Zu's Underground

We've been using this for a while now and it works great. The support though, is incredible. Any time we need ANYTHING, we get help right away and it exceeds our expectations. I can't recommend this app enough.

There is a limit to how many credits you can issue. We are on the plus plan and would have to upgrade to one that costs 2.5x more to continue issuing credits this month. The tiers mention features, but it does not mention this limit when it's outlining what you get with each plan.

Support is not great. They rarely answer the actual question asked. And for some reason that I can't fathom, it keeps issuing free shipping credits to customers when we DO NOT offer free shipping to anyone. Going to find a new app if support doesn't improve.

I had an issue with the scheduling feature. The developer was very responsive and worked with me to make sure it worked. Follow up and communication was very good and we're really happy with the app.

Just got started and needed support. They were very quick to answer and resolve. A+