Słodki Bufet

The support from this company has been nothing but amazing. The app is well-built. Both functionalities, ux and ui speak quality. Only some things worked perfectly for our specific needs just out of the box, but Pierre from the support had solutions ready and waiting to solve all our problems and make the app almost custom fit for our case. I would 100% recommend this app and the people behind it. Update: After a year of continuous usage of this app, I can easily recommend it to anyone. The team is always ready to help us out with anything that comes up on our journey. Thanks to Michelle for her prompt response to our needs in the aesthetics department :)

I highly recommend this app as the one-stop solution for pickup point deliveries. The app works very well and is easy to set up. Support is extremely responsive. Pricing is more than reasonable. You can stop looking around as this is simply THE APP to use.

Niestety musimy zmienić ocenę dla aplikacji z 5 gwiazdek na 2. Aplikacja działa, ale od kilku miesięcy pojawia się coraz więcej problemów. Aplikacja zaciąga adres Billing jako adres wysyłkowy, więc paczki jadą w miejsca gdzie nikt ich nie odbiera. Aplikacja ustawia wagę paczki jako 25kg i nie da się z tym nic zrobić, przez co paczki i zwroty są droższe niż powinny być. Pobrania trzeba edytować ręcznie, z tym że w przypadku paczek paczkomatowych nie jest to w ogóle możliwie, więc zasadniczo nie ma możliwości wysyłania takich przesyłek przy pomocy tej aplikacji. Co najgorsze, ZERO WSPARCIA. Developer od prawie roku nie odbiera telefonów i nie odpisuje na maile. Nie wiem co się stało, bo wcześniej kontakt był dobry. Niestety musieliśmy wybrać inną aplikację i to samo zalecam innym.

I have to say, the app and support is very professional. You might not pay a great attention to GDPR compliance when you are just a small store but it's definitely worth to stay compliant, professional and fair towards your clients. This is not just a silly banner. This is whole system and infrastructure working behind the scenes, making your store fully legal and operating in a profesional manner. Pandectes definitely makes the whole thing a breeze. Christos was very helpful. He not only answered my questions but also conducted a quick audit of our store and made relevant suggestions. We might actually upgrade to PRO and use wider range of the features they offer. I can easily recommend this app.

Visually the app looks good and offers enough customization. The support was very helpful and responsive. I definitely appreciate their collaborative approach. The process of setting up the app and making everything work was a little hindered due to Shopify server-side problems. Nevertheless, the support team has managed to help me out and made an effort to make my offer work as intended. Unfortunately, I was unable to utilize all of the functionalities of the app and couldn't find some features I was specifically looking for so had to keep looking out in the app store. If offered features are what you need, I highly recommend Monk. I have managed to generate a few hundred dollars of additional revenue during the trial period using free gift milestone offer.

The app is straightforward and intuitive. So far it is getting the job done quite well. All essential features are there. It may be a little lacking in terms of customization but nothing that would make it not worth the affordable price. The customer support is very helpful and open to making small changes in the backend to make things work and looks as you wish.

I have been using the reviews application for a while, and I find it to be highly customizable and adaptable to my needs. It does require some initial configuration, especially when translating it into another language, but the final outcome is quite satisfying. The implemented solutions seem to be logical and practical, and I'm excited to see how they perform in real-world usage. The support team has been responsive and helpful, promptly addressing any concerns or inquiries.

The app works and looks pretty good but the pricing model makes no sense. 2.9% of my sales for the app like this is outrageous. 0.6% is a lot, but acceptable I guess??? 0,6% on top of $45 every month is ridiculous. This is not a type of promotion I am running all the time in my shop. I am not willing to pay a pretty high flat fee of $45 for the app I am going to use only from time to time. You want to charge your client 45 dollars no matter what. You don't care if I use the app or not. Then, you expect me to split my profit with you on top of it, when I actually make a promotion and generate sales with the app (I already paid for). Now you care if I made sales with it. I finished the promotion on my store and I would like to disable the app for now, but I can't. Should I just run the promotion all the time? Should I pay you $45 for nothing? Should I pay you $45 for 10 days of using the app and then give you part of my profit too, uninstall the app and then install it again and configure everything from the start again???? I just can't wrap my head around this whole concept. How people agree to this is beyond me. I wish I could work with you, but it just doesn't make sense.