Sublime Life
India
Reviews (5)
The customer service representative was quick with her responses and helped resolve all my queries.
We like this app for the following reasons: 1. OTP is embedded into the checkout page as last step in order buying process. It enables a continuous flow of the checkout experience. 2. OTP send out by sms and whatsapp option and also by one click link in message 3. Pricing is competitive vs smsbump, super lemon, etc 4. Send repeat messages to customers not validated. This is important as costumers get distracted and forget. 5. Tagging of orders is very clear to distinguish between the status. 6. Customer support is very responsive , friendly and accessible. They are open to feedback and suggestions and if they can do it without they often make the changes. What we would have loved to have as a feature which is currently missing is ability to out order 'on hold' status until it is verified. This would ensure our automated fullfillment system is not triggered. However, this is currently a limitation of the Shopify API not supporting this programmatically.
Developer reply ·
Thank you for your comprehensive review. We are thrilled to know that CODBot: COD Verification is adding value to your store. We would also like to thank you for sharing your valuable feedback due to which we were able to improve our app. We will strive to improve our product continuously in order to provide you with a WOW service - always! Wishing you all the success in your business. Stay Safe, Arpit Team Zegsu
Good app, Easy to use. Very helpful & proactive support team. They constantly help us strategise on new and effective ways to grow and build the customer base.
I have both the AMP & PWA App and they both do what they set out to in a simple and effective manner. The free entry product adds value immediately and provides you a platform to test and get results. The incremental features at different levels give you the next level boost when your ready. The support team is great. They went over and above to help me diagnose a Search Console issue which was an issue on my end. AMP and PWA is central to any serious website and ShopSerif allows you to get going in a quick and easy fashion. I do wish we had a little more control over the editing the theme and adding custom aspects to the template but again the support team have been very reasonable and responsive in helping out everytime. I recomend the combo of both their apps: AMP+PWA app.
It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!
Developer reply ·
Thank you for the review and for recommending our app :) Good luck with your Gift Cards and Rewards Program ✊
