Sellbrite

After two days of trying to set up Sellbrite, the experience has been extremely frustrating. The platform requires far more manual intervention than we expected from a multichannel listing app. Our goal was simple: use Shopify as our main catalogue and have products automatically populate and synchronize with Etsy and eBay. Instead, new products still require additional steps within Sellbrite to publish to each marketplace, which largely defeats the purpose of using an automation platform. Even more disappointing, Sellbrite cannot publish directly to eBay Canada. As a Canadian business, we would have to create the product in Shopify, manually list it again on eBay Canada, and then import the eBay listing back into Sellbrite just to synchronize it. That's an incredibly redundant workflow. We had intended to move to a paid plan once everything was established, but the limitations we've encountered make Sellbrite a poor fit for a Canadian business looking for genuine multichannel listing automation.

Haven't had any issues for years, but when I did have one (of my own making) support was patient and thorough, even though we are on the Free Plan! Kudos.

Sellbrite is a fantastic tool that works seamlessly, but what truly sets it apart is the support team. They are incredibly helpful and consistently go above and beyond. During business hours, I usually get a response within 2 minutes and a full resolution just moments later. It’s rare to find this level of speed and competence. Highly recommended!

Highly recommend Sellbrite! Had tried several sync programs over the years. Sellbrite stands out as very solid, basic program, capable of handling large amounts of data (about 4000 SKU's) easily. What makes the biggest difference is very friendly, knowledgeable and responsive staff, who help to get through unexpected problems, with come with growing business, easily. Thank you, Team Sellbrite!

Started out with the free plan, which does clearly start that each update is every 2 hours. Once we increased sales on Etsy, we needed to upgrade to the first tier paid plan, where the updates are every 15 minutes. Support has been great, always happy to answer questions and are pleasant and polite! :)

App only allows 100 variants to be imported from Shopify, despite that limitation being lifted from Shopify itself months ago. Agents had no idea about this until we notified them, and first tried to argue that it wasn't their limitation... They "opened a ticket" and assured they'd update as the ticket progresses, but we have heard nothing from them other than when we reach out for updates. Was told when we did our October check-in that they were about to roll out testing, and yet, still nothing. Several variants have been managed manually for months now. An absolute nightmare for our small team, and now we are having to shop around for an inventory manager that can actually manage our inventory... Very disappointed in what was once a decent service.

Products are syncing when we publish on sales channel for the first time. After that there is no real time syncing of price and inventory. So we had oversold products. Support is very fast but we only get basic and generic feedback. Videos are very basic. Nobody really looks at our issue. Cannot resolve issues. I have now received the information that free plans sync only every 2 hours and paid plans sync every 15 minutes. This clarifies my issue, but I had not seen anywhere this information before. With free plan you still have the risk of overselling if you get an order within the 2 hour sync cycle. I changed my rating to 3 stars. New update: this app is definitely not syncing correctly. We had 2 orders on eBay for products no longer available. We had to cancel the orders. Not good for customers, not good for complying with eBay policies. It looks like the "eBay listings" on the app do sync with listings on my "base" inventory downloaded on the app. But the eBay listings on the app do not actually sync with products already listed on eBay, after having listed them on eBay from the app. The sync only happens the first time they are listed on eBay, but no sync afterwords with eBay. These orders were in fact no longer in stock since August 25!! Still showing available on eBay. No longer showing available from the products downloaded to the app. Avoid this app to avoid embarassment with customers and risk for not complying for eBay rules. This can be very costly. We have about 20,000 products, of which 622 on eBay. Impossible to keep checking each and every product one by one.

Great little app, I have been using it for years with few issues. It's the only app around with a useful free plan that can sync your Shopify store inventory with Etsy and Ebay. Very easy to use.

Highly Recommend Sellbrite! Sellbrite has been an absolute game-changer for my inventory management! Their team is responsive, helpful, and truly dedicated to their customers. I’ve always felt supported and valued while using their platform. A special shoutout to Lilah, who provided exceptional service—her knowledge and assistance made all the difference! Thank you, Sellbrite team, for your outstanding support and commitment to excellence! Would definitely recommend to anyone looking for a reliable inventory management solution!

We’ve been experiencing serious issues with Sellbrite allowing Amazon to oversell our inventory for over a month now. Initially, we assumed it was a mistake on our end, but after closely monitoring the situation, we discovered that Sellbrite was not syncing any inventory data from our Shopify store. Multiple products that are marked as drafts with zero inventory in Shopify are still showing quantities of 5–10 in Sellbrite. We reached out through live chat in hopes of resolving the issue, but after waiting seven days with no action taken to even open a support ticket, we’ve had enough. We're removing the app from our store and actively seeking a more reliable solution. If you're a business managing a large catalog and need accurate inventory syncing with Amazon, this is definitely not the solution.

