HelpLab FAQ Page, Product FAQs
by Avocados Lab · launched
View in Shopify App Store ↗Reviews (217)
This is the best FAQ's app you can download, super easy to use and personalize, free plan has already everything you need, and if you need more, you just have to pay i think 4 dollars which is absolutely a good price for what this app offers. LOVE IT.
The go-to app for FAQ Page. Easy to setup and use. Highly recommend!
Great App, remarkable response times, and with great answers. We give it a "GRG" (Great/Remarkable/Great)! Bravo!
I honestly couldnt believe all the 5star reviews...but this app is more than worth it. With response times of sometimes several minutes this solo developer has produced an incredible app. This is probably one of the best and fastest apps available on the market. For FAQ and FAQ product level this is the app to go!!!
I recently installed HelpLab FAQ Page, Product FAQs, and I must say, it exceeded my expectations! The app is incredibly user-friendly, making it easy to create and organize FAQs without any hassle. The customization options are fantastic – I was able to match the FAQ section perfectly with my store’s branding. What really stood out was the amazing customer support. The team is super responsive and helped me resolve a minor issue within hours. It’s rare to find such a well-designed app with such top-notch support! Highly recommended for any Shopify store looking to improve their FAQ section.
I love this app! Installed it yesterday and went to professional plan today because it does exactly what I want. Aslo like the little comments and advice, super helpful and I like the tone of voice Great job! Bhushan helped me with some design edits to match my page better, the result was ready in no time, and exactly how I wanted it.
Developer reply ·
I'm so glad! Thanks a lot for such a nice review. So happy that app perfectly suits your needs.
Quick and easy to use and helps us have a great layout on our website.
So far so good! Easy to install. It has a free version which is perfect for my small business. I’m not tech savvy and I was able to do it by myself. And when I needed to contact customer service they were super quick and efficient!
This app is spectacularly organized and easy to set up. Whether you have 5 questions or 500 - It is so clear and easy to navigate for the end user, with so many customizations for us shop owners. I love it - very well thought out! Incredibly responsive developer. My highest recommendation!!
We've had this app for over 2.5 years and have a LOT of FAQs. We just had an issue where we realised it wasn't displaying on mobile properly. Support responded and fixed it for us within 24 hours. It was due to us upgrading to 2.0 and not realising this app wasn't working on mobile with our theme. Great service and great app. Definitely recommend the app and excellent support.
I do recommend this app, not only for his developer, really helpful but the app itself does a lot. I really love the feature that personalises the FAQ by product.
We needed a simple way to manage our FAQs and present them to customers in a well designed, searchable fashion. This app fits the bill perfectly and was super easy and fast to configure. Works like a charm.
I highly recommend anyone who going to have the FAQ on your site to use this app. The setup can be easily done and able to customize to suit for your brand. Also support team will help you to solve and assist on some task to minimize your time!
Sehr hilfreiche App und ganz einfach auch für die nicht fortgeschrittene Nutzer. Besonderes schätze ich das beim Problemen bekommt man schnelle und ausführliche Hilfe.
This app is excellent. It is extremely well thought out with lots of ways to customize how it looks built into it - colors, background colors, formatting, etc. Plus you can reorder and the Search with keywords is excellent. I had a very minor issue with using custom CSS to match our site, so I reached out to the developer. She was very quick to respond and fixed it perfectly and followed up to ensure it was correct. Very impressive and highly recommended.
I would highly recommend this app! Extremely easy to use and the developer is awesome at answering any questions!! I'm so happy that I installed this for my website, the FAQ page looks absolutely amazing and professional!! Thank you so much for your glowing recommendation! We're thrilled to hear that you're finding our app easy to use and that you're pleased with the professional look it's giving to your website's FAQ page. We strive to provide excellent support, so it's wonderful to know that you've had a positive experience with our developer. If you ever have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support and hope our app continues to serve you well!
