8storeytree
Singapore
Reviews (3)
easy to set up. didnt really needed any help with the information they had. customer support was 24/7, so its good if any issue arise. Thanks cs, mia for the fast checks and resolution.
Developer reply ·
Thank you for your feedback! We're glad to hear that you found the setup easy and that our 24/7 customer support met your needs. Mia and the team are always here to help, so if you have any more questions or need further assistance, please don’t hesitate to reach out.
Parcel was returned due to their technical issues with the courier, did not even leave the country. Request for refund as logically services was not even used. Refund not given due to courier not refunding, not even the top up for their own insurance was ever returned. Reason was that they are just a software system. So basically u're paying for a system just to 'organise' your shipments, but not be responsible when anything goes wrong. good luck when it happens.
Developer reply ·
Hi 8StoryTree, I’m sorry to hear that you have had a poor experience with a courier. As a software company we try and hold our merchants' delivery partners to the highest standards and your feedback is a key part of that. We will pass this feedback on to the couriers and it will be reflected in our reports on our partners. Thank you for taking the time. Kindest regards, Sophie Shippit
I like how the pricing plans are structured. really helps small business to try on the app without worrying much on the monthly cost.
Developer reply ·
Thank you for your feedback 🙏
