Terske
United States
Reviews (3)
Should be seamless, but difficult to use, worse-than-unhelpful support. No notification to user when orders are hung up in Veeqo purgatory which means angry customers. Sync is unpredictable and often incomplete.
Developer reply ·
Thank you for taking the time to share your experience. Your feedback has been shared with our support team and is being used to improve how we handle ongoing technical issues. Regarding the sync issue itself, our engineering team has identified the root cause and we'd like to work with you directly to get this resolved. If you're open to it, please reach out to our support team referencing your existing ticket and we'll ensure continuity with an engineer who has full context on your account. Kind regards, The Veeqo Team
In the year of our lord 2023 do you want to have to check your paid tool's work every day? Do you want customers contacting you because orders haven't been passed to Amazon for fulfillment or tracking has not been passed back to Shopify or eBay? Do you want to return from sick leave or vacation to a logjam of failed orders and upset customers? If so, Sellbrite is the tool for you! The rest of us will find it absolutely unacceptable that they haven't figured out how to notify us -their customers- when errors occur (and they will) so that those errors can be resolved. Instead they expect users to log in daily to make sure that everything is working as advertised.
Shockingly bad. Random disconnects, orders not passed to Amazon for MCF, MCF inventory set to zero in eBay and Shopify, tracking not passed from Amazon MCF to eBay. Basically performing none of the essential functions reliably and costing sales and impacting shipping time metrics in the process.
