Hyper Creative
United Kingdom
Reviews (2)
For such a simple app - this app has soooo many issues. PDFs dont load, Tax not calculated properly, address updates don't populate, downtime, - we use PDF quotes and invoices every day for our B2B store - and I have had enough of the issues - I am changing to another app.
Developer reply ·
Hey there! Sorry you had this experience; I totally and completely understand your frustration. Some context: we acquired the app from the previous owners, and the version you were using had unfortunately been neglected for 4+ years. A lot of the issues you’ve mentioned (PDF loading, tax calculation, address sync, stability) were part of that legacy system. Since then, we’ve rebuilt the app with a new engineering team, significantly improved performance, and 24/7 support. The new version of Invoice Falcon is way better than what was there before. :) If you’re open to it, I’d genuinely love for you to take a look at the new version and make it work for your needs. In any case, thank you for the honest feedback. It helped us prioritize exactly what needed fixing. — Sandesh / CEO
I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to provide more information. I love where AI is taking Ecommerce - and this app is a no brainer for a quick win!
Developer reply ·
Wow, thank you so much for the fantastic review! We were so excited to have you on board as one of our early adopters, and we're even more impressed to see how you're using AI to craft prompts better than we could have imagined. We're honored to be a part of your journey and wish you all the best with your business!
