Balm House

I'm not happy with the charges at all, I spoke to Bold and was offered a few free months to figure things out. I will update my review in a few months time.

I don't review things often but I felt compelled to with this app. I was using YotPo and got fed up with it being inconsistent. Judge.me is 100x better, so many more features, the features actually work and it's a fraction of the cost of YotPo. I would urge everyone to move from YotPo to this (you can import existing reviews). Judge.me support is amazing too, they answer really quickly and sort out any issues you have.

I like the idea of this app, but it needs work. I hate pops ups, so I will never use that option, it annoys customers. The issue for me is with the widget. It should only display in the cart, it shouldn't show permanently on the site. I also need to be able to alter the height of the part that pops out of the widget, as on mobile it cuts off the second button and you have to scroll to see it. It would also be nice to have the widget appear at the top rather than the bottom but that's only because it sits under my live chat icon at the bottom and you can't read it. I'll edit my review if these are fixed.

This is a good app, however, adding more than one nudge to a page won't trigger one nudge each time the page loads. It will trigger them one after the other before the user has clicked off or reloaded the page. I set 4 nudges on my home page and it spat them out one after the other without refreshing the page. It should have the option to display one nudge > refresh > a different nudge > refresh > a different nudge, and so on.. Also the "get free delivery when you spend X" nudge doesn't change if you offer free delivery, you can't set it to 0. You have to create a custom nudge, which is kind of annoying. Other than that, it's good.

Great app. Lots of cool features