nappycare.co.za
South Africa
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Reviews (5)
You do not get all functionality for the monthly price, some aspects needs to be purchased separately which is not mentioned anywhere on shopify apps page.
Developer reply ·
Hi, thanks for the feedback. For the Black Friday sale ($5/mo off), we've edited the app listing page and you are right, some features requiring a one-time fee like Smart Deals and Gift extras were removed from the Shopify app listing page, for the sake of simplicity and limitation in number of characters by Shopify. We will add them back. They aren't hidden fees, though, as they are clearly identified inside the app (on the first page when you install the app and inside each screen where these features appear) and on our website as well.
Best prices and featured packed. Had issue with my Google Reviews feed and resolved with 2minutes via their online chat. New features and integrations monthly. Great work.
The phone is notification is so delayed, by the time you get it the customer already left your store 10minutes ago. - Inbox randomly decides to switch off and not be visible for customers. - Inbox not great for managing conversations, I can see some elements are there - App notifications are not a thread, each message different notification Avoid this until it's more polished and to the level one expects from a massive company such as Shopify.
Developer reply ·
Hi there. Thank you for taking the time to provide us with this review and feedback. We are always looking for ways to better our products for our merchants and we appreciate you taking the time to do this. I would recommend reaching out to our Live support team via our Help Center (https://bit.ly/2AWw5VA) to take a closer look into some of these concerns. If they are indeed not supported in our app, our support team will happily submit your feedback up to our developers for future consideration, thank's again. -Marty, Shopify Support
I installed this app with the 3 day trial period and uninstalled as was not what I was looking for. I got charged the full amount, after contacting them and them promising to refund me I still got charged by shopify for the app. I tried to contact them again, but after 4 days I still have not received any communication. App not worth the cost even
