TripleClampMoto

Katana was the best inventory management system we could find that made seamless connection with Shopify and Xero, plus meet our small business requirements. Most other services were made for larger business and were too complicated for our needs.

I'm surprised this app has over 200 , 5 star reviews! The app has some serious bugs. We installed it on one of our sites and tried it for 10 days. We found several bugs. I spoke with their support staff on the phone/chat a few times and confirmed these bugs. Here are some of them: - renaming a discount group deletes all your individual pricing data. I lost hours of work because of this. - A check box in the settings page to apply the discounts to "compared to price" does not work. It continues to discount the sale price or whilesell buyers. - Individual pricing function ignores percentage numbers entered for each product. It only saves the calculated dollar value. If you change the price of a product you have to go back and update all individual pricing data manually. This apps needs a lot more work and testing before it is released. Some of these bugs easily could be identified.

Buggy and incomplete. We faced number of issues that turned out to be bugs in this app. After weeks of exchanging emails and wasting our time, we were told its a bug and their developers "are working on it". One month later nothing has happened, ticket closed! This app is far from ready. It does not support multiple stores. It has issues importing taxes correctly. Randomly fails to import transactions and never imports them to Xero,...