LeadDyno Affiliate Marketing

So far, so good. The support team has been very helpful. I do wish the pricing for the next tier wasn’t so high, as some of our ambassadors have requested features that aren’t included in our current plan. Overall, we’ll continue using this platform and hope to see more features added in the future.

Too expensive and not an intuitive platform. Hard to understand. Support is good but the whole experience using the platform made me feel like I had to relearn everything whenever I wanted to use it

We've been using LeadDyno for several years, and it's consistently delivered value to our affiliate marketing efforts. The initial setup was simple, and onboarding affiliates was smooth. The platform’s dashboard is user-friendly and well-organized, making it easy to monitor affiliate performance, manage commissions, and track overall ROI. If there’s one area that we haven't checked more on, it would be the fraud detection tools, if there were. That said, LeadDyno has been a reliable and effective partner in helping us grow through affiliate marketing.

Deceptive pricing, poor customer service and outdated tech. LeadDyno's pricing is overly complex, arbitrarily tiered and based on too many things. We recently found out that we're subject to insane overage fees (0.05 / visitor) based on the number of monthly unique website visitors. This is NOT stated in the pricing tiers when viewing LeadDyno in the Shopify App Store. Billing and overages are only accessible by logging in to the LeadDyno dashboard and going to Account > Plan & Payments. Only then could we see that we would be charged hundreds of dollars in overage fees. Rather than simply auto-update our pricing plan (which would've been a much smaller cost than overage fees) or actively reach out during our billing cycle to help us avoid surprise fees, LeadDyno charges merchants ridiculous fees and attempts to hide it from store owners. I reached out to LeadDyno support, asking for a refund of the excessive fees and hoping to upgrade our plan (pay them more long term!). Given we've been a customer for years, I was hoping they'd help us solve this and stay a long term partner. Instead customer service was unapologetic and only offered us a credit towards our first month if we upgraded to an annual Unlimited plan. This is their most expensive plan which would've been overkill for our store and required a large upfront payment that we can't afford at the moment. I would NOT recommend LeadDyno to anyone. The tech is poorly built, the design is outdated, the customer service sucks and most of all, the pricing model is deceptive + not designed to be friendly to the majority of ecommerce merchants who experience strong seasonality.

Don't use this app! LeadDyno charges by WEBSITE visitors - so if you're working with affiliates in addition to running ads, you'll get charged for ALL the website visits regardless if it came from an affiliate. My plan unexpectedly jumped from $49 to $129 due to lots of traffic to my site that was from Facebook ads NOT necessarily from affiliate traffic. There's so many other affiliate apps out there that charge more fairly.

I worked with Leaddyno from 2015 through early 2023 and honestly, it has been a nightmare the entire time. It's difficult to articulate all of the reasons why, but I'll give a brief overview. Leaddyno will charge you according to how much traffic comes to your site, regardless of how much is driven by affiliates (unfair). It is impossible to tell how many sales came through affiliates, vs overall sales. There is no connection to affiliate marketplaces where potential affiliates can find you. And now, despite having cancelled my subscription in March, I found out that the app has been erroneously billing me $49 per month for an "uninstalled" version. I almost never have this level of disdain for a company, but Leaddyno has truly let me down at every turn. Mind boggling that they are still in business.

LeadDyno is a great Affiliate Marketing App that has helped us run our business efficiently and effectively. We also are very happy with the companies customer service which was fast and efficient in resolving any issues that we had! Highly recommend.

LeadDyno support team is awesome! They respond within a couple hours and always give a quick and easy answer for what you need.

I had a $49/mo subscription on autopay and they started charging my card for $149 without my authorization for 10 months until I discovered the discrepancy in my bank account. When I reported it to them, they refused to refund the difference in charges. I gave them several chances to make it right and they continued to refuse, so now I am stuck having to report them to Shopify and contest the unauthorized charges with my bank. Leaddyno's reply is that they sent an email informing of the increase. If they did, that is not good enough. The basic fact is that I did not authorize the tripling of the monthly charges. I had stopped using their service long before this happened, as it was not meeting my needs, and if I had seen an email, it would have only reminded me that I was paying unnecessarily for a service I don't use. They could have stopped providing service if they were not receiving the monthly fee they wanted, but charging the card without permission is unacceptable.

