Wi Flash Sale & Price Discount
by WizzCommerce · launched
View in Shopify App Store ↗Reviews (57)
Vince, in customer support got back to me quick and fixed the issue. Great service.
SHOULD HAVE READ REVIEWS BEFORE PURCHASING. DONT WASTE YOUR TIME ITS A SHITTY PRODUCT. DOESNT WORK
Time to find something different. I have lost count how many times this app has froze leaving me and customers angry. Countless time and $$$ lost! Their support is usually fairly fast at fixing the issue, but this shouldn't be an issue. Currently going on over 12 hours of this being stuck.
An application that deserves to be seen, very simple to use, you can program the duration of the promotion, display different types of badges, and I also congratulate the support, I am helped by Camellia, she is hyper responsive, professional and kind, I really recommend it with all my heart.
When the app works as intended, it's great, but I've had too many times where a flash sale freezes when you launch the sale or revert the sale. During this time the App is essentially bricked, leaving you no option to do anything and will require you to contact support. I'm not even doing anything complicated on the app, just trying to use the basic functions it allows you to use. If your problems are time sensitive, good luck because they have a very slow response time and even say they will respond in a few hours by email... Think it may be time to look for another sales app alternative.
Developer reply ·
We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. Our team has reached out via email and worked closely with you to get things sorted. We’re always working to improve the app and your input helps us do better. If there's anything else we can support you with, feel free to reach out anytime. Thank you for giving our app a try! WizzCommerce Team
I recently used the 'Wi Flash Sales' platform and unfortunately found it rather difficult to navigate. The user interface is not as intuitive as I had hoped, and I encountered some issues while setting up a 25% sale. Instead of reducing the price, the system added 25% to the original price, which created confusion, particularly as the original price was displayed in red as though it had been reduced. To make matters more concerning, customers were charged the original prices, not the discounted ones. This experience was somewhat misleading and caused inconvenience for both myself and my customers. I do hope the platform can address these issues in the future and work on improving its functionality, as the concept could be quite beneficial with a bit more refinement.
Developer reply ·
Thank you for your feedback, and we're truly sorry to hear about the confusion you experienced while using Wi Flash Sales. We’ve sent you an email to explain the app logic in more detail. To help avoid this confusion, our app includes a clear in-app message to explain how this works while setting up the flash sale.
Ottima App ed ottimo servizio clienti! La consigliamo vivamente!
We've used the Flash Sale once now and were happy with the way it looks and works. We had some problems with its implementation at the start, but the team at Wizz were very helpful in solving the issues.
very helpful and fixed the issue right away! Thank you for saving the day! It was scary to see the prices not revert - but they were on it right away Michelle
useless app, stay far from this app if you don't want to loose your precious time, it doesn't change the prices, it only make chaos to your prices, only 10 or 20% of all prices will be change if you are lucky, for all the rest you will have to change it manually when launching but also when reverting.I already opened many cases to the supportn but they are not able to fix their app, it going worst anf worst .You don't believe me? just try by yourself to run a flash sale on a product with variants and then you'll see by yourself
Thanks for their support team, they really helped to clear my doubts after that it as very easy for me to make this app work fine.
I was facing issues comparing prices on some of my products. I approached the Wizzcommerce team, and they helped me resolve my issue. Happy vibes!
The app works great and the support team is super fast and helpful!
This app is brilliant and the best price and the support is just outstanding!
Developer reply ·
Hi Sparklezsilver Thank you for taking the time to write about your experience! We couldn’t be happier that our app and service provided you with a pleasant experience. We will be sharing your feedback with our team. Again, feel free to reach out to us should there be anything we can make to make it more awesome.
Great app, does what it promises - highly recommend
Variants aren't working. I choose, for instance, a candle that has 3 different sizes available -- we only want the large to be on sale. This app doesn't keep it. Once you fix this, I'll come back, it works otherwise.
Developer reply ·
Hi there, I am Autumn, Customer Success Manager of the SALE+ team. I would like to clarify that our app does support select specific variants for sale. If you doesn't find that setting or for some reasons, it doesn't work on your store, our team is always available to help you with it. Since you haven't contacted our supporter so we are sorry that we weren't being able to provide you the solutions at the right moment, which lead to this review. If you would give the app another chance, we are more than willing to check and fix this issue for you. Please reinstall the app and chat with our supporter or contact us through email support@wizzcommerce.io Sincerely,
Works great! makes it easy to run sales, with a couple clicks.