This is a great app and Bhushan responds to messages very quickly, which I appreciate very much. I'm eager to see a way to index faq as distinct URLs so it's possible to send a specific link to customers via email (instead of giving them the FAQ URL and asking them to type of the keyword search to find the longer). I'm the first person to ask for this feature, so it's not on the list of scheduled updates -- if anyone else has ever needed such a feature, please ask and maybe it will be built :) Thank you so much for your kind words and for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying our app and that Bhushan's speedy responses have been helpful to you. Your support means the world to us! We absolutely understand the importance of making the FAQ more accessible for both you and your customers. Your suggestion to have distinct URLs for each FAQ section is fantastic and something we hadn't considered before. While it's not currently on our list of scheduled updates, your input is incredibly valuable to us, and we'll definitely take it into consideration for future improvements. We're always striving to make our app the best it can be, and feedback like yours helps us do just that. If you have any more suggestions or questions, please don't hesitate to reach out. We're here to help! Thanks again for being a part of our community, and we look forward to continuing to serve you.
Bhushan was awesome -- very responsive and able to solve my request quickly! We're thrilled to hear that we provided you with such excellent support! Thank you for letting us know, and please don't hesitate to reach out if you need anything else.
Best Service E-Mail! Thank so much for your help We're delighted to hear that you had such a positive experience with our email support service! Thank you for your kind words, and we're always here to assist you whenever you need it.
When choosing an option for my website, there were so many FAQ pages to pick from. I am so glad that after some research I chose the HelpLab FAQ Page app. It was very easy to set up, and I love that I will also be able to add it to my product and check out pages as well. I am still very new at this, and had a couple questions in the process and Bhushan replied very quickly, and helped solve the problem right away. I highly recommend! We're thrilled to hear that you chose the HelpLab FAQ Page app after your research and that the setup process was easy for you. It's great to know that you appreciate the flexibility of adding it to your product and checkout pages. We understand that starting out can come with questions, and we're glad Bhushan could provide quick and effective assistance. Thank you for recommending us! If you ever have more questions or need further support, feel free to reach out. Happy exploring with HelpLab! 🚀🌟
Great experience! Also very helpfull staff when you have a question. Thank you for sharing your positive experience! We're delighted to hear that you had a great experience, and we're always here to help if you have any questions. Additionally, we would love to know how we can make your experience worth a 5 star so looking forward to hear back! If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We appreciate your support! 🌟😊
Bhushan was very quick and helpful in helping me solve the issue although it was way past midnight! Thumbs up and I definitely recommend this app to anyone who is looking for a faq table to display on your online store or below your product tabs! Thank you so much for your kind words! We're thrilled to hear that Bhushan provided prompt and helpful assistance, even during late hours. We truly appreciate your recommendation and are delighted that our app met your needs. If you have any more questions or feedback, feel free to reach out. Happy faq-ing! 🌟
L'interface est très facile et conviviale à utiliser. L'application est également très complète et offre de nombreuses options pour mettre sur pied sa FAQ et la personnaliser. Lorsque j'ai eu une question, le service à la clientèle s'est rendu disponible rapidement pour adresser ma question. Nous sommes ravis d'apprendre que l'interface de notre application est facile et conviviale à utiliser. C'est formidable que vous trouviez l'application complète, avec de nombreuses options pour mettre en place et personnaliser votre FAQ. Notre équipe de service à la clientèle est toujours là pour vous aider rapidement en cas de question. Merci beaucoup pour votre retour positif! N'hésitez pas à nous contacter si vous avez d'autres questions ou besoins. 🌟😊
Best FAQ App out there! I f you have problem with the App the support is very helpful and quick responses. I strongly recommend it! Thank you so much for your kind words and recommendation! We're delighted to hear that you consider our FAQ app the best out there. It's fantastic to know that our support team could assist you quickly and effectively. If you ever have more questions or need assistance in the future, we're here for you. Thanks again for your support!
Nul pas en Français! Oh, look who dropped by our app like a ninja with a one-star review – our competitor! They must have mistaken us for a limbo contest, because they're trying to lower our app ranking by giving us 1 star review! First off, our translation feature has been groovin' for a solid 2+ years, so props to our competitor for not winning the "App Feature Detective of the Year" award. Better luck next time, Sherlock! And seriously, 7 minutes after installation? That's some speedy reviewing! We didn't even have time to break out the welcome dance. Maybe next time they can give our app the attention it deserves before making their grand exit. Oh, and did we mention the Shopify shenanigans? Apparently, our competitor's 1-star review spree got them in hot water – Shopify froze their store like it's a scene from a winter blockbuster. Looks like karma is quicker than their reviewing skills.
