TradeMutt
Australia
Reviews (6)
Great, responsive staff
Developer reply ·
Thank you for your kind review! We're delighted to hear you had a great experience with our support team. Happy to help!
GoGenerosity has been great in providing an additional review stream to our charity of choice, TIACS. Implementation was seamless, and support has been prompt and helpful. It's been a pleasure providing additional impact with GoGen
Developer reply ·
Glad GoGenerosity can add to the great work you already do - thanks TradeMutt!
Very impressed with the customer service in fixing small issues within minutes of asking. Top tier
Developer reply ·
Dear TradeMutt, Thank you for your wonderful feedback! 🎉 We're thrilled to hear that you experienced great service and communication. Your satisfaction is incredibly important to us, and we’re always here to support you. If you have any questions or need assistance, please don’t hesitate to reach out via live chat or email us at support-sbc-ta@bsscommerce.com
Order Editing is a game changer. It's saved our customer service team 800 support tickets, running profitable just on upsells, and saved 500 customers from having their products to the wrong place... all in just 60 days. Can't believe this isn't a native Shopify feature. Onboarding and personal attention to us as merchants from the founders is fantastic and nothing is too hard for Hamish and the team. Absolute legends.
WMS connect and the team at FuseFabric have been exceptional. They assisted us to integrate our new warehousing system to Shopify. The team have been extremely helpful and are always available for support, in some instances building changes/upgrades specifically for our niche requirements. I would highly recommend them to anyone looking to integrate systems quickly and efficiently and with a high level of customer support pre and post implementation. Dear TradeMutt, Thank you for taking the time to share your wonderful experience with WMS Connect and our team at fusefabric. We are thrilled to hear that our services have exceeded your expectations and that we were able to assist you in integrating PeopleVox and Shopify. We take great pride in providing exceptional customer support, and it's incredibly gratifying to know that our team was always available to assist you throughout the process. We believe in going above and beyond to meet the unique requirements of our clients, and we are glad to hear that we were able to build changes and upgrades specifically tailored to your niche needs. Your recommendation means a lot to us. We strive to deliver quick and efficient system integrations while maintaining a high level of customer support both before and after implementation. Your feedback reinforces our commitment to continuously improve and deliver the best possible solutions to our clients. If there is anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for your kind words and recommendation. Best regards, fusefabric