JetLife Vacations Travel Agency
United States
Reviews (8)
Fantastic, agent only took a min to show up. and free you cant beat that
Developer reply ·
That’s great to hear! Quick support really matters, and we're so glad we were there when you needed it. Thanks for sharing this!
Wonderful APP seriously cant live without it. EASY to use as a TIP I just duplicate the blog and add in the new relevant topic so I dont have to create from scratch. Thank you team !!
Developer reply ·
Hi there, This is Esther, Customer Service Lead at Avada. I've personally reviewed your case and I completely understand your frustration. You're right that our support process fell short here. The repeated requests for information without first getting you back into the app was a mistake on our end, and I've already addressed this with the team involved. I've reached out to you directly via email to work through this together. Please check your inbox. I'd love the chance to make this right for you. Thank you for the honest feedback. It helps us improve. Esther Customer Service Lead
I own a travel agency and I was using the TC check box that they read it .. listen most people dont read the TC however this app forces them to read or at least skim and get a digital signature . GAME CHANGER . I love it
Thank You
Developer reply ·
Thanks! We’re here if you have any questions down the line.
Wonderful literally click and go!!
Excellent Customer Support. Thank you I was in a really bad situation.
Outstanding Customer service I love the app easy to work with . But I love the fact I can get an actual human to help me.
