We have been using this app for a while now and it is invaluable to us. The customer service is excellent. They just helped us fix an issue. Speedy and fixed it! We have seen great response from customers who otherwise may not have purchased, coming back to purchase after being notified that a product is back in stock. Highly recommend.
