Syncio Inventory Sync

The app works well for us. We've got two stores and it does a great job of keeping inventory synchronized between them. Customer service/tech support was useful when I ran into a problem.

Super responsive team and a really straight forward but robust product. A lifesaver!

App works great at syncing inventory with our expansion store and customer service has been helpful

Great support! We've been using the app for years and we're super happy!

so helpful and kind! thanks so much Isaac!

Rayman was so helpful! He spent a ton of time with me at 4:00 am his time which was definitely 5 star service!

This app is great, I'm able to run two Shopify stores with ease with Syncio. All of my products are able to be synced automatically which makes it an ease to keep up with inventory levels as well as website maintenance across both of my stores. The customer service is also great, anytime I've needed help they've been very attentive and friendly. Thanks to Rayman for his amazing support.

Isaac was amazing with our team. He was extremely patient and made his schedule flexible to coordinate with ours. He was always persistent to fix our store issues! Highly Recommend working with him!!

Rayman was really helpful today when I had a query with my biiling summary. Issue resolved really quickly and further information given on how to keep a closer eye on the app usage. Thank you so much

Product is amazing, but SERVICE is even BETTER. Implementing Syncio has been a very thought out addition to our stores and has been an amazing experience onboarding. We operate two brick-and-mortar stores, which sell the same products, but unfortunately are two separate shopify stores. With Syncio, we have been able to sync all our products over from our first location to our second location, helping streamline product data inputs, saving us time and money on labor. We have over 4500 products, which so far has not been an issue with the app. Jimmy has helped us with multiple onboarding video calls with white glove service in implementing the app. 10/10 would recommend for anyone that is looking to sync product data.

Love using the system, only ever had a few hiccups and anytime I did, their team was more than happy to help get things taken care of me. The system has been a huge help.

Syncio has been a great solution for keeping our wholesale and retail stores in sync, and the setup process was much smoother than expected. Isaac was incredibly helpful on our call he walked through everything clearly and made sure we were fully confident in the setup.

Pretty expensive as compared to the other such apps. handling an extra dashboard seems like an effort to me, features and support doesn't justify the prices. Had a higher expectation.

“Really solid app for syncing products across multiple Shopify stores and dropshipping. It saves a lot of manual work and makes managing products between stores much easier. The support team has also been excellent — super helpful, quick to respond, and they’ve gone above and beyond for us more than once.”

I unfortunately cannot recommend this app at all. The synchronization did not work, and even worse, the app created around 300 duplicate products during the process. These duplicates were faulty and incomplete, which made the situation even worse. As a result, I had to manually delete all of those duplicates and carefully check every single product to make sure I would not accidentally remove the wrong ones. That is an unacceptable amount of work and simply not okay. After finally cleaning up this mess myself, I wanted to resync everything. But apparently that is not really possible in bulk, because you first have to unsync everything first. However, I do not want to risk that, because I am afraid the app will once again create hundreds of duplicate products and leave me with another faulty synchronization. For that reason, I already contacted support. But even though this issue is urgent, I have now been waiting for almost two days without any response at all. That is extremely disappointing and absolutely unacceptable to me. I am demanding a prompt response and the immediate help I need with this issue. The way this is being handled right now is completely inadequate!!! Contact me under the following e-mail address: Teku.elias@web.de

The support team is highly responsive, easy to reach, and helpful.

The support team has been very helpful in providing clear and timely clarification on our integration questions.

Best support Rayman! A very good app.

Isaac was very helpful. Great work

Quick to reply and very helpful

Rayman was superhelpfull and guide me through everything I needed to syncronize the prices between stores!

Works perfectly. We can easily sync our product data and stock with our dropshipping partners and our B2B Store. The back-end is clear and intuitive, the help center and support are informative and fast. The product + inventory sync works seamless for us!

It's a consistently problematic app. Prices, stocks, and product statuses are absolutely never updated. We've received many complaints. Customer service is terrible; they blame the Shopify APIs. Problems are constant. Try alternatives. We're also canceling our subscription. We're paying for it, but not receiving the service.

Syncio integrates well into our shopify and has been really easy to use. We reached out to their support for questions we had, and they responded within 15 minutes. They were super kind and answered all of our questions.

