VivaRays
United States
Reviews (3)
So great to have this app for preorders and waiting list! They make everything easy and simple! Great job guys and big shout out to Sarah!
We have had this app since we started in 2021 and had some recent issues related to themes. I reached out to their support and they were super helpful and even made everything easier on our website. Big shout out to Harun and Shivani! I highly recommend them! You'll never regret
Really straightforward app for managing demand forecasting and planning. Installation and configuration when connected to a Shopify storefront is quite easy, and there's a good set of documentation and learning resources available in the app. The real standout though is the exceptional chat-based support team. Many companies shy away from realtime help in favour of AI, email tickets, and self-serve options. Speaking to a team directly which knows the product and understands inventory management is worth its weight in gold. The only drawbacks for me are that the solution (currently) doesn't support blanket purchasing or shipment plans, which are essential when a part of your supply chain involves manufacturers holding stock at their facility and replenishing your last mile hubs upon demand, to optimize distribution costs. But for more straightforward supply chains, this solution is outstanding—I highly recommend.
Developer reply ·
Thank you for such a detailed feedback, Team VivaRays! Happy to know that you liked straightforward interface for forecasting and simplicity to install the app. We pride ourselves in replying and resolving our customers' quickly- We want to give the best customer experience! We have taken note of your feedback and have shared this with our product team. Feel free to reach out to us anytime for your query. Best wishes, Amar and Team Prediko