Sharon from Sellbrite has been a HUGE help helping me with problems we had with the shopify store. A+

I have been with sellbrite for a couple of years and have two accounts. The on account is for son and he periodically makes things for me to post for him. It is not daily or weekly. Well, we have been working on Christmas stockings and I wanted to post them. Unfortunately, our tokens had expired and we were not able to get them back. I talked to my SEO person and they tried to help where they could but still no tokens to be able to post. Everyone at Sellbrite worked and worked with me to get this back up and running. Finally, I got my Christmas present, they (as a team) got me back up and running on both sites. I am so happy about that. With this company, you are definitely in good hands and they will work until the matter is fixed or resolved. Hands down, they are the best to work with it.

*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome! I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.

you cannot do a live API feed to the inventory catalog. you cannot continue to import data once the product catalog is setup. it is all csv updates nothing automated. the data to amazon you can only do 1 price you cand do business price, lowest price, sale price. the info to ebay you cannot do specifications. if you wan to update inventory in a significant way its all b y hand or spreadsheet which was the same technology as he 1980s. this site is good for less than 100 products.

I've been using Sellbrite to sync product inventories across multiple sales channels, and it's been a fantastic tool. The ability to create products in one place and then post them to all other sales channels has simplified my workflow tremendously. Customer service has been easy to access, and any issues I've encountered were addressed promptly. It's user-friendly and efficient, making multi-channel selling a breeze. Highly recommend for anyone looking to streamline their online sales!

It pulls in data beautifully. If you want a consolidated picture of the transactions on your sites this is it. It doesn't cross sync and update inventory to prevent overselling a product across multiple platforms though. Youchave to still update each inventory manually. So sell 2 on azon you need to manually gocinto ebay and adjust inventory. Also once products are created there is no easy way to delete them. And there's not an easy filternsydtem to keep from pulling in specific inventory. If you only want 2000 of 1000 products from shopify it will bring all 100p and you will have to sort and filter sellbrite.sp it's all or nothing. Response to their response: and there it is... it must be the customers fault... nothing attracts a small business owner more than blaming them. We pointed out the problems. Nobody provided an answer that we could follow. It must be our fault. Love it.

Fantastic support in getting things set up...could not have done it without them! Sharon was super patient while I asked countless questions. Thank you!

GREAT CUSTOMER SERVICE! EXCELLENT SOFTWARE!

The app has functioned just as it's supposed to so far. I'm not the most tech savvy person, I mean I'm not facebook user bad, but E-commerce is definitely a new frontier. When I got in touch with their online support, they were really helpful in answering my questions and addressing any concerns I had.

LIFE-CHANGING

Great online support & app seems to function well. It does require a little maintenance as sometimes it seems that features bug out. Really a great system and a huge time saver.

5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies

I have had some problems but every time I write someone, I get a response and they work with me to get the correct response. It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is. Great people to work with.

I have been rather patient with this app to give it a chance...but I highly suggest finding another alternative. The 2-hour update time is ridiculous, causing overselling. And most times the inventory still is still never accurate. Listings from eBay to Shopify do not sync properly. Sellbrite was still pushing out or showing inventory on items that I had at 0 or archived in Shopify. I completely deleted all active listings to prevent overselling several times to re-upload, which is the point of having software like this...but it fails. Small business owners will just have to cough up the money for a good integration, but this one IS NOT THE ONE.

I have to give this company and it's team a five star. This is unusual for me to give such a high rating. The customer service has been off the hook. The solutions that have been provided me for multiple listings is exactly what I have been looking for.

Sellbrite goes above & beyond the call of duty. I've been with them for about two years now & their customer service is beyond excellent!

I recently had a great experience with Sellbrite customer service. I had errors and needed help to automatically list on Walmart, I was in contact with a representative named Sarah. Sarah was very helpful and understanding. She apologized for the inconvenience, did a Loom video showing me how to setup and connect. I am very satisfied with the fast SMS customer service I received, and based on my experience with Sarah I would definitely recommend to others.

I have always received good responses from the "chat" assistance block on Sellbrite and yesterday was no different. Lilah was quick to help with the correct solution.

Fast response for problem solving from customer service. Online App did not have charged invoice history for accounting, support staff emailed me the link to make my life easier.

In the year of our lord 2023 do you want to have to check your paid tool's work every day? Do you want customers contacting you because orders haven't been passed to Amazon for fulfillment or tracking has not been passed back to Shopify or eBay? Do you want to return from sick leave or vacation to a logjam of failed orders and upset customers? If so, Sellbrite is the tool for you! The rest of us will find it absolutely unacceptable that they haven't figured out how to notify us -their customers- when errors occur (and they will) so that those errors can be resolved. Instead they expect users to log in daily to make sure that everything is working as advertised.

Sellbrite enabled me to grow my Amazon store, but then my shopify store store outgrew Sellbrite. Sellbrite exports fulfilment data to ebay, Etsy and Amazon, but can't import fulfilment data, which means I am now looking for a new app as I must move to printing labels on Amazon and Etsy due the increase in sales volumes in those stores. There are other issues that I was living with, such as duplicate skus and overselling, but in the end, the lack of ability to fully integrate my Shopify store with Etsy and Amazon (meaning both importing and exporting fulfilment information) meant that I have to replace the app. If your not looking for that, Sellbrite will probably work just fine for you. But beware that you might outgrow the app in time. (I did request this functionality, but was told that feature requests are not for sure and would take time, and they recognized that Sellbrite was no longer the perfect match for my store.) Sellbrite is a good app. But it is not an excellent one.

