Toco Swim
United Kingdom
Reviews (6)
Really happy with the app - I used it for a bulk gift card exercise. Quick, responsive and helpful customer support too.
great support as always - had some spacing issues on my PDP where the swatches were unevenly spaced in one place - Adarsh fixed it for me within 15 minutes. Thanks!
Really pleased with the support and implementation process of this app. Libby was always so quick to respond, and if there was ever an issue/changes I needed making to our Loyalty programme landing page, she was on top of it - SO efficient. This is what customer service should always look like. Thanks Libby! In regard to the app itself, we've found it a really fun way to engage with our most loyal customers on a different level - allowing us to give back to them in a non-monetary way. We've also factored 'double points' days into sales events which we hope will result in a higher conversion for our Loyalty club members. Overall, happy so far!
Developer reply ·
Thanks so much for taking the time to leave us a review. We're so pleased that Libby has been quick to offer help and support during your onboarding process - we'll be sure to pass on this feedback to her! It's also great to hear that you've found the app easy to use and easy to engage with your customers. It's fascinating to hear that you've been able to incorporate double points days into your sales events - this is a great idea! We're so happy to help with anything further you may need regarding your program!
Very easy to use with lots of functionality to drive revenue conversions (E.g. referrals, reviews, video reviews etc). Speedy customer service too - thanks Rain for your help on customising my referrals page on my site. Definitely recommend.
The app is super useful and has really tidied up my product page. That aside, the support is insanely quick... It actually stunned me how quickly Nikolay responded to me. When the slider was not displaying videos properly, he fixed the problem genuinely in under 5 minutes! Thank you :)
Brilliant app - whilst I don't go crazy for the user interface, it does the job perfectly and what I love the most is the support!! Honestly, I get responses to queries within a couple of hours (if not less) and Adam from the support team is just so happy to help and super efficient... Makes a huge difference as I've had to delete some apps due to customer support being so bad! Really love it and highly recommend for anyone who has multiple variants in their store (associated with only a few products) as it's a brilliant way to bulk out your store if you only have a few products - e.g. I run a swimwear business and only sell 13 styles - but they all come in 11 colours. This allows me to show all colours on the collection page. Thank you!
