Clearer.io Address Validator

Osmand has genuinely been such a huge help, personally, I followed everything he suggested, he sent me videos, walked me through each step, checked in along the way, and answered every question I had. Honestly, within just a little while, I was able to get everything sorted, and I feel like I'm getting so much more out of this application now. Thank you so much, Osmand

Game changer for our checkout process! Clearer.io instantly catches address typos and missing unit numbers before orders ship out. It has completely eliminated undeliverable packages and saved us on on reshipping fees. Setup was seamless.

Werkt niet.

Fast service, thanks!

App works great and helps save time for our customer service.

Osmand is a great trouble shooter! I love how Clearer.io does customer service. Its wonderful to connect to a human and resolve things in minutes verses the back and forth it can take with chat. Keep it up!

Osmand did a great job answering all my questions. We are now using Address Validator across all (4) of our Shopify stores. Great app... great team!

Very useful app. Our 3PL warehouse can't accept more than 55 characters for the address line 1 field — with this app we can limit the characters and show a custom error message. Additionally, we're starting to ship more internationally and found some city addresses can't be longer than 30 characters. It's not possible to limit the city field independently, but the app developer quickly added this for our convenience. The support has been very top-notch!

Great support and solid app

App has worked great for us. Support has been outstanding. We had an issue with some malicious code that we thought was related to this app, but they helped us determine exactly which other code was causing the problem. Don't think I have ever had another app company help us out when it wasn't really their problem. Would definetly recommend!

So far looks great, but had to write a support ticket as under the select country prompt it doesn't allow my customers to use anything but USA I ship internationally and need this fixed or to find a different tool. But at this point, if you ship internationally, i'd not recommend this tool

When creating a custom postal code validation rule, it lets you select language instead of country, even though the dropdown label says "Select Country". EDIT: the dev team were quick to fix the issue so we're giving 4 stars now.

Works well with Shopify's 1-page checkout. Customizable to fit your store and if you have any issues, support has been great so far. Shout out to Osmand for helping us with a recent address issue!

Great experience! Osmand helped me and he was very helpful.

Amazing customer support, quick and easy! Got my questions answered without any delay.

it works great

Support is fantastic. I had an issue I needed to be resolved promptly. Osmand from support E-mailed and guided me towards a solution within 5 minutes. Quite impressive.

Osmand is very helpful and quick to resolve any questions, providing easy directions for us to follow on updates we may need - with the ever changing technology, APPS, etc - we find there is always updates we might not realize and we find there is a quick resolution we are able to implement --

Fantastic customer support!

Amazing

So far so good, seems to help with address correction saving time and may encourage customers to select the correct shipping option. I'd love to see this app provide a correct cut and paste into a shipping label printer with capitalization - here in New Zealand we have to manually edit each label

The app works great and customer support is quick, friendly and helpful.

The app works great and customer support is efficient. We have quite a few "address" problems, and when we do the app works fine!

Very grateful for their support team who reached out to us proactively regarding an issue with our implementation. Great support overall, timely responses with detailed instructions and custom data pulls when requested. App is easy to install and works great so far with Checkout Extensibility.

Needed assistance with setting up a factor on our account/plan to move forward with an UPS integration, chat stated 15 minutes or less. Someone joined within 5 minutes and immediately solved my matter and gave clear, simple and great instructions ! Thank you so much.

Happy with the app, works well for us. Useful for some of the customizations we need and great support.

The price is fair for the amount of money you avoid losing on Shippings with errors. They have detailed video documentation which helps to solve the problems very fast, and the best thing is the support (Thanks Osmand) I don't know how they do it but the answers are very fast and with precise instructions.

Address Validator offers customizable settings and rules to suit your specific business needs. Whether you're shipping domestically or internationally, selling physical products or digital goods, the app can be tailored to fit your unique requirements, providing flexibility and peace of mind.

The pricing structure based on overall order volume doesn't make sense. Uninstalling it now.

The app simply does not work. I have two main things set which are to make sure customers include a house number and to not allow a address to be over 40 characters. This app is still charging me money and is not doing these things.

Their support team has always gone above and beyond expectations when diagnosing unexpected issues that and helping our team understand how to use their product most effectively. My one wishlist feature would be some sort of A/B testing that would allow us to measure the impact of address validation on checkout.

Osmand was really helpful in answering all of the questions I had! Great customer service and very knowledgeable in all things about the app.

There is a bug in its notification system, and as sellers, we cannot receive notifications when there is an order with the wrong address - even if we have set it up accordingly. We have contacted the developer twice about this issue. Each time we contacted them, we received the notification email normally, but after a day or two, we no longer received the notification email. We use an ERP system to process orders and it is important for us to be notified of address errors. I hope this review helps you guys improve your notification system.

Saves us a ton of customer service work.. great app. Support is immediate too. Highly recommend

Been using this app for years - works well and support is quick and helpful.