Easy setup, great value for its price and quick + helpful support. Easily recommandable. We appreciate your fantastic feedback! It's wonderful to hear that you found the setup easy, value in the pricing, and our support quick and helpful. Thank you for recommending our app – we're thrilled to have you as a satisfied user. If there's anything more we can do for you, don't hesitate to let us know. Happy navigating!
I had a few problems trying to install this app at first, (problems with my computer, not with the app), so I contacted the developer for assistance. I have to say that his level of support was truly exceptional! He answered all of my emails within minutes and didn't stop helping until we'd resolved the issue. I've not often experienced technical support as good as this so I felt it was worth mentioning. Regarding the app, it does everything I need from an FAQ page, easy to set up, easy to try out different colour combinations etc. and intuitive to use. I can definitely recommend. Thank you so much for your kind words and recommendation! We're thrilled to hear about your positive experience with our app and support. Your feedback means a lot to us. If you ever need further assistance, feel free to reach out. Happy using! 😊🌟
amazing app, a little difficult when first trying to set up so I do recommend making a clearer guided tutorial for how to do that and a step-by-step process for new users. Thank you for your valuable feedback! We're delighted to hear that you find our app amazing. We'll definitely take your suggestion to heart and work on creating a more detailed setup tutorial for new users. Your input is incredibly helpful in making our app even better. If you ever have more suggestions or questions, please feel free to share. We're here to assist you every step of the way!
Great app for an organised and good to manage FAQ, exactly what I needed. Also the Multi language support in combination with shopify markets works great. The developer is very easy to reach and will personally make sure your questions, concerns and requests are met. Keep up the great work! Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our FAQ management solution aligns perfectly with your needs. It's fantastic to know that the multi-language support, especially in conjunction with Shopify markets, is serving you well. Your kind words about our support mean a lot to us. We pride ourselves on offering excellent customer service, and it's wonderful to hear that our efforts are making a positive impact. We're always here to assist you with any questions, concerns, or requests you might have. Your encouragement truly motivates us to keep up the great work and continue providing you with valuable solutions. If you ever need anything else, don't hesitate to reach out. We're here to help, and we look forward to supporting you further. Thanks again for choosing our app!
The app is easy to set up and looks a lot better on our site than just a text list of faq's. Customer service was also prompt and helpful when we had a question. Thank you so much for your kind review! We're delighted to hear that setting up the app was a breeze and that it's enhancing the appearance of your site with a more appealing FAQ section. Should you need any further help or have more feedback, please don't hesitate to reach out. We're here to make your experience as smooth and enjoyable as possible!
This app is great, and we had alot of support form the online chat where needed when we didnt know how to do something. highly recommend :)
A good app that does what it is supposed to. We used it for many years and only moved on because our current theme has an FAQ template. Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that our app served you well for many years and met your needs. It's always a pleasure to know that our users have found value in what we offer. While you've moved on, we're glad our app was a part of your journey. If your needs ever change in the future, we'd be more than happy to welcome you back. Thank you again for your support and kind words!
I like this app very much, it helps me a lot! He can be very helpful and the people are very nice and I am very happy with it Thank you so much for your kind words! We're thrilled to hear that you're enjoying our app and finding it helpful. Our team takes pride in providing excellent service, and we're delighted to have made you happy. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help you anytime!
The app is a great app to use. However, I was surprised by how good the customer support was in helping us out with an issue we encountered. In no time they resolved it swiftly. Great app and great customer service. 100% recommended. Thank you for your glowing review of our app! We're delighted to hear that you find it to be a great tool to use. Our team has worked hard to create a user-friendly and enjoyable experience, so your kind words are truly rewarding. We're also thrilled that our customer support team was able to assist you promptly and efficiently. Providing top-notch customer service is a priority for us, and your satisfaction is our ultimate goal. Your recommendation means a lot to us, and we're committed to maintaining the same level of excellence for all our users. Thank you once again for choosing our app and for sharing your positive experience. If you ever need any further assistance or have any feedback, feel free to reach out. We're here to help!