Get this software if you don't mind contacting customer service almost daily. I've given these guys lots of chances. It's a great idea but their execution is HORRIBLE! Today was the last straw. eBay connection is sporadic. So many orders haven't imported and the support agent wasn't able to do anything about it. To make matters worse, there hardly available on the weekend. There's no way for you as the purchaser of this software to do any kind of order imports yourself, or anything of that nature. Half of the time, my updates to my items do not work and you have to go back into shopify and in their words "change something, and change it back" in order to get it to work. If you're looking for automation, this isn't it. It might be ok if you sell 5-10 orders, but at 100 orders a day or so that we do and almost 500 listings, it's just not worth the stress and headache.

Umsatzsteuersatz wird nicht mit übertragen. Die App funktioniert ansonsten super aber das macht sie für mich gänzlich unbrauchbar. Support hat schnell geantwortet aber konnte nicht helfen.

This is the second time I've tried them. Sadly it didn't go any better than the first time. It pulled my Ebay listings into the app and I got them all linked but inventory wasn't syncing. I was told It was because they weren't listed from sellbrite??? Which makes no sense then why the ability to bring them in and link them? Support is a joke and basically rudely and curtly writes you off if you don't like their answer. It's no wonder their rating is going down down down!

A very good app for inventory sync across the all channels. Very smooth and professional onboarding guide. The customer support it is very professional you just need to give them time and they will help. I am happy with this app.

A great app, when it performs correctly. The last 2 years, this app has been plagued with speed issues; often taking 1-2 minutes to load a single page on their browser. its responsiveness to updating things as sold, shipped, in stock, or changes made to the item has also slowed down. The biggest quirk we have with this though; if selling on eBay, it will not reserve a quantity if an offer is accepted, or an item has sold but they have not paid yet. This leads to a large amount of overselling, and has caused us some major complications. We've pointed this out to sellbrite teams and have been told this is a change they cannot make. The amazon interface is also very poorly done. There are much better alternatives out there, and its obvious they set up to do it as cheap and bear bones as possible just to say they have amazon support. Overall customer support is helpful, when you have a problem they can help with.

The concept for this app is headed in the correct direction. That being said, there are still many bugs that there is no timeline for fixing. Walmart shipping templates is currently not integrating with Walmart. Anything with a variant needs to have the Parent SKU manually entered (Walmart Listings). Ebay listing have many errors and need to be deleted and recreated. There is no option of fixing errors. Response time is not appropriate and usually not helpful. I have spent triple digit hours trying to fix listing to comply with sales channels. We list on Walmart, Amazon and Ebay

It's not perfect but a great option for small businesses at this price point. You'll need a lot of time and patience, setting up your inventory in this app. Doesn't always work well with Etsy. However their team seems to constantly try to make improvements in the app. They have fixed some important bugs in the last month. Jordan from their customer support team was extremely knowledgeable and helpful.

I have been using Sellbrite for over 4 years now. Whenever I need help, their integrated app allows me to contact someone live very quickly. Even on the weekends when Sellbrite is supposed to be closed, a tech support person will still help me. Great customer service all of these years. No regrets at all.

Tech support is good - responsive, follows up. The problem is the Etsy integration using an older API that for example, won't associate the correct image with variants or worst yet - won't import the alt text you may have applied in Shopify so, you have to reapply all the alt text again in Etsy. Images updated in Shopify for an existing synced listing won't always update in Etsy unless you reopen the listing in the Sellbrite app and push the update. The app has randomly duplicated listings on Etsy that needed to be manually deleted in Etsy. The eBay integration has its own set of issues - for example, the business policies for shipping are not synced in the app so, they get overwritten in eBay. The title for the listings doesn't always stay in sync as the SB app doesn't apply the title template meaning that the old title doesn't get updated. Lastly, the images won't get updated automatically on eBay unless you push the update out again. Overall, the syncing speed is the slowest with Etsy then eBay, and then, WalMart. There are issues with the WalMart integration but, given WalMart Marketplace's repeated problems, it is hard to pinpoint the real reason demonstrated in the Sellbrite app - is it a WalMart issue or is it a Sellbrite issue? The glaring deficiency in tech support is a lack of screen sharing option so, you have to keep sending screenshots through the chat. In 2022, yup, we are still doing legacy tech support. In fairness, so far, every tech support person I have interacted with has been knowledgeable. It is hard to imagine that this is an app sold by GoDaddy. One would hope that with their resources, they would clean this app up.

It's a good product that does what it's supposed to when it's fully operational. They advertise 15 minute synch times on the plan level we are on, but that seems to be hit or miss. This is a critical piece of technology for making sure we don't oversell across all of our channels, but their support/dev team doesn't treat it that way. Their support team seems understaffed and slow to initially respond. They are continually having backend database lag issues which means we see that an order is going to be coming in from a specific channel, but then have to sometimes wait hours for it to actually show up in Shopify to ship it properly. We switched to this app after Shopify killed off their own channel apps, and while it satisfies our need on most days, its a piece of tech that we have lost faith in, and begrudgingly pay for.