Good app that helps correct address errors. This saves us a lot of time, work and money. The support was quick, very friendly and solved my problem accurately.

The app processes shipping addresses in Australia, Austria, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Mexico, Netherlands, New Zealand, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, United Kingdom, United States They can only process the addresses of these countries, when I asked for a warning to be added for non-latin letters due to the ERP system, my request was not fulfilled.

Good functionality and customer support. The app stops customers long enough to have them review their shipping address which saves our customer service team a mountain of work adjusting orders.

We've had this app installed for not even week and we are already extremely impressed. Works exactly the way it says it does. We emailed customer service with a few requests for changes to the app and they replied the same day and made all of the requested changes. Excellent service . Highly recommend!

Address Validator Plus was easy to install and easy to customize. I had a quick question regarding our checkout, and Customer Support was there to quickly answer my issue. Highly recommend

Not only does this app help prevent failed deliveries, but their support is so quick and helpful! Thanks for your help, Osmand!

I had an issue and contacted their customer service. They were very helpful especially Osmand who helped me at that time. He answered all details and fixed up all problems. I highly recommend this app to other customers!

The app was very easy to integrate and the support team was very helpful in troubleshooting a few issues I had.

Easy set up and easy to use! We use to format customer addresses and prevent extra long addresses being rejected by couriers. Very helpful customer service team too!

Simple and easy to set up. Has made simple address mistakes our customers make go away. Really great support team as well! They helped us streamline our automation and provide increased security.

The app is very powerful and is full of useful features. Additionally, when we needed some support, Osmand was very helpful and gracious, and that is very much appreciated. Absolutely recommend this app for all stores.

This app is very functional and helps our customer service/operations team save a lot of time. Their support team is great and was able to handle our requests very quickly. Highly recommend!

App works great and helps save time for our customer service. Chat support has also been very responsive.

The Support team is great with quick response. They show the instructions in detail with the screenshots so the concern is solved quickly.

Very helpful and supportive team. Address Validator is working really good and is saving our time from calling customers and confirming their addresses.

The app works out of the box and saves us a lot of problems when it comes to errors in shipping addresses. There are a lot of options related to what type of shipping address you permit so that is great. I wish the interface was easier to figure out... It's a bit of a weird UI and can be hard to customize because of this. But they have great and fast customer service so if you ned help they are ready to serve you.

The app is amazing, especially for those out-of-area places and the staff is extremely helpful. Highly recommended.

I helped but it just have limitation on which countries the app will not work, I hope they can work this out in the future.

Amazing customer care & support. The team here really goes above and beyond to take care of their customers and assure a successful and happy path. Highly recommend.

Easy to use and has helped us immensely with incorrect shipping addresses. I'd highly recommend adding this plugin to help customers out with verifying correct shipping addresses.

Saves us a lot of wrong orders. Was surprised that Shopify didn't have this feature built-in, but glad Address Validator provides it.

Not effective if the pop up only appears on the thank you page, we still have to check all the addresses manually and there are still address errors or missing house numbers etc. The addresses that this app corrects only consisted of changing from lower case to upper case and nothing more and we have to pay money for that?! If the pop up would have appeared in the checkout it might have been a different matter, but that's only available for plus merchants!

Very supportive team, (particularly Osmand) that helped me work through an issue very quickly and we were able to resolve. Love how you can customize the app colours and theme to match your store, even for the basic Shopify version.

Great app - easy to install and easy to use. The customer support is outstanding and very much appreciated!

Great app and time saver. If you're busy and you've had orders returned for simple address errors, you know what a time and cost saver this app in. Great support as well, had a few questions and they were rapid and helpful. Highly recommend this for your shopk.

Love! Very helpful in preventing charge backs on incorrect shipping address. We are a small family owned business so every cent we can save is extremely important to us.

Super handy app that can save a lot of money! Also one of the fastest supports I have used so far! Super praktische App, die viel Geld sparen kann! Außerdem einer der schnellsten Supports, die ich bisher in Anspruch genommen habe!

They removed the pre-checkout validation, which was the main reason to use this app Now only available for shopify plus. Bye bye RoboTurk

Great app for address validation. Also, they have fantastic support - which you can't say for most apps. Thanks y'all!

Wir haben gerade begonnen die App zu nutzen, aber meine bisherigen Erfahrungen waren großartig, auch der Kundenservice ist super schnell. Wir haben sofort Geld gespart und unzufriedenen Kunden vermieden. Wirklich zu empfehlen!

Just started using the app, but my experience up until now has been great, also great customer service.

We use this to validate addresses for shipments to countries besides the US, especially with non latin characters (e.g. Japan, etc.). We'd like more flexibility in the settings and look and feel.

Really great app - super easy to install and has improved our customer satisfaction significantly by making sure there are no delyas in delivery times due to incorrect addresses. Would definitely reccommend.

Die App bringt leider gar nichts. Es sind weiterhin Bestellungen mit falschen bzw. nicht vollständigen Adressen möglich.