LeadDyno customer support makes using the platform very complicated. We regularly have to double check all information they give in their replies and often even after confirming with them on settings, it is incorrect. I have found they are not likely to take accountability for mistakes they make and instead blame you for "your confusion". Very disappointing. I would not use this system unless you are looking for the most basic of affiliate systems and are willing to audit payments regularly to make sure they are paying out correct commissions.

It is a pretty decent app. Honestly I have had a few issues with it but the tech support has always been friendly and helpful and corrected the issues to the best of their ability.

Responsive teams. The interface is a little wonky and will take time to load but they respond to support fast and courteously.

If you're using multiple methods of driving traffic to your site, DO NOT use this app. We've increased our add spend & SEO efforts and Lead Dyno wants to charge me more for these efforts. They charge based on overall traffic, which is unethical in my opinion.

When i first downloaded the app I was so overwhelmed. I had no clue where to start. Marcel was amazing with the customer service and helped me figure out everything! I will be staying with LeadDyno

I use Lead Dyno to manage our company's affiliate program. We have over 50 affiliate partners with our small company. But, they are all dedicated brand ambassadors. I like how easy it is for folks to sign up to be an affiliate through lead dyno, and it's also very easy to pay them through PayPal. I do, however, wish that there was an easier or more obvious way to track lead attribution. It's difficult to see which affiliates are driving the most traffic, and where unique visitors drop off from our site.

So far this app works well, awesome customer support, excited to see sales increase and affiliates getting paid!

We were looking for an app to help build our B2B referral program. LeadDyno continues to walk us step by step through the process with patience and proficiency.

LeadDyno's customer service has far exceeded our expectations. There are a few functionalities we wish it had, but overall we're extremely happy with the customer service and price point.

Great customer service. They do not take days to answer you. This app works for my current business needs.

Michelle C did a great job in assisting us. Quick, helpful, and patient. Great customer support. LeadDyno helps us to track our affiliate sales well!

Don't know how you guys are leaving this a 5 star review. Legit you are paying them free money when generating traffic from other sources. Our primary source of traffic is facebook and youtube ads and these guys keep asking us to upgrade to their higher paid plans (basically taking credit for the traffic). We only generated 20 visitors maybe? From affiliates, which isn't a big deal however asking us to continuously upgrade is ridiculous. IF you want a program to give free money to this is perfect for you. However if you are smart stay far away from this ridiculous app.

Leaddyno is amazing. Customer support is so helpful. Would pick 10/10 times. I was considering Refersion but the customer support does not compare.

Our referral program has grown quickly using LeadDyno. They are responsive with support questions and all the functionality is available easily through the app!

Have had the best experience with them so far. The one time we had an issue come up it was resolved in such a timely manner with the greatest urgency. Worth it.

It helped us launch an affiliate marketing program and on top of that drives great data driven results and processes!

Love lead dyno for our affiliate program! very user friendly, efficient, can easily connect to paypal to pay out affiliates when need be. When I had trouble, the staff were prompt, supportive and accomodating.

Great App with wonderful competent support! I contacted the support several times and every time they were on point with fast and precise help!

I wanted to like this app and service however due to their billing methods it doesn't work at all for our needs. If you get any traffic to website outside of LeadDyno, they will charge you for that traffic even though they have the data to charge you only for traffic generated through their system. This means some very basic SEO practices can put your traffic into their highest and most expensive tier while only having a small fraction of that traffic being generated by LeadDyno themselves.

The customer service team is excellent. They have always answered my question and solved my problem.

I looked at a number of other apps, but this one came out best for what we need at this point in time. The high number of positive reviews help, too. In summary, it does everything we need it to do, and more. Support is super responsive and helpful. Highly recommended.