The app is good. We had issues integrating our listings with Etsy, and sent an email to support, and they replied back the same day. We figured out how to do it on our own, and ended up not replying back to Sellbrite's email, and they sent us another email to make sure our issue was resolved. We loved this, it showed that they really cared about addressing our issue, and were persistent to follow up with us. Customer service support is how we determine whether an app is a keeper or not, and they were awesome!

Great app for syncing inventory across channels with great customer support. One of the best onboarding experiences of any new Shopify app that we've used with intuitive set up and helpful articles. Also some of the best support we've received from any Shopify app which we have found is crucial to finding success with any new app. We would highly recommend.

it works ok, but has a lot of bugs. most of my listings coming in from shopify to etsy come in as errors, so it publishes them but doesn't publish the image. has imported duplicates also so had to pay for these and the developers don't know how to fix as they are aware of this ongoing issue. might switch to another program soon.

You can't create amazon listings from this app. You have to create the listings on amazon seller central and then link them to this app.

I could not get the app to connect to my store. The Customer support team is terrible. I waited on chat 15-20 minutes between each response and never received actual help with the problem. I will have to find something where Customer/App support is priority.

With Shopify ending it's built in Amazon integration, we had to scramble to find something to replace it. After quite a bit of research, we decided Sellbrite was the best fit for our needs. It was a breeze to get set up and get our Amazon store integrated and we are looking forward to integrating our Etsy shop as well. Support has been phenomenal and responsive. The app is very intuitive and polished. After being live for about a week so far, we are very happy with it.

I had been using the Shopify eBay sales channel and the CED-eCommerce Etsy sales channel for about a year. The sales for both had dropped off back in March, they were both very buggy and the customer service was terrible. I found Sellbrite and installed it. Within two hours of uploading our products to eBay, we had a sale. One day later for Etsy. The customer service is excellent. Very fast and friendly in responding to all of my questions. I was very nervous about migrating my products. Switching to Sellbrite was the smart move for my small business.

This APP exported all my ETSY sales as "new Sales" to my Shopify store and it messed up all my data. Now I have to manually delete everything. Worst and scariest experience ever.

Sellbrite's Etsy integration leaves a lot to be desired. Apparently if you turn price sync on, Sellbrite will override your entire Etsy listing (titles, description, etc.). Spent hours getting hundreds of listings prepared on Etsy only for Sellbrite to override all the work we did.

I used this app to integrate with 4 platforms, and it has become my go-to app for managing the linking between my products and the platforms. I constantly review the Dashboard to detect issues and monitor the times of updates. It takes some time to get used to, but if you stay with it, the value and benefits will flow.

So far not so good. Initially trying to use the service to upload our Shopify store listings to new Walmart and Amazon seller accounts. Walmart did a bit better but Sellbrite did scramble some of the text of the listings but it was an easy fix to each listing. The Amazon product upload was a hot mess as the Sellbrite app can't find 95% of the products for the required Amazon ASIN so they will all have to all be manually transferred. Maybe we will wait and give them a try on managing inventory across Ebay, Etsy, Shopify, and Amazon down the road. Tech support was agonizingly slow as they are never available on chat and take 24 hours to respond to messages, so the back and forth on one topic can take several days to resolve.

Sellbrite is a godsend! I sell on Shopify, Walmart and Etsy and prior to Sellbrite keeping inventory counts on all those platforms was ridiculous, stressful, and time consuming. It took a bit to get everything synced because I did not have consistent skus. The best part is, friendly, patient support staff helped us understand Sellbrite and get started. They are amazing. The cost is also very reasonable. It more than pays for itself when you consider the labor involved in updated inventory across platforms. I highly recommend this app for people who sell on multiple platforms.

I used this app to help me integrate all ecommerce sites including my Shopify site and simplify order processing operations. Sellbrite is amazing and much better than expected. Above all their service is second to none - thanks, Garrett. I really appreciate it. Thank you!

Does not list to any platforms other than US marketplaces, this is not stated anywhere on the app page and you are only notified about this after you download the software. Kind of useless if it cannot list to multichannel platforms. Disappointed I had to go through the hassle of installing just to find this out. Making it clearer on your own website and app page would alleviate this issue. Otherwise you are just misleading potential non-US Customers.

Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.

Not recommend at all. Bad customer support. Only USD currency. Very sad that use this app. Not resolve my problem.

Lazy support - cut and paste emails. The onus on you to do all the running. And import problems. Don't bother.

