Scutes
United Kingdom
Reviews (5)
This app is free! FREE! The capabilities you have on this live chat considering it's FREE is immense. Support is fantastic. You can customise the widget incredibly easily. I wouldn't not recommend this app - there's also a free app for your phone so you can leave the computer and not have to worry about missing your customers.
Developer reply ·
Hi Scutes, Thank you for choosing tawk.to and for giving us a 5-star review! We are happy to know that you love our product and have recommended our chat software in the community. tawk.to is the most widely used chat application on the planet with over 5 million users and counting. Check out why we're free here: https://www.tawk.to/why-free Should you have any questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Fantastic app - incredibly easy to use with good customisation options. No need to touch the website coding at all - automatically installed. Recommended.
You get a lot in the free edition of the app - it is very easy to use once you're in. It offers two basic layouts in the free edition both of which are fine (both can be customised with your own colours). I emailed with a quick question which was replied to within 5 minutes and was extremely helpful.
The front end app is great, the back end of the app not so much but the support is excellent. However, I feel it is missing some fundamental things within the app. 1. being able to select all products in a search to assign a template to (rather than page by page) 2. being able to use the "sort" function on the menu bar to change the order of the products 3. being able to see which products don't have a template assigned to them 4. being able to see which templates are assigned to which products 5. being able to set up automatic rules for templates so you don't have to do it manually When you are dealing with a large inventory of products I feel that the app doesn't support you very well. I also feel that support doesn't particularly want suggestions and while a part of me understands that I would expect them to at least consider them for future improvements of the app. It is a very detailed app for creating multiple variants and being able to create parent and child variants. On the front end it looks very good and support was able to assist with CSS edits that were beyond my ability. It suits my needs on the front end very well but I feel the back end could be much easier to use.
I am currently still in the trial of this app but absolutely faultless customer service and nothing is too much trouble.