The rating is due to customer service. I appreciate the emails and the phone call! Sometimes it is hard to explain things over chat. The phone call with Justin was perfect. This app is good at what it does, but there is a learning curve; tutorials are helpful, and you can keep things pretty basic if you would like, which is also helpful. Looking forward to the upgrades coming in the future and the ability to personalize the timing of emails!

I really appreciate the fantastic customer support with LeadDyno (Justin specifically). LeadDyno is a fantastic way to have an affiliate program and is super streamlined with commission based purchases. Payments are easy to make. Such a breeze!

I am always so impressed with Leaddyno's ability to handle complex affiliate strategies. So many ways to grow your affiliate system! The support has been so good, especially Michelle!

Really democratic solution for maintaining an affiliate program. There were a few hiccups in getting it configured, but the support was excellent.

Great customer service and communication, we got an email response very quickly and they were able to fix the issues we were having. Thank you!

We are leaving Refersion with a large smile. LeadDyno has all the advanced functionality we need, excellent customer support, and a phenomenal product that is highly affordable. We are big fans of LeadDyno!

An affiliate program is a must for any store looking to scale up. As a result of leadDybo, my sales are slowly but steadily increasing. The UI is easy to use and the the whole program is simple to implement. Highly recommend! Also, customer support is excellent!!!

It was really helpful working with the chat help on the website because you were able to answer my question very thoroughly and right away!

Excellent customer support! Very responsive! Very good Application which lacks some features but I hope they will include them in their future release.

I have not gotten a ton out of this app yet, but it is very good. I just need to get the word out more about my affiliate program so people will sign up and increase sales. But their support is good, and the software is easy to use so I'll keep it going, and try to get more people using it.

Running a multi tier affiliate program is complex.. the support from leaddyno has been a huge help in our success. I'm sure their live chat is tired of hearing from us haha- but they are always available during business hours and quick to answer questions.

LeadDyno is very easy to use with tons of features and a great customer service team. The more we learn about it the more it's becoming integral to everything we do.

Super easy adding/editing affiliates! Justin has been so helpful for us through our launch. Highly recommend!

I've used LeadDyno for exactly 5 years and I've enjoyed the experience the whole way. I love how they integrated coupon code usage. App is so easy to understand and customer service is super helpful and willing to sort out any issue with loads of patience. Justin was a huge help the last time. Thanks team!

We've been using LeadDyno for several years now. It's a simple and effective way to create and manage an affiliate marketing program. Would recommend to a friend!

Made creating an affiliate program easy, and their customer service is approachable and reasonably fast to reply.

We've been using LeadDyno for 4 years now. It has really helped us grow the business from a startup to a thriving 8 figure per year business. The features allow us the flexibility to set up affiliates in a way that makes sense for our unique business model.

We use this app to generate leads and sales through our customer network and also to reward and incentive our clients to spread the word about our product. It is a valuable tool for our business

I had an issue with the app and Justin was able to help me right away. Great customer service on LeadDyno

The Support Staff was very helpful and willing to crack down on the problem I was having with my account. They communicated in a timely manner and even went the extra mile to correct a mistake with one of our Affiliates. The app is great for a basic referral program or Affiliate marketing, but it is not quite as robust as some of the other influencer management platforms on the market. But, for the low price and quality customer service, it will meet the basic needs of running a referral program.

Look no further this is the best tool for the money with stellar service. They met all my requirements. 1. Affiliate tool that works 2. Flat fee (no crazy % off your business!) 3. Being accessible...they are. Big shout out to Justin for his GREAT support.

I am a newcomer to the world of Lead Dyno but I would definitely recommend the app and its service – it's user-friendly and I especially like the useful resources available helping to make my affiliate programme easy to manage. Thanks Lead Dyno!