I just want to say what a great product this is! I started my Shopify store a couple of months ago and now that everything is established, I want to increase my exposure to more people. I decided eBay was the best place for my products but having never sold on there - the thought of setting things up was a bit overwhelming. Sellbrite has made selling on eBay so easy. I end up doing very little on eBay itself. I still do most everything in Shopify - add/edit products, manage orders, do the shipping. Once you setup templates in Sellbrite, adding new listings to eBay is quick and easy. I am actually writing this review while I post 250 listings. The whole process took around 10 minutes. And one of the best things they do is synchronize the inventory counts. I don't have to manage that or tell another customer that "I'm sorry but that is out of stock". The listings disappear from eBay once the stock goes to zero. And the cost of $0 to get started is great! They will keep me on the $0 plan forever as long as I stay under 30 orders per month. It was a no-brainer to try this out. Now, after one week, it looks like I'm going to blow past that. I'm happy to pay them as I get more than 30 orders - these are sales I never would have gotten. Sellbrite is a well designed system that I found easy to setup and use. I highly recommend it for expanding your business.

Totally great app and easy to use on Amazon, eBay and Shopify. Here is our request to Sellbrite. Please upgrade function that compatible with Japanese account on eBay someday. We can not listing, change QTY and so as far. Looking forward to change review stars to 5 :P

Fantastic app and even more fantastic support. It's easy to implement and get selling on other channels with this app.

Sellbrite is useful overall, but there is room for improvement. Unfortunately they don't seem very open to suggestions or customer feedback. It's very good at managing inventory across platforms so you'll never run out of stock on any of your channels. No complaints there! The reporting is decent, but basic. Fortunately you can export sales data for more advanced analysis (expect to do this a lot if you're looking for anything beyond aggregate sales summaries). Having an aggregate of all connected sales channels is a huge time saver. It's acceptable for routing individual order items to different fulfillment centers and services, and can do this at a SKU level and not a whole order level (this was the main feature we needed). So you can use a 3PL to ship just the items they have in stock (like best sellers), and ship the remainder from another fulfillment center or your own warehouse. However, there is no way to apply any advanced logic or automated rules to items/orders. You can choose a fulfillment center priority for each selling channel, but you can't apply any additional logic. This means you can't use Shopify tags, or order contents to do any kind of advanced order routing. Their response when asked if this could be submitted as a feature request was simply, "We are an inventory service and do not support this." Another issue we run into is with partial refunds. If a customer contacts us and says they forgot to use a coupon, we are typically happy to refund them the amount they would have saved if valid. If we partially refund an order BEFORE Sellbrite sees it is shipped, Sellbrite moves the order to "Awaiting payment" and will not send it to any fulfillment centers, so the order will never ship. The only workaround we have found is to wait until the order ships to process the partial refund. Not the end of the world, but a little awkward when we have to explain this to the customer. Overall, for the tasks that the service supports, Sellbrite tends to be very easy to use, set up, and generally works very well. However, if we found a similar service that could apply conditional logic like Shipstation, or apply routing rules based on Shopify order tags, we would likely switch.

Great App, saves me time. Would love to see a quick inventory barcode SKU scanning feature in the future.

We've been with Sellbrite for almost 5 years now and are still very happy with them. They are quick to answer any questions we may have. We use the software more than just linking to our Amazon and Walmart stores but to also communicate back and forth to our ERP system which did not have a standard integration in place to Shopify. So we accessed the API and have been able push orders into the ERP and inventory related info from the ERP to Sellbrite that gets pushed out to all of our marketplaces. We rely on Sellbrite alot but I'm sure we are only using a small portion of what the software is capable of doing. Choose Sellbrite. You won't be disappointed.

After months of searching, I FINALLY found an app that did what I needed! I have multiple Shopify locations, all fulfilling online orders, and I wanted to share the inventory between my Amazon account and only one of these locations, not all of them. Sellbrite for Shopify does this, and best of all it's free as long as you have less than 30 Amazon orders per month -- since most of our orders come from Shopify and not Amazon, it is sufficient for us. One suggestion to Sellbrite staff: you should highlight the fact that you can connect just one location (or multiple, but not all) on your website. This is the exact feature that makes Sellbrite for Shopify different than all other apps, but for some reason you are not using it as a selling point.

In addition to our website we utilise a number of online marketplaces to retail our products. Initially we had used the Shopify Ebay integration app which overtime proved unreliable, buggy and ultimately detrimental to our business. As a result we were on the hunt for an app that enabled us to manage our orders and our inventory across platforms as seamlessly as possible. After a bit of research we came across Sellbrite. The 30 day trial has been great. It truly has been a fantastic addition to our store and takes much of the stress away from our online integrations, order and inventory management. It just works, and we have experienced very few issues and the customer support has been helpful whenever needed (rarely). It has even given us the confidence to grow the number of sales channels we retail on which is testament to how well it works and how much we appreciate this software and the team at Sellbrite. The app is reliant on SKUs being setup for your products, so get those sorted before you start but in essence it is easy to setup, easy to integrate and allows us to focus on more important things, taking away the stress of overselling and the subsequent lost sales and customer disappointment. I see some reviews regarding the support availability and yes, it is geared to US pacific time but the process or reporting issues is seamless and they get to the issues / questions more quickly than you may think. Not that we've had any major problems thus far. One slight criticism would be that the pricing structure from 500 orders to 2000 orders seems quite a jump. Perhaps another tier between the two would be helpful. Overall Sellbrite has been great. If you sell on multiple channels with decent volumes we would highly recommend this app. It works fantastically well and even at the $99 a month price is great value. Some may scoff at that but it works out around $3.25 / £2.50 per day. Better this than a missed sale or disappointed customer in our opinion.