We’ve had an excellent experience with Syncio! At one point, we ran into some issues after changing our product codes, but the support team was absolutely outstanding. They responded super quickly, even scheduled a call with us over the weekend, and walked us through every step to fix the problem. They were incredibly kind, professional, and clear in their explanations. Everything was resolved smoothly, and we couldn’t be happier. I’m very impressed with both the app and the support, and I highly recommend Syncio to anyone looking for a reliable product syncing solution!

I love Syncio! We took our store in a different direction due to the tariff situation. However, I was always able to rely on Syncio as a reliable and trusted app partner. If you're looking to collaborate with other online retailers as a source or destination store, Syncio is the way to go!

Excellent customer service. Rayman detailed every step to help me fully understand the platform and offered to demonstrate and conduct a test with me. At this moment, I cannot comment extensively on the platform's effectiveness. Nevertheless, the customer service is outstanding.

This is the best app that I have found to sync products between stores. It also has the most helpful staff- I am not tech savvy and they always help me figure out my issue. Rayman is the most helpful and has been able to solve any issue I encounter. Highly recommend them.

In short: the best app for syncing products between shopify stores. Tried almost all of them, but this one was the best for us. - great support - fair pricing - logical way of doing things - good syncing Thank you Syncio

Claudia was amazing! Took the time to truly listen to what I was trying to accomplish and helped me step by step!

What a terrible app. Just does not work properly and support is so slow. Syncing inventory works properly but everything else is a mess. Payouts are giving totally rubbish numbers. For example an order for $129 is showing on Payouts as $15,000 and $2,000 commission when it should be $129 and $10. Complained about this one month and they fixed it. Next month all the payouts are messed up again. Can't even sort out showing the correct currency symbol everything labelled in $ regardless of the actual currency. If you look on there system for work they are doing, things have been on there for months and years but nothing ever appears on the actual app. They expect the destination store to set all the commission rates... Errr hello thats for the source store to do surely. Not created by people that have actually tried to use it themselves There is clearly ZERO actual development going on. What you get is a very pretty interface with very little substance and just a load of headaches. Has the potential to be a fantastic app but it is NOT fit for purpose. I've only stuck with it so long because I can't find any alternative... But after a couple of years i've decided enough is enough. Update after reply from Syncio You say it's fixed but my June 2025 payouts are still all wrong with massive numbers??? I get that you created the app for your own needs, but as you are charging for it thats no excuse for not making it work. You have expected us to pay for it. I reiterate that things have been on your "working on log" for years without seeing changes on the app. I don't think my review is harsh - I'm just trying to put an honest review out there. I would love to discuss it with you if you want to make the effort to discuss. I've asked for a call or on-line meeting before and been ignored.

So far its working great

We installed Syncio a long time ago to sync with another store. But we always had issues with inventory being out of sync. Along the way, through trial and error, we discovered the reasons for inventory being out of sync depended on a range of things including the ways stock were entered back into inventory, how exchanges were processed etc at both the source and destination stores. It would drive our staff insane having to notify customers that we were in fact out of stock of an item. We put up with these things for a long time, but then when they changed their plans to include billing for source stores that was the final straw. The 'free threshold' is extremely low. They also charged us twice during the same period. We only noticed it because we were looking at the costs of Syncio vs other apps at the time. We reached out and they confirmed this and have applied a credit, but had we not have noticed we wouldn't have received anything. We have since switched to another app which does what we need it to do and is much cheaper.

Strong support - good explanation of syncio case

Great product. It saves so much time, and you are always confident that you don't sell anything your supplier does not have by accident. All it needs is a connection to Apple pay so you can pay your suppliers while on the move via you phone.

Isaac was super helpful. Im operating 2 stores and needed more detail on how to properly connect ... very thorough and knowledgable with assisting the process. Thank you so much, I look forward to using this app!

App works very well. Very helpful customer service when you run into issues

Great software flawless

We compared several inventory-syncing apps, and Syncio was the only one app that met the niche-specific requirement. The customer support team is exceptional and the responses were very fast. They even set up some customizations for us. Highly recommended!