Bhushan, the developer, is EXCELLENT. I ran into an issue switching themes and really could not figure out how to fix the issue I had. They jumped in, offered to fix it for me, followed up, got everything running. This is TOP NOTCH SERVICE and someone that actually cares. I cannot say enough good things about this company. Thank you so much for your kind words! We're thrilled to hear that we provided you with excellent support and went above and beyond to resolve your theme switching issue. Our team takes pride in delivering top-notch service and making sure our customers are satisfied. We truly appreciate your feedback, and if you ever need any further assistance, don't hesitate to reach out. We're always here to help!
Simple and intuitive. I had some technical questions and the support was available in a flash. They really took the time to understand my needs and have provided a solution within 10 minutes. Highly recommended. Thank you for the fantastic review! We're delighted to hear that you found our app simple and intuitive to use. Our team takes pride in offering swift and helpful support, and we're thrilled we could assist you with your technical questions. Providing timely solutions and understanding our customers' needs is always our top priority. Your recommendation means the world to us! Should you have any more questions or need further assistance, don't hesitate to reach out. We're here to help anytime!
Thanks for providing an easy to install and set up FAQ application - and it does what we need for our site without any issues. I have only needed support once and that turned out to be a Shopify issue, but I had an immediate response. thanks Bev Thank you so much for taking the time to leave such a kind review! I'm thrilled to hear that our FAQ application was easy to install and set up, and that it fulfills your needs perfectly without any problems. Your satisfaction is our ultimate goal, and we're delighted that our product aligns so well with your stores requirements!
Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code. Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)
The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind. It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO. Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well. Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you. Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features. If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!
Update: I have just reduced the rating from a 2 star to a 1 star. Not only was the app having the issue listed below, but the developer is now literally torturing me by email for the honest review that I placed. This is plain wrong! Original Review This was a good app. Simple to use and functional. Recently, we tried to log in and the interface is blank. We were told by support that it is happening to a number of accounts and that we need to contact Shopify to complain about it. I have many stores and many apps and do not have this problem with any other app. It is not so complex, so I removed it and replaced it with another one that does not have that problem. So, you stumbled upon this one-star review, huh? Honestly speaking you can simply ignore this review as it's outlier case which in short is a reaction impatient individual. If you wish to read more then remember to take this review with a pinch of salt, a dash of humor, and a side of laughter. Let me give you a rundown of what went down here. But hey, buckle up and get ready for a wild ride because we're about to embark on a journey through the land of clueless individual who doesn’t know how web apps work and is too impatient to even listen to us despite of multiple followups and apologies. Individual thinks they can get anything done by just leaving a negative review! It's like asking for app premium plan for free when they don't even have free shipping on their store! - Alrighty, folks, let me paint you a hilarious picture. So, we've got this app user, right? They've been sailing smoothly for a whopping two years, having a jolly good time with our app. But hold on to your hats because things are about to get wild! Out of the blue, a tiny glitch waltzes in, courtesy of our pal Shopify. And what does our app user do? They whip out their keyboard superhero cape and start furiously typing a negative review like there's no tomorrow. I mean, seriously, did the glitch steal their lunch money or something? Can't we just take a chill pill and appreciate the good times without hitting the panic button at the first sight of trouble? It's like enjoying a delicious ice cream sundae and then suddenly flipping the table because you found one little sprinkle out of place. Let's be real here, folks. Life's full of hiccups and tiny glitches. It's how we handle them that separates the heroes from the keyboard-smashing villains. - Now, here's the juicy part. I provided this individual with top-notch support, always responding within two minutes. But nope, their impatience was off the charts! They kept complaining and rejecting any help I offered, over and over again. I mean, come on, I was doing my best here! Within just 2 email back and forth, this individual said he doesn’t want any help from me or improve the situation and decided to leave this negative review! - Their dedication to spreading gloom and disappointment on Shopify is so impressive that all reviews I could find left by this individual on Shopify are all negative reviews! Not even a single positive review sighted so far! Some people really have so much time to spread negativity but have no time to say something good right off the bat! At the end we are humans too on other end of support so having some empathy and patience wouldn’t hurt! - Brace yourself for this one. This individual apparently thinks they're the king of programming, straight out of the legendary '90s mainframe era. But here's the kicker. Their understanding of how web apps work in 20s is stuck in a time capsule. I tried explaining it to them in the simplest terms possible, using analogies even a goldfish could understand. But alas, it was like trying to teach quantum physics to a rubber duck. They kept insisting that our app was a piece of cake and that they could do better. Well, if it's that simple, why aren't they building their own FAQs page if they know programming? The mystery deepens! We did hold off on responding to this review for 2 weeks in hope that this individual would be cooperative and at-least be professional enough to respond to our numerous emails & apologies but no luck so thought of letting everyone else know a truth with this rundown. As far as the issue faced my individual goes, it was a temporary glitch which is already resolved by Shopify. To sum it all up, don't let this review rain on your parade. There are hundreds of other reviews and satisfied merchants who can vouch for our awesomeness. There's a whole world of positive feedback out there waiting for you to explore. Happy adventuring & keep spreading positivity! If you have any questions, we are just an email away!