Great program and very good customer service, I would strongly recommend it to any online seller who uses a few selling platforms.

The BEST customer server ever. Awesome people to work with. Great app, very convenient. Anyone using Shopify and listing on other platform should use Sellbrite. Save tons of time and work. Inventory control is a breeze. Thank you Sellbrite!

Sellbrite has been a solid solution that works well with our channels (Etsy, eBay & Shopify w/POS). The support team is responsive and positive. We moved from competitor's solution and have been very satisfied with syncs, GUI, etc. May not have every bell & whistle, but it handles the core functions very well and that is how we butter the bread ;-) Only piece missing for us is integrated P.O.s, but we can work around that easily with the clean exports of low inventories, etc. All-in-all, very glad we moved to Sellbrite.

Sellbrite is a great app to use to manage our stores inventory and orders. Integration with eBay, Walmart, and Newegg is the best of any app we have used! The only thing that would make it even better is if they added Newegg inventory and product integration.

A great tool to list across multiple channels and manage inventory effectively. I prefer the stand-alone version over the one relying on Shopify for inventory count.

I just started using sellbrite this week... I'm still setting it up but so far it's been very user friendly. Questions are answered quickly. Very happy.

I am using Sellbrite with Shopify, Etsy & eBay. So far everything has worked seamlessly. It has been a lifesaver with updating inventory, I couldn't run my business without it.

ORIGINAL REVIEW 12/08/2018: Overall, I love Sellbrite and it has allowed me to easily consolidate inventory across channels. My only grudge is against their annual-billing process. I paid for a year up front ... and during the one month that I barely exceeded the order limit (BFCM, obv), my subscription was automatically upgraded and i was unexpectedly charged close to $1K for the pro-rated balance of the year. But the one month I exceeded the limit was a fluke (although I would LOVE for it to be the new norm) ... all in all, if your order volume has the potential to spike out of the limitations for one out of 12 months, I highly recommend going with monthly billing to save yourself from any potential shocks to your cashflow. But other than that, everything has been aces. They are usually super quick to respond to issues/chats and using Sellbrite has really helped expedite/streamline our in-house order fulfilling. UPDATE 07/06/2020: well, I have now been using Sellbrite for over 2 years. I am using their 2K Pro Sellbrite plan (not the Sellbrite for Shopify) ... I cannot say anything for "Sellbrite for Shopify" because that integration did not exist when I first signed up ... but their standard "Sellbrite" option, where all inventory is housed on Sellbrite instead of Shopify is amazing. ($179/mo instead of $99/mo) I absolutely love being able to see "available inventory" vs "reserved inventory" and "total inventory" ... when you are adjusting the QTY for a 100 SKUs at a time, their bulk editor is the BEST. I did not want to lose that capability, so I stuck with the original Sellbrite instead of switching to Sellbrite for Shopify. I also never had any more hiccups with billing since I left my initial review. Back then, I went back to monthly billing and the *surprise* $1K charge was rolled into my postage wallet. Easy breezy. Now their plan allows for 2K orders instead of 1K; so I was able to go back to annual billing without having to worry about any unexpected pro-rated charges anytime soon. YAY! Overall, I *highly* recommend Sellbrite. The interface is so clean and contemporary vs other inventory consolidating software (I am a designer, so aesthetics are important to me) and I never had any big issues with Shopify/Amazon and Etsy all pulling from the same inventory. I was a bit worried when I heard that GoDaddy acquired Sellbrite (cause that usually causes everything to go downhill) but it has not negatively affected my experience at all. Thanks, Sellbrite!

This app regularly fails us by not properly updating our shopify store and bot reducing inventory as orders come through. This is causing us to over sell items on amazon, which in turn means we have had to cancel way too many orders. Amazon has already suspended us once before, and now we face suspension again as our cancellation rate has skyrocketed. Every time I submit support tickets, sellbrite never takes ownership of the issues. It always feels like a "brush off" without any resolution. If this issue was a one off, I wouldn't think to leave this review, but we have been plagued with this issue since the beginning of using sellbrite. I don't get apologies from sellbrite, nor do I feel like their support has done right by us to find the root problem of the ivnentory issues i.e. shopify inventory not properly being updated. One star for an unreliable app. Find something else

Sellbrite makes our work easier and recommend the sellbrite for the user who are selling on the multiple channels platform. This is one of best amazing inventory management software. The team are always there to help you.

I worked with the support staff to help get set up as I originally signed up for the standalone version of the product. It is very easy to use and intuitive and excellent for managing multiple channels. Besides that, the support team is second to none. They helped make sure I had the right product for my needs and encouraged me to use the Shopify version as it fit my workflow better, even though it was significantly cheaper than the version I was using. I can't say enough about the team and their desire to help you succeed with the right product. I look forward to partnering with Sellbrite as we grow our company!

