Mr Cornice
South Africa
Reviews (3)
The app works great. No issues. I have multiple physical stores and I'd like the ability to combine the reviews from all of them into one widget so that I don't have different widgets for each store all over the site. Also having a "leave a review" button would be great.
Developer reply ·
Dear Customer, Thank you for having time to write the review. We appreciate your feedback and we take into consideration it in new releases. Reputon Team
It does what it says just fine. I'm quite happy with it :-) I was deciding if it was better to use Whatsapp or this app, but I don't think whatsapp is as integrated as this. I'm still looking into it, but for now, this will do.
Developer reply ·
Thanks so much for taking the time and writing this review! We're delighted to hear that Shopify Inbox is meeting your needs. If you require any assistance with our app, then we'd be happy to assist you through live chat, email, or callback. Simply visit the Shopify Help Center (https://bit.ly/3cJkx8V) and log into your account to create a support request. That being said, if you'd like to try some apps for WhatsApp, then we'd recommend taking a look at 'Whatsapp Chat + Abandoned Cart' (https://bit.ly/3ATLfX1) or 'WhatsApp app by SuperLemon' (https://bit.ly/3xp8hnV). Both of these are extremely popular with our merchants. Cheers! -Elias, Shopify Support
The app does what it says, but I had a hard time trying to get any support. It's as if the support team has left the building ! I emailed them probably 4 times, and even after upgrading to the pro plan, the emails still go unanswered. Regardless, I figured it out. After upgrading, you must remove any widgets you created during the trial period and then create new ones for any of the new features to work. I hope the support team is there if there is real trouble.
Developer reply ·
Hello Mr Cornice, We understand your concern and are pleased to see that you found the other way to activate the widget. Here I would like to inform you and other customers that if the widget is not active, please click on EDIT Widget and Turn the Status ON. Please accept our sincere apologies for the trouble. Kind Regards, Michael and Team Tagembed
