IllumiSea Aquatic Lighting Co.
United States
Reviews (5)
Complete waste of time. Developers said they were having problems installing it on our store and then went silent. Poor customer service.
Developer reply ·
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Didn't really suit our needs and not worth the monthly fee. Needs to have more feature to make it worth the cost.
Developer reply ·
Hi IllumiSea Aquatic Lighting Co., Thanks for your feedback. We're really sorry that it didn't work out, but I think it's because you didn't have physical stores. Endear is a Customer Relationship Management and Clienteling app designed predominantly for apparel, accessories, and home brands (as well as adjacent retailers) with physical stores.
Great app and great customer service.. Had an issue at install and they fixed it quickly. Hope you can soon add the custom link options for the custom icons. 5 stars!
App stopped syncing and created an issue but was immediaitly resolved by customer service. Thanks guys!
Not what I was expecting...signed up a bunch of affiliates to find out that it's not working on chrome or android devices very well. Support is non-responsive as well..wanting this to work really bad but never hearing from support makes it impossible. Now I have to have all affiliates transfer to another platform. READ THE MOST RECENT REVIEWS BEFORE INSTALLING.... THE APP IS NOT WORKING WELL FOR MANY STORES LATELY.
Developer reply ·
Hi there. I only see one support ticket from you from Tuesday that was responded to on Wednesday. I'm not seeing any other tickets regarding tracking issues on Chrome or Android devices. LeadDyno works flawlessly on mobile devices and especially on Chrome. Please email me directly adam@leaddyno.com and we can set up a call to go over your issues this weekend. Have a great weekend! P.S. I will have to disagree regarding the recent reviews as most of them are stellar. LeadDyno works great and we just need to fix your issues.
