Gifting Knot
United Kingdom
Reviews (5)
I received great support from Nazirul and Musabbir. This is a really good app! Customer support is very fast and efficient; no complaints from me.
This product is great—it's easy to use and offers good value. The support via chat is also fast and helpful.
Developer reply ·
Thank you so much for your kind feedback and for choosing Easify Box Builder! We’re truly glad to hear that you find the app easy to use and a good value for your store. It’s also wonderful to know that our chat support team was able to assist you quickly and helpfully. Providing both a smooth app experience and responsive support is something we care deeply about, so your feedback means a lot to us. If you ever have more questions, ideas, or need assistance as you continue working with Easify Box Builder, please don’t hesitate to reach out, we’re always here and happy to help. Thank you again for your trust and support! Best regards, Easify Team.
I recently used the 'Wi Flash Sales' platform and unfortunately found it rather difficult to navigate. The user interface is not as intuitive as I had hoped, and I encountered some issues while setting up a 25% sale. Instead of reducing the price, the system added 25% to the original price, which created confusion, particularly as the original price was displayed in red as though it had been reduced. To make matters more concerning, customers were charged the original prices, not the discounted ones. This experience was somewhat misleading and caused inconvenience for both myself and my customers. I do hope the platform can address these issues in the future and work on improving its functionality, as the concept could be quite beneficial with a bit more refinement.
Developer reply ·
Thank you for your feedback, and we're truly sorry to hear about the confusion you experienced while using Wi Flash Sales. We’ve sent you an email to explain the app logic in more detail. To help avoid this confusion, our app includes a clear in-app message to explain how this works while setting up the flash sale.
The concept is great, but it's really not user-friendly. It's hard to navigate but I am sure in time it would become easier. Thank you for your feedback. We always strive to make Look thru as user friendly as possible. We have a library of video tutorials and a support team with a terrific response rate record. Please let us know how we can make the experience better for you.
This is a great app, and CS respond fast to messages. I've installed one part of the app but I am already looking at what else I can use. 10/10 from me! Thank you for your positive feedback! We're glad to hear that you find our app useful and that our customer service was able to assist you promptly. Don't hesitate to reach out if you have any further questions or if you need help with anything else. Best regards, KaktusApp team.