I will say Customer Support is responsive, but App is very glitchy! I tried to use for our Cyber Monday sale. Instead of using a promo code or the automatic Shopify discount, I thought it would be nice to show the 40% off sale price on every single product. It did change all the prices but shows original price as $0. All of my original prices still show $0 (even after I reverted it back to normal). Thankful customer support was available to help but it is still not resolved.
Developer reply ·
Hi Amy, I am Autumn, Customer Success Manager of the SALE+ app. I am sorry for the inconvenience the app has caused yesterday. As my colleague Daniel has explained, the display of $0 was due to the settings of your theme, which is different from common themes that we didn't expect before. However, we have successfully resolved and find a way to not let it show the compare-at-price as $0 for the next time you revert the price. We understand that the solution comes a bit later and you've uninstalled the app by then so you didn't see our messages anymore. If you would give our app another chance, it will show correctly. And we are always here to support you if anything as well. In any case, we wish you all the best for your Cyber Monday sale and sorry for the inconvenience. I hope that you would find our support helpful and give the app another try. Please feel free to contact our support support@wizzcommerce.io for more details of the solution Best regards,
Tommy was really fast to respond and help me out when I had a question about the app. I find the app easy to use and I love the fact that my website doesn't lose its minimalist style during a sale.
This app is fantastic – simple to set up, excellent for retaining customers. The support team is incredibly helpful and resolved my issue instantly. It's highly recommended for both its features and the supportive team, whether you're setting up sales or adjusting listing prices.
Unfortunately the app doesn't work with euro currency otherwise would have been perfect.
Developer reply ·
Hi there, I am Autumn from the Customer Support team. On behalf of the team, we are very sorry that the app didn't work well with EUR currency. Since that time, we have been in touch with Shopify regarding this and they are trying to investigate and fix the display from their side. It has been escalated to the Merchants Support team but to access your store to fix the theme, they ask the merchant to contact them personally. Just want to let you know in case you encounters this issue again. And I hope for your understanding in our limit in resolving this issue for you. All the best to your store,
Great product that works extremely well. A minor issue with the layout was resolved via chat in a few minutes. Five Stars!
My little issues got resolved in minutes. Very nice app compared to others on shopify.
App recentment instal·lada, sembla que funciona bé. Aplicació molt recomanable i intuitiva. Servei tècnic ràpid i comunicatiu.
facil de utilizar, e equipa de suporte disponivel a ajudar!
Very nice app. Simple and effective. If you want to schedule regular sales or simply edit product prices in bulk, the app does that easily. No need to spend time uploading spreadsheets. Support is very responsive and helpful.
This app is an absolute game changer! I love it, thank you for this app!
Super easy to use and the FREE features are the most helpful.
Very good and easy app to schedule discounts and offers. As a website that run multiple sales on a weekly basis, this app has been really helpful. Very easy to create and schedule sales and it has some more features to show countdown and other features. Recommend!
Super easy to use! Really great app to have. You can set up a Flash Sale in a Flash. Great and fast support is also a bonus to having this app installed.
So far I'm pleased with the app and what it does. I hope it continues to deliver as I use it more. Customer service has been very interactive as well. I have only just started using the app. Will update at a later date. Thanks!!
great app and very easy to use. customer support is amazing & efficient!
I’ve been looking for a simple, clean-looking, low-cost app like this for YEARS. Great, fast support and so thankful it’s free. Highly recommend.
I kid you not, as a Shopify Dev I was just beginning to develop an App exactly the same as SALE+ Flash Sale & Price Edit, and then I came across this incredible FREE App on the App Store. So far it works like a dream and it was so easy to set up a Flash Sale in minutes. Thank you WizzCommerce you are amazing. Just wanted to add that even when a minor discrepancy occurred the team promptly resolved the issue with complete understanding. Amazing.
I'm thrilled with the app. It's a total game-changer for handling flash sales and adjusting prices. The user-friendly interface makes setting up flash sales a breeze, even for beginners. What truly impressed me was the super-responsive support team. They were quick to address my queries and offered valuable guidance. Setting up flash sales was a cinch, and the app ensured all price changes were seamlessly updated.
Easy to use. At first, the new pricing wasn't being reflected, on the site. Support was almost immediate and they got it fixed in just minutes. Highly recommend.