Disgusting app! It literally deleted all the product pages from the store and even tampered with the inventory of the source store, which was not supposed to be affected. Please never use this app!

Everything super easy to setup with your supplier. Claudia always making sure i have a quick and efficient support every time i had questions. Highly recommend

Syncio is the perfect app for seamless integration between stores. We have used Syncio for years now with our drop shipping retailers and it's always been super easy to use, with great customer service if we've ever needed any assistance. Would highly recommend!

It works

Working great for us as! Also the support was very responsive and helpful

Great app, and very easy to use. The best part is to track orders and inventory with our collaborating partners.

Highly recommended App. It works smoothly, and the support staff is very helpful and responsive.

Recently installed Syncio seems easy to use and packed with features, hoping to go fully live soon. Rayman from support is an absolute legend! He goes above and beyond to help you get everything set up and running smoothly.

Great app and great support.

Good use of the app so far. Rayman one of the developers was really helpful and supportive.

App works great, customer service also. Just the price is X 2 (once for source and once for the destination) = too steep

Isaac was great with an issue with my source store. We figured it out on a call and all was well. Thanks

So Far, Love It!!

Great app, it's helping us efficiently manage our wholesale and retail store inventory. It's been pretty seamless to use thus far. The customer service team is extremely helpful and attentive. They've responded to all of our inquiries. I highly recommend.

Syncio has been an absolute game-changer for our business. We’ve worked hard to create partnerships with other organizations to offer a mutual product-sharing and bundling strategy, and Syncio has been central to making this collaboration seamless. It enables us to offer enhanced bundled discounts and shared product listings, providing customers with a much broader range of options while driving increased sales for everyone involved. The app is easy to set up and makes syncing inventory across different stores effortless and incredibly efficient, saving us countless hours of manual updates while keeping our stock levels accurate and in real-time. Customer support has been top-notch, with quick responses and helpful guidance whenever we’ve had questions. A special shout-out to Claudia, who has always been quick to assist us—her dedication to customer satisfaction really stands out. It’s clear the Syncio team is focused on making a positive impact, and that resonates with us. If you're managing multiple Shopify stores or collaborating with other businesses, Syncio is a must-have for seamless product syncing, increased sales, and stronger partnerships. Highly recommend!

very easy to connect new stores

Syncio Multi Store Sync app does exactly what I need it to. This is great for people who have multiple stores that need to sync inventory, product changes, prices, etc. Support is very responsive. Great app!

excellent experience with the app, and with the support, 5 stars :)

My experience so far has been so good! The Customer Service is extremely helpful and very responsive. I've used other apps that take forever to respond to Customer Service inquiries. Syncio is prompt and in-depth.

Works like a dream. Good support.

Great product to sync your products to other stores, works perfectly. Been using this app for over 5 years.

I used this app to sync inventory and product updates between my b2c and b2b store. It works seamlessly. It is very easy to use.

We have been using Syncio for a number of years to sync inventory and data between stores; it couldn't be easier to set up and it saves us so much time!

Una app che mi ha svoltato la vita. Il servizio clienti è ottimo, hanno risposto ed effettuato modifiche custom in base alle mie richieste.

We have installed the app and found that the app will hackjack the inventory sync even if you didn't turn it on. We had turned on the product sync only but it keeps updating our store inventory. We used another multistore app for inventory sync and it makes double count. Then we have disconnected and realised that the ALL inventory has been removed after disconnection. And our live website keeps hidden our products, we missed lots of sales. Then we tried to uninstall it, the removing inventory tasks won't STOP. And we tried to contact them with email only during the Australia business hours (This company is Melbourne based and we are Sydney based). And there is no one replied us back for more than 2 hours as this critical period. They have removed 600+ SKU and keeps removing the inventory. We even tried to contacted their CEO and founder in LinkedIn but no response still.

Super easy to set up and easy to manage. App is very fast and allows our users to sync up to 10k products from our inventory. Customer service answered all our questions and took out suggestions for new features. It has been very helpful to our business!

The app does what it should do. But more important, customer service is great! Quick contact and always a solution.