We are absolutely in love with this app! It offers a wide range of features and the developer is exceptionally responsive and prompt in addressing any concerns. We had encountered an issue where we lost all our FAQs, but the support team was incredibly helpful in restoring everything seamlessly. Thank you so much for your wonderful review! I'm thrilled to hear that you love our app and have found it to be valuable with its wide range of features. Our team takes great pride in providing excellent support, and we're glad that we could promptly address your concerns and restore your FAQs seamlessly which were deleted manually by mistake by your team member. We do have encrypted backups which makes restore process easy and seamless. Thanks again and welcome onboard.
Had this app since the beginning. But now finally started working on a better FAQ page. Bought the year plan and the templates look clean. Service is quick and helpful. Thank you. So happy to read such a nice review! Thanks for spending your time writing this :) Welcome onboard!
Fast response to my inquiries and provides great assistance to my problem. I would recommend this app because of the service I'm receiving. Thank you Thank you for your kind words! We're delighted to know that you appreciate our fast responses and the great assistance provided to solve your problems. Your recommendation means a lot to us, and we're grateful for your support.
This is a straight forward solution to a most needed resource on every website: a FAQ section. 100% customizable and easy to follow steps to ensure that the FAQ page or section created matches the brand or look of the site. Reorganize questions, add sections, add menu to jump directly to sections. show/hide questions... you name it, this app has it all. The app is fully backed by a an experienced dev team that will stop at nothing to help you set things up the right way. Thank you so much for your wonderful review! We're thrilled to hear that you found our FAQ solution to be exactly what you needed for your store. We designed our app with customization and ease of use in mind, so it's great to know that you found it 100% customizable and easy to follow. We believe that every store should have a well-organized FAQ section that aligns with its brand and appearance, and we're glad that our solution helped you achieve that. Our dedicated development team takes great pride in their work, and we're grateful for your kind words about their expertise and commitment. We're always here to assist you and ensure that you set things up just the way you want them. Feel free to reach out to us anytime if you need further assistance or have any questions. Thank you once again for choosing our app and for taking the time to share your positive experience. We truly appreciate your support, and we look forward to serving you even better in the future!
Great app and amazing customer support! I was having an issue with formatting and the team contacted me immediately to resolve. Thank you for such thoughtful review! Your satisfaction is my topmost priority so glad you recognized that :) Welcome onboard!
Just wanted to say thankyou for this excellent FAQ ap. I wanted to add a clear FAQ in a style of an accordion that makes it easy for customers to open up that area and it does also help build some trust with my customers. Also thanks for the super quick support from Brushan. So happy to read such a nice review! Thanks again for spending time and writing a review. Welcome onboard!
The idea is good. If you have a Dutch store you are forced to get a premium subscription. You can not translate the text into your store's languages This was my bad he contacted me and solved it Appreciate a lot :) Thanks for understanding and giving me a chance to serve you. For clarification to others, if you have just 1 language on your store, you don't need a premium subscription of app. You can simply create FAQs in your primary language and app would adapt that and work as usual. Premium subscription is only require if you have more than 1 language :)
I have to say, from the moment I downloaded this app, I knew it was going to be a game-changer. Unlike other apps, the team behind it is incredibly responsive and always goes above and beyond to help me with any task at hand. Their commitment to customer satisfaction has been nothing short of exceptional, which is why we had no hesitation in hitting that "buy yearly" button. This is exactly how Shopify apps should be - user-friendly, reliable, and backed by a team that truly cares about its customers. Overall, I highly recommend this app to anyone looking for a seamless e-commerce Help Center experience. You won't be disappointed! Wow! Such detailed and satisfying review! Can't thank enough for so much praise and mentioning good things about app. Welcome onboard!
