Het Haakbeest
Belgium
Reviews (3)
We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.
Picking a lot of orders with multiple packers made us look for an easy, reliable and most of all, fast way of checking orders before shipping. We needed a solution to remove errors from our shipments and at the same time speed up the process instead of slowing it down with yet another task. iPacky solved all these issues for us and more. Not only providing us with a very fast way to make sure each order was packed correctly, but also an improvement of our workflow. Making our existing workflow better, faster and easier. Now we can also provide extra packing instructions depending on the product ordered, follow up with the right e-mails to clients, fulfill orders and even check or add the right shipping label. Finally, not only the app itself is impressive. Also the support we get. In our case we have unique order statuses to manage our shipping and automated labels. Of course these unique states were not known by Shopify or iPacky. With 1 support request a new function was added within 48 hours to make iPacky fit perfectly within our existing system. I can recommend this app 100% to anyone in need of managing packers and followup on picking control. Even if you have a unique way of handling orders or do it all on your own, iPacky can be your perfect fit. As an added bonus you also get statistics, showing how many orders need to be done, how long it is estimated to take, average picking time, overall and per packer, ... Just try it out, you will not regret it! A very happy user.
Deze app maakt ons werk zoveel vlotter. Onze labels vliegen er vlotjes uit en vanaf nu zelfs met PostNL naast bPost :). Onze Nederlandse klanten springen een gat in de lucht ;). Support werkt ook goed, over het algemeen niet nodig. De app is ondertussen een stabiele betrouwbare partner voor onze webshops.