FitiqueFit
United States
Reviews (8)
think all reviews FAKE! because app too complicated to setup and after setup has error and didnt work. its better shopify didnt accept any awful apps before check them!
easy to use and available live support team. try app recently hope work correctly
Developer reply ·
Thank you, FitiqueFit! We’re glad you found Blockify Fraud Filter easy to use and our live support team helpful. If you ever need assistance, our team is always here to help 🚀
app need improve but my agent amazing!
extrea charge on app and too bad support! dont use! others app has better service, price and support
Developer reply ·
Dear Customer, Thank you for leaving your feedback. We sincerely apologize that our service did not meet your expectations, especially regarding your concerns about quota deductions. We would like to provide the following clarification: After a thorough review of your account, we confirmed that after you purchased a top‑up pack, all tracking quotas consumed (including new orders synced and manual "retrack" actions on previously untracked orders) were legitimately used within the quota limits of the top‑up pack. No duplicate or extra charges were incurred. Our backend shows no abnormal deduction records. What we have learned and will improve: 1. We will improve the display of billing history and quota consumption in your account, making it more intuitive and transparent so you can clearly see where each quota is spent, preventing similar misunderstandings in the future. 2. We deeply regret that we did not provide a clear explanation right after you raised the question, which affected your experience. We will continue to improve our customer service response quality, ensuring faster and more accurate solutions in the future. We are very sorry that you have uninstalled 17TRACK. If you would like to further review your usage details, we are happy to provide a detailed log at any time. Thank you for your understanding and time. 17TRACK Customer Support Team
its user friendly and good and fast support team, after use app i will update my review later!
products on app is like other similar apps that all are free or have free plan, too bad thing is have NO ANY IMAGE SEARCH OPTION!!! no any extra option and have no free plan, NOT RECOMMENDED PS: Thank you for your reply. I appreciate you acknowledging the issues I raised. While I understand that Spocket aims to offer a premium experience, the current technical issues—especially the inability to import orders—are very disruptive to my business. I’ve already reported this problem to the support team, but it remains unresolved after several days. However, I appreciate that after my review, the support team followed up and worked to identify the issue. I also accept the offer to explore the platform further and see how things improve. I’m hopeful that with ongoing improvements and support, Spocket will become an even better solution for dropshippers like me. I truly hope Spocket can resolve these technical issues promptly. Features like image search and a smoother user experience are essential for busy store owners like me, especially since other platforms offer these at no additional cost. Looking forward to seeing the platform’s progress.
Developer reply ·
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand that many users appreciate features like image search and free plans, and your input helps us prioritize what to improve. While our app currently focuses on delivering, we’re actively exploring ways to enhance the user experience, including the possibility of adding an image search option in the future. As for the pricing, we aim to offer a premium experience with dedicated support and frequent updates. That said, we truly value feedback like yours as it helps us better understand what users are looking for. If you're open to it, we'd love to hear more about what specific features you’d find most helpful. You can reach us anytime at support@spocket.co - Eleanor