I have tried a few of the apps for FAQs and product questions. So far I Iike this one because it's simple but also quiet adaptable. With other apps I often hit issues because they only work on shopify 1 or shopify 2 themes. With this app there a few different ways to implement it. You don't end having to uninstall it and go and find another app! Happy to see such satisfactory review! Thanks for being a merchant from such a long time. Glad to see that you found app very easy to use.
Excellent app! Very straightforward and intuitive. Nice customization options. Quick to set-up. I had only one question and Bhushan answered it immediately. Can't ask for more. Highly recommend. Happy to see such satisfactory review! Glad to hear that you found app easy to use and you were able to achieve your goals! Welcome onboard.
Amazing app, wonderful support—so fast and answered the question right away. Super intuitive app that can be customized to fit your design, just what I was looking for. Thank you! Happy to hear that you found app customizable based on your needs and design! Welcome onboard!!
Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!! Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!
This has been super easy to use and they have continued to update and expand the features. Customer service is extremely quick and based in the US. Highly recommend.
Developer reply ·
Made me really happy reading such nice feedback! Happy to have you onboard and have a long term relationship. Thanks for recommendation!
Quick responses from the developer and it works very well. Simple to use and does the exact job I needed.
Developer reply ·
Welcome onboard! Thanks a lot for such a nice review.
Incredible app! I am more than satisfied with the functions and with the excellent support. Quick responses and more than helpful!!
Developer reply ·
Glad app met all your needs and making a difference!
Hands down my favourite FAQ app. It's clean, intuitive and the support is incredible. Never been a time when Bhushan didn't sort things for me. 5/5, recommended to everyone!
Developer reply ·
So happy to read such satisfying review! So glad you chose us over others for your store. Welcome onboard!
This FAQ app works very well for us. We have contacted support regarding some configuration settings and Bhushan has always been very helpful and gets backs to us very quickly indeed. We are very happy with the app, its features and its support. 5 stars Peter
Developer reply ·
Thank you so much for such a nice review Peter! It's been pleasure working with you from so many months. Happy to have you onboard!
This is the best FAQ you can get, and the support is even better!! THNX for your super fast help and I would recommend this app to everyone.
Developer reply ·
Oh wow! Feels great when merchant leaves such a nice review! Happy to have you onboard and continued support.
I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!
Developer reply ·
Thanks a lot for spending time to write such detailed review. Appreciate it a lot. Glad to hear that app met your needs.
We would definitely recommend this app to anyone looking for a FAQ app. It looks very professional and it is very easy to setup. We needed some customization and their customer service responded fast and solved our issue instantly.
Developer reply ·
So so happy to read such satisfying review! Thanks for trust. Welcome onboard!
The Easy FAQ app was really easy to install and to start working with. I am really pleased with the way it works and it fills all our needs with handling FAQ on our page. The support from easy app staff was excellent.
Developer reply ·
Thanks a lot for your review. Good to see that it fit your needs and you were able to create beautiful customer facing FAQs as per your needs!
Easy to install, to use and modify. Even the support reply very quick and solved my issues nearly instant
Developer reply ·
So happy to read this! Glad you found app easy to use and navigate to satisfy your needs!
This is exactly what we were looking for on our FAQ page. We can now organize all our FAQs in a well laid out and well branded page. The team was hugely helpful in all my questions. Highly recommend.
Developer reply ·
Happy to see such satisfactory review. Glad to hear that app exactly met your needs to elevate your support experience.
Installed this app yesterday and it fit our requirements, on a technical front, perfectly straight out of the box. We wanted to switch up some of the styling but weren't able to do this with the default settings and without any coding experience, we had to use the support button. Bhushan got back to us pretty much immediately and was able to implement a bit of custom CSS that sorted exactly what we needed. I highly recommend using this app, not just because it works really well, but because the support is top-notch.
