← Merchants

KIAHMILLA

Australia

Reviews (2)

★★★★★
Shopify

Outstanding support from Magnus! Magnus did an excellent job helping me with the Appstle setup. He was very professional, patient, and knowledgeable throughout the entire process. He understood my requirements quickly and provided clear solutions, making everything much easier for me. The service was truly outstanding, and I really appreciate the time and effort he put into resolving my questions. It’s rare to receive such prompt and dedicated customer support. Thank you, Magnus, for your amazing assistance. Appstle has a great team, and I highly recommend their service! Magnus is an Asset for Appstle.

Developer reply ·

Thank you for the great review! Reviews like yours motivate us to work hard and continuously improve.

on Appstle Loyalty Program Reward · About 2 hours using the app
★★★★★
Shopify

I want to update my review and remove my previous negative comment because I’m genuinely happy with Zendrop’s support now. Huge appreciation to Darlene for the way she handled my issue. Even though it was early in the morning, she waited for my call, listened patiently, and helped sort out all the problems I was facing. She assured me that Zendrop will support us whenever there are issues, and that really meant a lot to me. Everyone makes mistakes, but the way Darlene handled the situation was truly impressive professional, calm, and supportive. I was honestly about to switch platforms, but because of her support, I’ve decided to stay and give Zendrop another try. Customer support like this makes a big difference. Thank you, Darlene, and thank you Zendrop.

Developer reply ·

Hi Jessica, thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I can see that you've contacted us but wasn't able to get connected with the customer support. Just a quick note to let you know, you can always request to speak with a human agent if you’d like to be connected to a real support representative right away. I'd like to get things sorted out for you, so I've personally reached out to you via email to understand what happened and see how we can make this right. We take this seriously and would love the opportunity to turn this around for you. — Darlene, Zendrop Customer Experience

on Zendrop: AI Dropshipping & POD · Over 1 year using the app