J'utilise Leaddyno, qui vient de lancer un programme d'affiliation en Francais et en plusieurs langues. Ils sont base aux Etats Unis et le support est SUPER meme si il est en anglais. Justin, fait tous ce qu'il peut pour aider, malgre la nouveaute du programme en Francais! Merci Justin et Lead Dyno!

The App has many great features and I feel its the best Affiliate app for us on Shopify. I reviewed all of them, before deciding. However, editing text is limited in terms of options. Editing the Terms of Service was a hassle. All in all a very good tool.

it's great! I updated my review because my review was inaccurate and the feature I was seeking, did in fact exist

Great App for building and communicating with our Ambassadors (what we call affiliates) . There's a lot of engine under the hood. Also, the very accessible via the Chat and the service is great, too.

I'm only a few days in but WOW. This app is freaking incredible. I would have expected honestly to pay much more for it. It's making the system set up for affiliates so easy. I had a few things I couldn't figure out where or how and talked to Jennifer on support and she walked me through it like she was customizing solutions in front me. So great! Super stoked to really dive into this.

It has a fairly easy one click install on shopify, but unless you have only one product on your entire store, this is not for you. Does it create an affiliate dashboard, yes. But if you actually want your affiliates to have a good user experience (setting up their affiliate links for the products they like on your shop), the user experience is horrible. You have to activate SubID and then you have to send the link to the SubID page where your affiliates then create their links. It's not even linked to from the main dashboard. ? It's already hard enough to get affiliates who have a big reach to work with you, let alone trying to get them to remember to go to the SubID page to set up their links. Not a very sustainable solution. Support did exist, but emails took around 3 days to respond. Not angry, just being honest as a real business owner. Improve your user experience and maybe we'll come back. :)

Love this app for all that it does. It helps manage affiliates on many different levels. Every agent has also been extremely helpful (and timely) with everything I have ever needed.

No customer service at first but finally came back to me and solved my problem. Great app Please add a feature where we can have different email list for different affiliate so we can deal with multiple language affiliate .. Thank you

I have been attempting to fix my issue for TWO WEEKS. Had a appointment call with ADAM and he NEVER called me at my schedule time. They just keep opening tickets but don't fix the issue.

I Would be careful using this system. In an attempt to install this plugin for a client it accidentally connected the new client to a different client account. So when the client tried to access Leaddyno from their shopify account they got access to the other clients data (Data leakage). One issue is that this happened at all, as this should not ever be possible. One other thing is that I tried to have them resolve this issue for over a week, no solution at all. At least they should have closed the leaking account until the issue was resolved. So basically my other client have been able to access the leaddyno dashboard of another client for over a week, and still do. Only luck the client the data is leaking from is my own company with an inactive affiliate setup. Unless this would have been a major disaster. This is so bad that I am considering reporting to the government as these clients are based in EU, and this is a serious issue in regards to GDPR. The integrity of your data in this application is in no way taken well care of, and by using this application you are risking the privacy of your clients data. The lack of response on an issue of this magnitude is nothing less then alarming. And it shows that this company does not take privacy and GDPR seriously, which if this happens for your client you will be in big trouble. I would absolutely stay away from this system! I will send a notice to Shopify as well.

I needed help on how to disable an affiliate account. Jennifer helped me out quickly and efficiently, great customer service - thank you!

Great tool! Deidra (online chat) in customer support helped us along the way. She helped us setup custom emails etc.

This App has been super easy to use so far. It let's me easily track influencers and affiliates I work with and see not only how many people are engaging but also purchasing over a long period of time which is great for internal reporting. Also, their customer service was super helpful and very quick to respond and help me troubleshoot something. I recently worked with the customer service rep Jennifer Goodman and she was very patient and helpful and I appreciate the support. I recommend!

Support is very helpful. And the app function is enough for our affiliate program and very easy to use. High recommend~

We're new to this app, we've received tremendous support from Jennifer, for our questions. Thank you

This Lead dyno app made it soo simple to track and manage sales and payouts for our collaborations and affiliates. We have used it for quite some time now and have had great success with it. And the support team is fantastic as well! Adam and the team are the best!

jennifer g was amazing, quick and responsive and gave me all the help I needed to get set up. This is also a great option for beginners setting up an affiliate program.