We've been using Syncio for our activewear store https://www.beactivewear.com.au/ for quite a while and we've had a great experience using the app for store. It has significantly reduced the time spent on manually checking and updating stock levels, streamlining our processes efficiently. What's equally impressive is their exceptional customer service, always responsive and genuinely invested in our success. Syncio is a vital tool for our business, ensuring accurate inventory management and operational efficiency.

We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.

This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

I've been using Syncio for years, and it works very well, in different context. And their support is fast, and very good, which is very rare, nowadays!

Problems: 1. It adds tax to the second store when sending the order, but tax is already included in the sale price of the first store 2. It deletes skus from both stores when you delete it from one store. But not all the time, so you have absolutley no consistency in the synchronisation or non synchronisation of deleting products. 3. The stock levles have started to no sync even though in the app it says all is successfully synced. 4. When you try to solve it they can take 24 hours to answer your question, then another 24 hours ot answer your follow-up question. And so it goes on. It's the most expensive app I have and the least robust and with the poorest support. So we are weening off it from January next year. It woud have been different if the support was live chat All problems could be resolved timely. But they are not.

Absolutely saved my dropshipping business. The support is awesome and very helpful. If you are a dropshipping store that needs inventory reported from several brands or other websites, this is the way to go. It's not cheap, but I can understand why, with their servers having to constantly check all product inventory numbers, and the fact that there's no other service out ther like this.

I do not recommend this app for stores that need inventory sync from multiple inventory location from source shopify store to destination store. The app just dumps all inventory count from multiple locations from source store to one inventory location in destination store. There is no solutions to this according to their support. If not, great app to use. The support team have reached out to me and they have updated that the issues I am having will be fixed in a couple of months.

We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing so that we can enable drop-ship sales in the other direction.

Does exactly what we need it to, but more importantly, when problems arise (and they do occasionally), the support staff is responsive, helpful, and thorough.

Works like a charm. We use the app to sync our main store to three other stores with different pricing and languages. The detailed settings allows us to sync just the right information. Quick and helpful customer service as well!

This app is amazing and the Syncio staff are always lovely and willing to help. Thank you for your help Rayman! Would recommend this app to everyone.

We have been using this app for over 18 months and its been such a game changer. The support is awesome, every email has been responded to in less than 24 hrs and when I've made errors, the team have helped me fix them with no hesitation. Thank you for helping us seamlessly manage the inventory on our 2 shopify stores!! Team Piyama

We use this app on all the wholesale accounts we work with, and it is awesome! The customer service is quick and super helpful! Definitely recommend!

We use this app to sync inventory between a wholesale and retail store. We have high volume flash sales on our retail store that other inventory sync apps were not able to keep up with. Syncio has worked great and they have been with their customer service. Anytime we have had questions or needed help with properly setting things up, Syncio has been overly responsive.

This app works very fine. We use it to synchronize 6 web stores Syncio Team is great & reactive. I recommend

We use Syncio to link our B2B and B2C Shopifys, and it works like a dream! We never have to be concerned about inventory not carrying over. We also use the orders module to push all orders from one Shopify into our main Shopify, so that we have all information in one place.

I used this app to manage by stock levels between my multiple stores and it was great. Saved me from having any oversells during Cyber! Great support too!

This app has made it so much easier for me to sync inventory across stores. Easy to use, does what it says it does, and updates inventory in real time. The customer service is also very responsive and helpful! Definitely worth the money as it saves me so many hours of work! Highly recommended!

We are using Microsoft Navision and we could not sync our complete stock to all our shopify stores. Syncio helped us to sync all our stock from one shopify source store to all our shopify destination stores. The team is awesome and helps you with any question you might have.

Syncio has been just what we needed for our wholesale business. The customer service is absolutely outstanding. Keep it up team!

We use the Syncio-app to synchronize products from two shops at one place (in one of this two shops). It works very well. With the app you also get a great support where you can get help quickly.

We have a sister brand that we used to duplicate and sync inventory to our main store. I though we need to spend hours replicating the listings to our main store, but Syncio got it done with just one click! We are super happy with how the inventory get sync, and we can also add in other new suppliers' product listing easily. This helps us to sell a much bigger range in a lot less time, highly recommended this app!

Finally, I got a good support and my problem with syncing 2 products was resolved through shared screen