StreamZ (UK)
United Kingdom
Reviews (6)
The app does what it claims to do! We need a bit of development support and Fatimah was on hand to answer our question and even jumped on a meeting and fixed the issue for us. Top app and support team!
Developer reply ·
I'm thrilled to hear that the app meets your expectations and that Fatimah provided excellent support by answering your questions and fixing the issue promptly! 🌟 Thank you for your kind words about our app and support team. If you ever need further assistance or have any more questions, don't hesitate to reach out. We're here to help! 😊🚀
An important aspect of multi-country stores; done properly. Worth the money as it stops customers being directed to the wrong sites and supported by a team who are quick, professional and know their stuff!
What a great App and the support from the team is second-to-none. Andy picked up a support request we put in and within 2 minutes he'd showed us how to change the setting we needed.
Shocking introduction to TikTok with this App. Decided to go ahead and setup the App following the offer of $200 credit. 1/ We haven't received any credit and 'support' seem like they've followed the FB support training manual and just repeat the same/wrong thing over and over again. 2/ Of just 3 products setup one is showing in the App as "rejected" for TikTok marketing with no reason whatsoever, yet an advert we setup is running. ZERO support and ZERO help so cant see us using this app or TikTok much longer.
Developer reply ·
Apologies for your poor experience! We're investigating the credit concern and will reach out to you directly via email. Thank you.
This app does exactly what we needed it to do and with one small error related to the schema setup on our site the support team at Simprosys fixed the schema issue for us without involving our developer (or having access to our shopify store!). Thank you Simprosys.
Does what it claims to do and support were really quick to help when we had a few questions. Thanks guys!
