PreOrder Globo | Back in Stock
by Globo.io · launched
View in Shopify App Store ↗Reviews (1949)
Great Customer service... I signed up and needed support immediately (not great with tech) and someone was there ready to support!! Super easy to set up i just needed someone to hold my hand lol
A Anne me atendeu muito bem. Eu estava em duvida em algumas configurações e ela foi super paciente em me explicar cada passo. Mesmo ela estando em outro fuso horario e estando tarde pra ela, em torno de meia noite, ela não mediu esforços pra me ajudar. Foi muito prestativa. Eu estou pensando em assinar o plano por mais tempo só por causa desse belo atendimento. Obrigada!!!
This application is amazing, thank you to Helen !
Helen was most helpful in getting the pre order function to display correctly for our products! No complaints on her end and was very quick to have it all rectified. The app works fantastic too!
Excellent customer service! Fixed my issue immediately.
Love it! We have been using this app for three years. It’s easy to set up and offers excellent customer support. It’s super practical for launching new items or for pre-sales of flagship products.
Es muy útil, fácil de usar y si tienes alguna duda la resuelven super bien y rápido.
Great support from Helen, she customised the look of the preorder set up for what I needed.
Helen helped me when I couldn't understand why the button was wrong. She fixed the problem quite quickly.
Amazing help from Helen helping set up the Pre-Order buttons that I was initially having an issue doing myself... Thank you, much appreciated and highly recommended.
Chloe always goes above and beyond, thank you!
Unreliable app blocking access, followed by broken refund promises My experience with Globo PreOrder has been extremely frustrating. The app blocked access and locked me out of my Shopify store entirely, keeping the store closed and frozen until the balance could be cleared. When I reached out to support previously, they explicitly agreed in writing that if I settled the invoice, they would manually issue a full refund back to my card—with no mention of usage fees or deadlines. However, once I paid to regain access to my store, they completely went back on their word. They refused the full refund, tried to cherry-pick inactive time periods from the system logs to claim the app was "used" while locked out, and essentially wasted my time. Be cautious if you run into billing or access disputes with them; written agreements from their support team may not be honoured.
Chloe was super helpful in getting me assistance right away with any questions I had!
Chloe helped me out and was very quick with finding any issues I had. I still have to use the app to leave a review about the app only started using it today.
Top tier support from an intelligent and caring team. Their product is good and they were happy to customise it to suit our brand. The basic plan is free too. They never mentioned money, ever. It was only right to upgrade to the paid tier, which is absolutely affordable, unlike many providers with a lot less to offer. Thanks, guys!
I am a sucker for a seamless setup. Excellent features, outstanding usability, and customer support. I love that I was able to customize the pre-order plugin so that it matches my branding.
Annie is the best! she helped me with everything I needed. Thanks a lot, great customer service!
Enjoying this so far. Customer service has been great! Helen was a huge help!
Helen. She was very helpful in assisting with the setup.
Helen and the team at Globo did an excellent and quick job helping me activate the app and do a little custom work. Highly recommended.
Helen was incredible helpful! Give that woman a raise!!!
Excellent. Quick response and solved my setup issue with the new Theme Update. Being using preorder by Globo for awhile and it has worked flawlessly. A shout out to Helen for the great support!!
Quick and helpful customer service - the online chat team is always very quick
Service client très réactif et efficace :)
They helped me so much with setting up the app, I'm super grateful! Excellent customer support, and they even follow up afterward to make sure everything is still working perfectly.
Such a great add-on to boost sales, both for preorders and back in stock notifications. Very helpful support team answer and solve my issues quickly.
I had an issue where my shops URL was showing up in my test emails, and Helen assisted me in solving the issue. She took the time to check out the problem, and come up with a solution. Overall, it was a really good experience with the helpdesk.
Super happy with the App a massive improvement from our pervious. Awesome support team too
Helen was really helpful with trouble shooting for our store and explained how the app works really well.
Super happy how Helen took me by the hand, thank you Helen
Helen a su répondre a mes questions avec rapidité et précision.
Great experience! Helen provided prompt and very helpful support. Really appreciate the quick turnaround and her help in resolving my issue!
PreOrder Globo helps enable orders even when stocks for some products are yet to be available. Got a little hiccup setting it up but Globo customer service agent Helen helped me troubleshoot the issue and it's now working. Thank you, Helen and Globo!
The support was amazing..... they helped me in every step of the process!
Helen is always very helpful & responds immediately which is appreciated.
My Experience was amazing and fast big thanks to Helen
I was having issues doing my preorder myself, before I could go into detail about my concerns Helen had sorted it out. I was very impressed. I also asked her to change the colour to blend in with my website and done it so quickly first time using this app and I’m already happy thank you Helen :)
The app is easy to use and works very well. Helen's support was also prompt and very satisfactory.
Clara from support is particularly useful in pro active problem solving and giving clear feedback
Helen was a big help. I received fast service and all of my problems were solved. GREAT JOB!!! Thank you
Clara helped me out and was a superstar! App is just what I needed.
Bonne application et vraiment un super service d'aide avec Helen très réactif qui vous accompagne sans soucis ! Je recommande!
I had an absolutely fantastic experience with Globo support. Helen helped me set up my pre-order function on my shopify webshop. She is incredibly helpful, patient and professional througout the process. A huge thank to Helen and Chloe for amazing support! Highly recommended.
Excellent app. This app works perfectly; it's super functional and easy to use. We've found it incredibly useful for managing our store's pre-orders simply and efficiently. The setup is quite intuitive and perfectly meets our needs. Highly recommended!
Helenさんに対応してもらいました。問い合わせ応対が的確でした。ありがとうございました。
Spoke with Helen, fixed my issue instantly and was extremely helpful with screenshots and easy explanation. Thanks!!
very very good and Helen was super helpful and helped me within seconds, thank you helen for your great support.
This is a fantastic pre-order app! We encountered a few minor issues at first, but the customer support team was incredibly fast and helpful in resolving them. Additionally, it's very easy to customize the app's styling to perfectly match our store's homepage design. A special thank you to Helen for her outstanding assistance! Highly recommended.
The customer service team responds quickly and handles issues efficiently. The app is feature-rich, easy to use, and very convenient. Overall, I’m very satisfied with the service and the app!
Amazing customer support from Mike and Clara, I had one issue with the pre-order tag displaying incorrectly, and the team was able to respond and solve the issue in a fast and professional fashion. Absolutely would recommend this app!
So helpful! It was not loading and the support team worked with me to navigate it!
Very easy to navigate and any questions we may have are always answered promptly!
The Globo team was SO helpful. I needed to change the color on the button and they had me helped within 5 minutes. Great customer service!
Sure! Thank you for your kind and helpful support, Clara. I’d be happy to leave a review
This app has so far been easy to use and has solved all the issues I was currently having with my pre-order setup. I had one tiny issue with the app and spoke to Clara and she was so helpful and got my problem solved in no time at all. Highly recommend this app.
Helen heeft me heel goed geholpen. Ben erg tevreden over deze app!
Helen was so fantastic. Helped me quickly and fixed the problem with ease. Highly recommend