Fantastic and timely support from Adam and the LeadDyno team. He helped us resolve a problem and get up and running within a day. The app itself is user-friendly for admins and affiliates, and has all necessary features for most programs. Thanks again!

Very poor customer support. Days to receive a response from the team. We are moving on to another platform which is far less expensive and works much better (there are quite a few in the app store). LeadDyno charges on website views not active affiliates. EDIT: I have emailed adam@leaddyno.com about pricing issues and never got a reply. I raised a ticket with customer support (tickets 43150, 43067). I removed my comment about taking commission from each sale. Still waiting on customer service replies.

Easy to set up. Great support. Would recommend. Obviously building an effective affiliate network means more than just plugging in an app and waiting, but this is an ideal platform to build your network on top of.

We signed up for the Free Trial and Customer Support - aside from some seemingly automated follow-up emails - has been poor. In fact, responding to the emails has not been possible because the links in those emails have not worked. Online chat has crashed and no follow-up was made regarding this. Calls to Telephone support (4 days ago) have gone to VoiceMail and a Call Back has not been received. An email was sent up for Booking a Phone Call. The links in the email did not work. An email was sent (3 days ago now) explaining this and there has been no response yet .

So far so good- great customer service. Had a slight issues and they helped me with it promptly. Relatively easy to use.

We've been using LeadDyno for about 4 months with great success. Adam has also been an amazing asset and helped us a great deal!

Love the app and the support! Jennifer was extremely knowledgeable and helped right away! Thank you!!

Deidra Start support agent blew my mind! She was fast and super informative. I'm surprised with how leaddyno interface is compared to the other networks. Will give it a go and see!

So appreciate the customer service level and ability to get quick answers. Easy to pay affiliates.

Amazing tool and Customer Support Rep Jennifer was great! I had some difficult questions but she lived up to the task. Thanks for all the help LeadDyno!

DO NOT USE LEADDYNO. DO NOT EVEN CONSIDER IT. For 2 months now we have been trying to get this system working. I spent a huge amount of time initially getting it set up correctly, creating all the content and the terms of conditions, instructions for affiliates etc. I correctly set up all of our affiliates. We created blog content, banners, ads, tiles, facebook and social posts you name it. We had our affiliates build their websites using their affiliate links. Great everything set up and when we pushed live NOTHING. The system could not get any data whatsoever. It was like it just couldn't talk to Shopify at all. There began 6 weeks of going round and round the houses with the abysmal Leaddyno support. They present themselves as a global company - what a joke. I'm based in Australia and the only time they make themselves available is between midnight and 5am - not really practical for a single mother! The Live Chat on their so called support is utterly useless, they have no power to do anything, cannot help you in any way not even with the most basic questions, all they can do is log a support ticket for you. So all we had was the ability to send an email and wait till they graciously get back to us. When they do finally get back to you days later they don't actually help you at all, they ask you questions like "sorry what account are you" even when you've given them your emails, your links, your exact details. Then you have to wait again for them to even consider your question. Eventually they told me that I had to wait for their shopify technician to come back from holidays. When that finally happened they told me we had to reinstall everything. We tried that multiple times didn't work. Finally after leaving it for a week we did another reinstall and finally leaddyno started to get data from shopify. Yay, we thought we are getting somewhere - ONLY TO FIND NONE OF THE AFFILIATE LINKS WERE WORKING. We went back to support yet again - by now about the 15th time, explained everything again and guess what we got "sorry what account are you" despite having fully given them all the details. We thought we will try one last time and the response we got last night - "the link is the wrong domain". Literally that is all the email says, no explanation of what they mean by that. The link contains our exact correct domain so we have absolutely no idea what they are on about. Finally after 8 weeks and SO MUCH TIME AND EFFORT we are uninstalling and it literally brings me to tears the amount of time and energy we have put into this worthless app. JUST DON'T GO NEAR THEM THEY ARE UTTERLY USELESS.

