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Foxes and Ravens

Canada

Reviews (5)

★★★★★
Shopify

It's more geared towards people who are already coders. There's no option to contact a customer with a specific email, which was the only reason we wanted to use Flow, so that's pretty disappointing.

on Shopify Flow · About 1 year using the app
★★★★★
Shopify

The Price is Right, Decent customization, Good Customer Service! I really appreciate the Freemium model where you pay per conversion, that feels much safer as a small business than committing to an app with too many features I don't need that's way overpriced. I also think they have quite a lot of good customization options, especially given that it's free (until it helps you sell something). My one criticism is the backend is a little more text based than visual, although there is a preview of the result, but if you're more of a visual designer than a computer programmer, all the text options are a little intimidating. But it's pretty intuitive! Really, very few compaints.

on Upsell & Cross Sell — Selleasy · Over 1 year using the app
★★★★★
Shopify

Use Variant Option Product Options by Best instead! This app, by Relentless Apps, was the first one to do Image Swatches that I came across when I was first opening my shop, and I wish I never had added it. When I first got it, it was free, and I could use the Image Swatches for free as well, but eventually they decided to bump up their price to take advantage of fools like me who didn't have time to search for another app. The interface is infuriating and difficult to use, it's very counter-intuitive, has almost no visuals at all, at least, it didn't up until the moment I uninstalled it on March 28, 2022. You have to scroll through huge columns of text, you cannot search for your items by collection or tag, the only way to do anything in the app is to know the exact names of your items. The "Duplicate" option is phrased in a confusing way, so you can't tell if you're selecting the item you wish to copy or the item you wish to copy TO, it doesn't always work, and you can barely tell if it's done anything or not. You have to search for the item AGAIN, by its full title, to then click on it, and see if the change was made. I was able to accept all of these flaws because it was free. But for the last many months, without my really knowing, this app was costing me nearly $10 a month! Horrifying! The other odd thing I noticed was the name would change every now and then, which I found strange, but didn't think anything of it. Now that I see it has the same name as another app, which has all of the same features FOR FREE, and guaranteed to always be free. My guess is that they changed the name, probably multiple times, to try to match this other app, to trick more hapless fools like me into getting it, and then charging them nearly $10 a month for an app that barely functions. tldr: Get the app by Best of the same name. You won't be disappointed.

Developer reply ·

It doesn't sound like you are talking about our app. We have only ever offered a free version for development stores. When you installed the app you selected a subscription plan and accepted the monthly charges. For the Basic Plan, it is $8.99. We have kept our prices the same since we built the app in 2017. The free app you are talking about actually copied our app and functionality. The reason why it is free is they try to funnel you into their paid app that offers price add-ons and more features. They also copied our app name and the colors of our logo. It is a shame that Shopify lets companies completely copy your app but there is nothing we can do about it at the moment. For searching for the product you can easily find the product by searching the title or you can find your product in Shopify and then click our app from there to edit the product. You can also use our global options to add color swatches, image swatches, or buttons to all of your products. I am sorry the app didn't fit your needs. We are always working on improving our app and making it better for everyone. I looked for any recent emails from you but I couldn't find any. We are always here to help with fast support. If you want to give our app another try send us an email at contact@relentlessapps.com and we will make sure everything is working correctly for you.

on Variant Option Product Options · Over 1 year using the app
★★★★★
Shopify

Pretty straightforward, a little annoying that they're changing all the time so you have to redo everything, but I guess that's part of staying hip and cool.

on Facebook & Instagram · 7 months using the app
★★★★★
Shopify

It seemed like a good fit for my store: I just need customers just to describe the personalized design they want, nothing crazy. The price was right, but sadly this is only one form for all your products, and I really need to have different forms for different products (some products I need sizing info, others I need design info...) Too bad :(

on MPO ‑ Multiple Product Options · About 9 hours using the app