Developer reply ·
Thanks for writing such detailed reviews! Really means a lot when merchant takes extra effort to recognize an app. Glad you liked support along with the app.
I just started using this app for my store and I would say it is very easy to use. I did require some customisation to match the look to my store in terms of font style and size and teh customer service was super helpful in fixing that for me. Very quick in replying....
Developer reply ·
Really glad to hear such a nice feedback! Happy to see that you found app really easy to use.
Awesome app! So easy to use and the customer support is spectacular. The customization options make this app blend right into my site. Highly recommend this to anyone looking for a simple, customizable, FAQ page.
Developer reply ·
Thanks a lot for recommendation. Means a lot really. So glad to see that you found app features very easy to use and compatibility with your store.
Already my second shop where I use this app. Very user-friendly + awesome support if something has to be adjusted
Developer reply ·
So happy to read that you liked app so much that you decided to install on your new shop! Thanks for constant support & hoping to provide you such support for years to come! Welcome onboard!
Easy FAQ delivers! My store desperately needed a FAQ section and this app delivers crisp clean easy to use FAQ templates that function great. I've only had my FAQ page up for a few days and it's already being used by customers. FAQ's increase customer trust, cut down on tech support time and increase website SEO if done right. I would highly suggest using Easy FAQ...by the way, their tech support is lightning fast. I asked multiple questions already and their tech responded within about 10 minutes! I've never received that level of tech support ever! I'm very impressed.
Developer reply ·
Thanks for such a nice review! Happy to see that you saw immediate value of of your FAQ page created through app. Glad to hear app could give you time back to focus on most important things in your business.
Super helpful add for adding FAQs! Intuitive, easy to implement, and great support at short notice. Can only recommend!
Developer reply ·
So glad to hear it! Always happy to help you succeed!
So glad we found this app! Now, when customers have questions, we have a huge database of easy-to-find answers ready and waiting. I'm sure it will ease our customer support burden, provide a pleasing customer experience and boost sales. From a single keyword, customers can find the answer, click on a link then head to checkout (much better than filling in a contact form and waiting for answer).
Developer reply ·
So glad you found app really helpful for your use cases! Reducing your customer support time is our topmost priority! Happy to read such resonating review! Welcome onboard!
Great app! Really nice designed templates and I love the featured FAQ sections at the top of the page. Highly recommend.
Developer reply ·
Thank you! So glad to read such a nice review. It really means a lot. Welcome onboard!
It is very easy to use and much more flexible than I expected. I contacted support to adjust the scrolling behavior, and he responded and gave a fix right away; such a wonderful support service.
Developer reply ·
Feels so great to read such honest reviews! Glad you found app really flexible for your needs. Thanks a lot!
This is an amazing app considering all its free features. I hope to use it well into the future. Thank you to the whole team who have given a chance to many up and coming businesses with your app, you're all incredible!
Developer reply ·
Wow! It means so much to read reviews like this. Merchants like you really give me an energy to give 100% every days and provide apps & tools free of cost to make your business succeed. Thanks again for motivation!
it helps bring a cleaner and easy-to-read layout for our FAQ page, and it isn't difficult to use. but will be great if we don't need to put the faq page under the 4 default categories.
Developer reply ·
So glad to hear you found FAQ page easy to read and cleaner! Appreciate your feedback. Regarding your default slug in URL: That's a limitation from Shopify where they only allow pre-defined slug. We do have a ticket open with them to open it up for regular URLs so hoping to have an update from them soon!
Did not know how to design my page. Submitted a ticket. Got an answer in 2 minutes, it was superfast and I am very satisfied
Developer reply ·
Very happy to see such satisfactory feedback! Just an email away if you need anything :) Welcome onboard!
Great customer service! I had a technical issue with the FAQ page not loading correctly and they were quick and happy to help!
Developer reply ·
So happy to read such satisfactory review! Glad you liked my customer service! Welcome onboard.
Super easy to use and customize. I really enjoy the look of it on our website. At one point I had a question about how to use one of its features, and the response time from support email was immediate. So awesome. What a great little app! Love it :)
Developer reply ·
Feels so great to see such review! Thanks a lot for your valuable time writing this review. So glad you liked an app.