I have two etsy stores, two eBay stores, two shopify stores and an Amazon presence. It would not be possible to manage inventory on 4,000 products across seven channels without this robust system. I am a one person business sending and receiving 400-600 items every week. Using Sellbrite allows me to have a central hub to manage all of my inventory tasks. I check in in the morning and at a glance, I can see how many orders I have to ship that morning. It's the first stop of my day. When I receive stock, I update the stock quantities in Sellbrite and it automatically sends them to eBay, Shopify and Amazon. I do have to manually update etsy but that's only a couple of clicks per item. I'm excited that they have merged with GoDaddy and hopeful that at some point this will be a central hub for my bookkeeping activities as well. I tried other inventory management systems before I tried this one. They were clunky and frustrating. I'm a social media e-commerce influencer and send a lot of people to this utility. It's expensive but click around for some great deals. I could not run my small businesses without sellbrite! Get to where the buyers are! Sellbrite will allow you to do that!

I like the concept. This app sounds great in writing, but sadly this version of Sellbrite can't scale (yet). To explain: Sellbrite for Shopify considers Shopify the "Source of Truth". This concept is fantastic... but as you may be aware, data in Shopify is limited. For starters, the following fields are not imported into Sellbrite (Manufacturer, Model Number, Package Dims, MSRP) because they don't exist in Shopify. As well, bullet points on features and other supplemental data used by marketplaces don't exist in Shopify so you can't add them easily to Sellbrite. There is no way to import supplemental data into Sellbrite via CSV. There is also no way to map Shopify metafields with this data to Sellbrite. In order to get all info into Sellbrite, you would need to manually go to every product description and add the missing data by hand… We have over 4,000 product pages, so this is not an option. I've been told the feature of mapping metafields is in the works and should be available in the coming weeks. Once this feature is added this will do everything that we need it to.

I have been using this app for 6 months now and it has truly saved me lots of time! This is such a great asset to my business as I cross-sell on multiple third party sites. It is user friendly, the agents are very nice and helpful, and the pricing is great! I recommend this company to infinity and beyond!

Sellbrite is the cream of the crop when it comes to multichannel selling platforms. Our company has went from around $1 million in sales revenue to over $5 million in just 3 short years with the help of Sellbrite. Sellbrite's pricing is great when comparing other platforms available, because they provide top-notch reliability and stability. Their team is always immediate to respond to any issues - of which there are very few! Its UI is by far the best in the game. Don't believe me? Jump on a free trial to check it out. Brian, the CEO, has always been very helpful and surprisingly accessible if we ever needed his direct assistance. We have been extremely satisfied with having an outstanding partner like Sellbrite and we look forward to continuing our growth with their help!

Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)

I have been using Sellbrite for about 6 years now. I started with only eBay and Amazon inventory sync. Today, Sellbrite manages my inventory across 14 different market places. I have had only great experience using their software. It is easy to use yet powerful suite that can handle easily a 7 figure business with multiple users. Highly recommend Sellbrite for any sellers. They provide awesome customer support and always willing to help you out.

While there were some bugs that slowed my adoption of Sellbrite. They listened and resolved the show-stopping issues. I'm quite pleased with how Sellbrite keeps all of my inventory synchronized between my various sales channels, so that I can focus on other areas of my business.

Love this app. Especially love it for the FBA integration across all sales channels. It works seamlessly after a basic set up and it's the only software that I've found that pushes the tracking numbers from FBA to customers as well. Super clean interface and is very user friendly. Highly recommend for anyone looking to automate this process.

Trying to get the PRO2K promo for resigning up. How can I get this? Perfect pricing at that price point

Please don't be fooled by all the positive reviews. This software has so many problems and issues with the connection between website and marketplaces. Not to mention you will have to wait 24-48 hours to get basic support. If they can't resolve the problem you simply won't hear back from them. If you are a very small company with few SKU's this is a perfect software for you.

As an artist who doesn't have lots of money to spend this was one of the best financial commitments I have made in a long time. Now I can keep my one of a kind inventory updated on multiple channels like shopify, etsy and ebay. There was a little learning curve but nothing that stopped me from running my shops. I absolutely love this app and recommend it for any creative who sells and keeps track of one of a kind products as well as a large retail inventory. Extremely intuitive and robust. Customer service has always been quick and easy to understand. Try it! It is worth the time, expense and effort!

If you are managing AMAZON/ETSY/EBAY and are trying to keep track of inventory levels and pricings and also keep a clear and concise way to REPORT your orders/Invoicing/on a sweet and easy to use dashboard, literally they will do it all for you, trully recommend

We've been using the original Sellbrite platform for several years and it has really streamlined our listings and helped us keep our sanity. The migration from the original platform to the Sellbrite for Shopify platform was much easier than we expected. Support was great! Prompt, friendly, and knowledgeable. We are able to see all of our orders from the Shopify interface which really helps our customer service/support team. If you are supporting several marketplaces this is a real productivity (and sanity) boost - definitely worth it!

I tried to use this app but I had some very basic questions to make sure it would work for my needs and after 16 hours of waiting for a response I gave up. They did not answer my questions at all, therefore I had to disconnect the app before it could cause damage to my amazon account or my inventory.

