My Candytown

I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse. As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay. After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization. For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me. I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!! Contact me under the following e-mail address: Teku.elias@web.de

Hello we add the app to our Shopify account and now we need ASAP help to integrate the app, so my company can use it as fast as possible. There are many many B2B customers from us that are already switching to the competition because the wholesale functions are not working. Please help us to integrate the app as fast as possible. Right now we are losing thousands of euros on a daily basis. We will appreciate your help a lot and I hope that you can support and prioritize us, regarding the app integration. You already got the access to our Shopify account. I hope you can help us to complete our B2B online store in the fastest possible way.