Greco Gum
United States
Reviews (2)
Refersion is overpriced, outdated, and completely inflexible. The software delivers almost nothing for what they charge, and once you’re in, they make it as difficult and expensive as possible to leave. Even long-term customers are treated like ATMs to be milked, not partners to be supported. The platform underperforms, the contracts are predatory, and the company hides behind rigid policies instead of doing what’s fair or reasonable. There are countless better alternatives that don’t lock you into absurd fees for minimal value. If you’re considering Refersion, don’t. Save yourself the headache.
Developer reply ·
We’re sorry to hear about your experience. We understand that annual contracts aren’t a fit for every business, which is why we offer several month-to-month plans for merchants who prefer flexibility in commitment terms. We’re always happy to help explore those options during renewal periods. We’ve appreciated the opportunity to support your program and wish you the very best moving forward. - Refersion Team
We switched to Junip after briefly trying out Yotpo for our new Shopify build. Love how easy it is to use, the beautiful UI, that it's hyper focused on reviews and UGC—and the incredibly helpful customer support team