I took some time before giving this review as I wanted to fully implement the project. Although I can't say the export was that clean it's not that unusual for such programs. We've done this 4-5 times with other solutions over the years and it's never flawless but you can fix the export ommisions pretty easily and the software itself works great and is a reasonable cost for what you get. Overall, if you aren't doing this sort of solution you probably are a minor player in ecommerce. You can't just publish a website and expect sales. Typically, you've got to reach out to shopping services like Amazon , Walmart...etc. to get anywhere unless you are Nike or an org like that. And a program like Sellbrite makes that process SO MUCH EASIER. Sellbrite's videos are extremely helpful and I don't think we actually needed much support at all. It's pretty straight forward if you watch the videos and it does work. Etsy is like a 1 hour project. Amazon and some others might take more effort but are well worth it. We are using Etsy, Walmart, Amazon and Ebay. Might do Jet soon.

I love this app! Makes it super easy to manage our inventory and listings on our site and Etsy. Their support is also great too - they've been quick to answer any questions. If you work with multiple platforms, I would highly recommend!

I use sellbrite to list products from Shopify to Amazon. If you want to use Shopify as your data source of truth, make sure to explicitly get "Sellbrite for Shopify" as it's not immediately that when you get it here from the Appstore. Linking products works really well now after we switched to Sellbrite for Shopify. However, right now I can only give 3 stars because when a customer makes a purchase on Amazon, the customer data (Name, encrypted email address, order number) and the Information if the customer has paid the item (which is quite irrelevant because ofc he has on Amazon, but it can be confusing and maybe mess with shopify's statistics) are MISSING. Those information don't get transmitted to Shopify. Please fix that as soon as possible and I will give 5 stars :-) Good customer service by the way, I cannot agree with the reviewer before me.

Great app to integrate with Walmart and Ebay. They also have great support staffs that is ready to answer any question.

Very well-made. We are clothing retailer, so inventory system is definitely needed to manage our high-number variations, and Sellbrite is helping us much. Their customer support team is exceptional, too.

I own a small business, and we make do with few employees. I find Sellbrite is like having a few extra employees! I have been using the service for a few years now. Compared to similar services, we just feel Sellbrite has the most to offer us, at the best price. I will admit that I am not technical at all, so I am especially appreciative for Sellbrite's helpful staff that seem to be readily available anytime I have ever needed them. We started with Sellbrite simply for inventory management because we sell on multiple channels (including: Shopify, Walmart, Amazon, Amazon Canada, Ebay, Etsy, Newegg, Sears, Bonanza & Rakuten). All we do is update inventory in Sellbrite, they take care of the rest. Customers (and marketplaces) demand consistent pricing, and theis make our product listings consistent. Plus, with some sites, such as Walmart, they want inventory updates or confirmations every 5 minutes or so, and this takes care of that as well. I also find Sellbrite extremely valuable for reports - instant sales reports that I can customize to get all kinds of needed data in seconds, whether it's sales by sku, bestsellers for a certain marketplace, or over all marketplaces, or sales by state, city, or country - since Sellbrite can grab data from all marketplaces at once, I have everything together on one report. So much easier. I admit I haven't used the listing tools much, but I plan to give that a try soon. I'm sure it will make my life easier, as most of Sellbrite's features do.

So here is an overview of what I've experienced and learned in this "hub" world that is super important. Pricing This app prices per order - that's ok and there are other apps that charge a % per transaction which is much worse...but also apps where it's a lower flat rate in the "feed" world where that is the most critical factor, not inventory. Feed World - I did a sync on 2 different apps and the other app was successfully able to pull in 214,000 + SKUs. This app, of course, is required to sync as well, and while it did do a successful hookup with Amazon Merchant, it wasn't successful with Shopify - with only 3,725 SKUs imported and it's stayed there for over 24 hours, so the app thinks it's done. It's not. Inventory Management - App appears to be awesome in this arena. This would be unused functionality for me as I work on "made to order". But if inventory is important for you, it's a great thing. Shipping Status Hub - This is huge that you can login to one area and update shipping status on multiple channels. They appear to also have Open API so I could integrate with my own supplier to make it easier to connect in the future. E-Mail Hub - This isn't part of the app and it's possible other channels like Etsy and Amazon don't want to include this availability to a central hub...but that would be a game changer if I could also deal with communication from the hub. Perhaps even a hack to all you to connect a gmail account add simply add another tab. Communication is a major e-commerce "thing" and this app is focused on "Hub" and efficiency...just sayin. Ultimately, I need Feed Import/Export to and from Multi Channel, Shipping Status, and some day a "Communication" tab to be the right fit for me. If inventory is your thing, it might be great for others...but definitely need a sync to work 100% of the time and it wasn't a good start from a Shopify standpoint. They also have a huge discount that takes place but for only 24 hours...but I felt in a hurry to get things working and assumed I would be able to test things with the initial import...but it never completed. Support is super fast and have a webinar to cover all aspects...but at the moment super impressed with the other app that pulled in all my products from Shopify, costs less, but has none of the bells and whistles this has for status....so, perhaps someday in the future I'll come around to this again...