1. Use in Canada cause too many unnecessary notification, 2. The changes made after the order placed, which mean the order notification email from Shopify store, doesn't have the changes. 3. After every order, you need to login to the store to see the correction. After great support from "Address Validator" team my issues resolved to my satisfaction, and I am changing my review to 5 stars

App works well, would be dramatically better for us if after verification and removing the incorrect tag if it then added the correct tag , shipstation doesn't recognize and update for a tag removal, but it does with a tag change.

Thank goodness for people who respond on chat and not bots when you have a question or a problem. We thought we needed to fix a few things so we paused the app. We are not getting notifications when an address is updated because we use the initial email notification for orders from Shopify and do not realize something is wrong with an address right away, the support person helped me to make sure we would receive the right notifications and not too many.

REALLY Great support!!! Wish all apps could be that way. We just installed it and was already working before I was done talking to support.

The app does what it's designed to do. Only if there are several mistakes in an address at the same time (especially fields too long AND a missing street number at the same time), then it's only correcting one of them (in this case the too long fields). But that shouldn't happen too often, it looks like this app will reduce our manual corrections by 99% or so, that should be fine. They have the most amazing and fast customer service btw. They pushed an update for a problem with suppression of the address_2-field for me within minutes.

Customer support was very helpful. They showed me how to add their snippet even when the theme didn't have checkout.liquid available. They also assisted with putting limitations on shipping to non-contiguous states and locations. Very helpful.

Great customer support, relatively easy to use, and customisable. Has helped us when dealing with incorrect addresses.

I needed this app in order to oblige customer to put a valid address and it works perfectly. No more manually rework after the order is placed. Great support team and very reactive. A special thank you to Wilson who was able to answer all my question!

We were looking for some help in reducing USPS lost orders and wanted an app that sat BEHIND the checkout so that it didn't impact our conversion rate. Address Validator did exactly this and we're very happy with the service, support, and customization options. Highly recommend for any high-volume stores looking to minimize customer support inquiries for "where's my package" :P

This has saved us SO much time in having to manually fix bad addresses that come through and has drastically cut down on the amount of returned undeliverable packages we received. Really robust & customizable features. Awesome.

We always lost countless hours correcting addresses and following up with customers to get any missing data. Since we installed the app I am happy to report that from all our orders in the last 2 weeks (about 400) only 1! still had an error. And this was because the customer refused the suggestion of the shipping address validator. We went from 20-30% faulty address to 0% address errors overnight! :) I can highly recommend this app for addresses in Belgium and the Netherlands. It is also a beautifull combination with iPacky and MyParcel to auto print the corrected shippinglabels automatically in the flow from your order picking without any errors.

Great app and great support. On high volume order it makes a difference to avoid wrong delivery or returned packages when possible thanks to this app.

Great app I love, it's super useful. it does help a lot and lowers the rate of wrong addresses. I've used it for a few months already.

I use this app and generally it works well, but it doesn't catch everything. I've had issues with some European addresses, doesn't stop people from entering the same street twice, etc... If you have a large number of orders a month, it can get to be expensive. They should consider a better pricing model.

Getting validated addresses makes customer service so much easier, we aren't chasing up undeliverable orders and it saves us time and money.

I've been using this app over the last nine months and it has become a must have for any Shopify store. I can't even begin to calculate how many addresses this app has fixed. Get it now and save yourself shipping headaches later on!

Works great! We were having issues with customers entering PO boxes for their address. Address Validator has done a great job not letting people enter invalid addresses.

We initially got Address Validator because so many of our packages would get denied by USPS due to the customer not inputting their information correctly; however, this has eliminated that significantly so we would highly recommend!

We really enjoy this app, as it helps us contact customers to confirm their address before we ship their order out!

Had an issue with an error I received and quickly found the root cause with the help of the support chat, very handy when you need it!

The address validator provides a pretty inexpensive way to save your time and energy calling customers who left invalid addresses or avoid losses from undeliverable packages. Customer service is very prompt as well.

LOVE this app! UPS and FedEx charges if they think the address is entered incorrectly. This app saves us a lot of time from manually validating each address. It can add the 4 digit extension to the end of the zip code. Corrects the formatting of the address. Checks to see if an apartment number was left off of the address. It can also tag the order as residential or commercial. It works with a pop up on the order conformation page so it’s optional for the customer to click. It does not interfere with the purchase process. Support was fast to reply and answered all my questions. I would say this is a must have app for all stores.

A bit of legwork with the setup, but so far so good! We don't ship to P.O. boxes and Address Validator helps reduce the number of times that this occurs.

Simply amazing app! We've recently allowed for international shipping and the coverage that this app offers for correction is amazing for our business. Not only is the application super useful for our customers, the support we've received is prompt and detailed. Can't go wrong with Address Validator!

We've been using the app for about a year now. It's been extremely helpful and we had zero issues implementing it. We'd absolutely recommend to other small business looking for an address verification solution.