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Trigahex

Australia

Reviews (5)

★★★★★
Shopify

Really easy to set up for novices and help was right there straight away on chat.

on Pumper Bundles Quantity Breaks · 5 months using the app
★★★★★
Shopify

Excellent app. Saves me so much time.

on EZLabel: Australia Post Ship · About 2 months using the app
★★★★★
Shopify

Absolutely hopeless app. The demo worked perfectly for 50 orders but when I wanted to migrate my other 100 orders, it worked totally different. I have ended up with duplicate orders that I now can't get rid of and the order created date has the date and time of when the migration took place, rather than when the order was placed. Support was online with me one minute, and as soon as things started to go wrong, I haven't heard a word! Of course this could be due to different time zones but Harry knew I was just about to import. To wait around another 2 minutes wouldn't have been hard.

Developer reply ·

Hi Trigahex, Thank you for your review! Our free demo version allows you to migrate the first 50 orders from your source store / data source. It seems that you have performed multiple demo migrations with different data sources, which has resulted in issues such as duplicate orders and missing order creation dates. We’re always available to assist you by email for any issues you encounter. Since technical issues often require time to resolve, we can’t guarantee responses within just a few minutes as requested. We apologize for not being able to provide the ideal experience and appreciate your understanding. Best regards Jamie The Next-Cart Team

on Next‑Cart Store Migration · About 21 hours using the app
★★★★★
Shopify

This app works brilliantly. So many customisable options. The support team are fantastic, and managed to fine tune a few things for me in such a fast turn around (on the public holiday too).

on Judge.me Product Reviews App · 1 day using the app
★★★★★
Shopify

This app doesn't work with Australia Post MyPost Business. It's taken 2 days to get to the bottom of the problem, due to the unfortunate and limited support from the team.

Developer reply ·

Hi Trigahex, The "MyPost Business Account" integration is now available with the PluginHive Australia Post app. We tried reaching out to you to set up an Onboarding Call. Hope you would give the app another try. Do drop us an email at support@pluginhive.com. We would be happy to connect.

on PluginHive Australia Post Ship · 1 day using the app