Very helpful. All these different apps you can use for Shopify can get confusing. LeadDyno helped me step by step to get my affiliate commission and discount code up and running! Highly recommend LeadDyno. I chose LeadDyno because of the great reviews from other businesses' I work with on e-commerce.

Great team and helpful staff. Software is a gem for us with our affiliates and handling their commissions and tracking!

We haven't had any affiliates actively use it yet, but the setup was a lot easier than I imagined it would be. Adam, the lead developer was very responsive and helpful with a customization request we had. Highly recommend!

Not what I was expecting...signed up a bunch of affiliates to find out that it's not working on chrome or android devices very well. Support is non-responsive as well..wanting this to work really bad but never hearing from support makes it impossible. Now I have to have all affiliates transfer to another platform. READ THE MOST RECENT REVIEWS BEFORE INSTALLING.... THE APP IS NOT WORKING WELL FOR MANY STORES LATELY.

Anyone who wants to have a killer ambassador team needs this. Its seamless for us & we love the chat.

App installed quickly with no problems. I wanted a unique affiliate commission structure, so I contacted customer support via their chat app, and Adam Jacobs (LeadDyno's Dir of Support) set it up for me! I typically work on my site during the weekend and tend to ask lots of questions. So far the LeadDyno support team has answered all of them within a few minutes and I'm still on the free trial!

I just started using this app as it was the only one I found that would work with both an affiliate link & discount code. Integration was easy and so was set up. I struggled a bit with a few custom tweaks but zI reached out on live chat & Jennifer (one of the customer service agents) was amazing with the support. Im no expert but I can now navigate my way around the app. Would recommend this app if you need affiliate links & discount codes.

We've only used the app for a short time but so far so good. Very extensive analytics and great customer support thus far.

I'd say the best thing about this app is the support -- Adam did a great job answering all questions and exceeded my expectations :)

Really stoked on the prompt and helpful instant message chat with this service. I'm new to this app but they always help walk me through my questions quickly. :)

Jennifer Goodman and the LeadDyno team are an amazing group. Great and quick customer service to all my questions!

I just discovered this App because I want to use the power of Affiliation for my shopify store, good features and options, and everything work great and I really appreciate the support help, very responsive and helpful for any question, and giving the good options ! KEEP UP The GOOD WORK

Easy to get start, Beautiful design, Quick respond when you need help. Great support from Jennifer Goodman!

The app does what is says it does. We've used it for about a month, and we would love to have gotten deeper into it. However one huge flaw is a dealbreaker for us. The app doesn't give you any documentation whatsoever to provide documentation for the payouts you do to affiliates. So for us we can't really use this an be in compliance with tax regulations, as we have no documentation of where and to whom these payouts go. Only solution offered by LeadDyno support is asking affiliates to send us invoices for every pay out - but that kind of takes away the convenience for everyone.

Jennifer is very helpful for quick questions and help when needed! Michele Feelgood Health. www.feelgoodhealth.co.za

Always great customer service from Jennifer Goodman. Helpful and patient as we work to figure it all out

Love this app! Adam Jacobs went above and beyond to make sure I had the information I needed!! Not only great for affiliates but with analytics too!

They didn't answer the phone, so I tried their customer support chat on their website, and she answered my question in like 30 seconds. I had been working for hours trying to find the solution on google... So pleased with the lady that helped me. Deidra Stark? Sounds like a fake name, but she was rad.

Ask them for one simple task - Import the CSV file with our affiliates information in it and that took more than 2 months and still not resolved. Simply asked them to Mass Email our affiliates their dashboard link. Charged for 2 months of usage for more than $29 since we have more than 1000 visit a month. Not worth it, we uninstalled. do not recommend

Love the app and their support team! They solve any issue in a matter of minutes! Incredible! I recommend it a lot.