5 Star Cases
United Kingdom
Reviews (3)
Support have been great responding to my queries and assisting with requests I have made. We have two Shopify sites that use the Rewind Backup app, and their support was happy to talk me through setting up the app on our second site so that we could bundle them both into one subscription. They also have several different types of subscription and helped me choose the one that worked best for us.
Developer reply ·
We're thrilled that you've had a great experience with our Customer Support team, and we were able to help you bundle your Shopify sites into a single subscription. Thank you for sharing this feedback, and for choosing Rewind to protect your Shopify data.
After a succesful test migration I encountered issues with a complex multiple variation prouct list coming from our old website. I decided not to muck about and try to do this myself. Instead, I went for the All-in-one migration service. Big thank you to all the staff who have assisted us, prompt service, technical problems sorted, and we are up and running.
Developer reply ·
Hi 5 Star Cases, Thank you so much for your kind words and for trusting us with your store migration! We're thrilled to hear that the All-in-One Migration Service helped simplify the process and that everything is now running smoothly. Your feedback means a lot to our team, and we’re so glad we could assist with the more complex product variations and get you up and running without a hitch. If you need any further support down the line or have questions as you settle into your new store, don’t hesitate to reach out—we’re always here to help. Wishing you continued success with your store! Warm regards, LitExtension Support Team
We have not been using the app long but so far everything works exactly how we would want it to. There is a lot of customisation options too which is great. We manufacture and sell customised products with lots of optional extras, this app is exactly what we need to do this. We did encounter a couple of minor display bugs, but Cassie and the team were quick to reply to emails and provide assistance.
