Tri-County Tropicals
United States
Reviews (2)
Always receive excellent communication, quick responses and an immediate fix from the support team. Tatiana is always very accessible and accommodating and keeps us up-to-date. It’s a big relief when you’re running an online business that is essentially open 24/7! Their expertise and level of support is stellar and very much appreciated!
Developer reply ·
Hi, Thank you for such kind words and high praise for our team! We are pleased that you feel comfortable in our company. Feel free to reach our 24/7 support team if you need any help! Best regards, The NexusMedia team.
Just installed the app and ran into a problem that was not related to the BSS app but was caused by leftover code from another uninstalled app on our Shopify Store. Emma responded very quickly and put her technician on it immediately. The problem was fixed in less than 24 hours! Great customer service, Shopify expertise, communication and product. We will be installing more of their apps but was very impressed with this initial interaction with them when I needed support.
