BSS B2B Lock, Login & Password

Top quality support! Annie and Lux have been very helpful with trying to fix a problem with Google search problem. The dev team even helped by on their own contacted Google to renew their search. Great!

Great support from the BSS team. Everyone was clear, patient, and helped me set up a rule to hide a third-party widget only for my wholesale customers. They reviewed everything carefully and fixed the issue quickly. Highly recommended.

I use this plugin on multiple stores. It's very easy to use and understand. The support is superior.

had a great experience with Bo in helping get this set up! this app has been so easy and exactly what we were looking for!

Very good help and fast! Did the job. 10/10 points!

Customer Service is top notch. I needed some guidance on a few things and they helped me set things up and get it all dialed in. When I had more questions they even took the time to make a custom tutorial based on my specific situation. I really appreciate the BSS B2B Lock team. They are great with communication and follow up and helping in a timely manner. Thank you!

Amazing customer service, great app

Service has been excellent!

Audrey was great to work with on the lock app. I had no idea what I was doing and she helped me get my products locked and helped me fully understand how the app works!

Ines, was a great person to work with, she's very knowledgeable and helpful and helped me find a solution.

perfect for b2b. this is exactly what we needed to secure our wholesale pricing. the lock rules are incredibly easy to set up and work flawlessly across our store. run smoothly in the background without affecting our store's loading speed.

I’d like to give some praise here: I didn't know how to set up a lot of things, but the customer service representative patiently answered my many questions and configured the features I needed for me.

Great customer service. Explained things clearly. Looking forward to using this app.

Sehr schneller und bemühter Support wenn mal ein Problem vorhanden ist. Anpassungen sind auch selber leicht möglich.

L'équipe a pris en charge rapidement mon dossier et s'est montré très professionnelle, courtoise et engagée. Je recommande fortement.

Thank you Ruby your wonderful :)

Very useful app and the support is prompt and they follow up my issues constantly and get them resolved.

Running a wholesale business and making sure everything flows for the best customer experience can be difficult, BSB Lock and login is amazing it did exactly what i wanted it to do and when i wanted to customise so it all matched my stores look and feel the the amazing team jumped straight in and go it all done for me, with in a few hours!!

Great app and even better support. We needed to hide specific collections for a few countries regardless of the settings in Shopify Markets, and we were able to hide them exactly as we wanted - plus, the rules also work based on IP address. Awesome - I highly recommend it!

Very useful for managing private or B2B storefront access. I like how flexible the access rules are, especially being able to restrict specific pages, products, collections, or pricing based on customer tags and login status. It makes it much easier to create a clean wholesale or members-only shopping experience without complicated workarounds. The setup is straightforward, and the app has been reliable for our needs. Definitely a useful addition for stores that need more control over who can see certain content or products.

My website is a strictly B2B and we screen each customers before granting them access. Ever since Shopify changed their login to 2AF only, this caused issue to our flow. Stumbled across BSS suits of apps, though out of the box BSS's options didn't work smoothly with our flow. Got in touch with Lena and explained to her exactly what we needed and she help run point and coordinated with her dev team to customize their product to our needs. Lena was very easy and pleasant to work with. She and her team with more than patient with our changes and did their best to meet up. Would recommend BSS's product suite and if out of the box doesn't meet your needs feel free to get in touch with them to get it tailored.

BSS Locked was very easy to set up and straightforward to use. There were some compatibility issues with the theme I was using, so the result wasn’t 100% perfect right out of the box, but the support team stepped in and helped make it work. They were quick, responsive, and really helpful with the technical side of things. A special shoutout to Ivy and Ines for getting everything sorted out for me and making sure the app worked the way I needed. Overall, a great app with an even better support team. Highly recommended!

Ruby has been there to help me to set up my b2b platform, and she has been responding so fast, and she and her whole team has been helping me step by step with EVERYTHING. I feel like I have been asking a million questions, and each time I have received the most friendly and helpful responses ever.

Lena was awesome today. She was patient and helpful. I will be teaching out for her guidance again.

Very satisfied with the prompt service, and everything we’ve received help with works perfectly.

I’m very satisfied with the support I received. The agent was quick, attentive, and genuinely interested in understanding our needs and finding the right solutions. I truly appreciated feeling heard throughout the process. Everything was handled professionally, and I will definitely contact the team again if I need further assistance in the future.

Perfect! Support was very quick and solved my issue instantly.

IM HAVING TROUBLE WITH THE APP, I HAVE UNINSTALLED IT AND SOMEHOW IT HAS MY WEBSITE STILL BLOCKED FROM MY CUSTOMERS!

amazing team, always answer quickly and solving every issue or question perfectly. thanks

Accidentally deleted all my locks, and support was able to restore within hours, which was very impressive, considering it was almost midnight their time on a Friday night. Alena was my support rep, and super helpful!

Really appreciate the fast support. Lux responded quickly and explained everything clearly and patiently. The speedy, helpful replies were a huge help — thank you!

I highly recommend the BSS B2B Suite! We specifically use the B2B Login and Lock & Hide Price modules, and they have been absolutely essential for separating our wholesale and retail customer experiences. The setup was smooth, and the features work flawlessly. I also want to give a huge shoutout to Lux from their support team. Lux was incredibly helpful, responsive, and made sure all our questions were answered. Five stars for both the app and the customer service!

Tom, Ruby, and the whole team did an amazing job helping us resolve everything we needed. Great team, great support, and a very reliable app. We highly recommend it for anyone running a B2B store on Shopify. We are also using their other app, BSS B2B Solution, and we are very happy with it.

Una atención excelente por parte de Ken y Ruby. Me han solucionado los problemas de manera muy profesional y atenta.

Excelente soporte con Ines, recibí mucha ayuda. resolvió todas mis dudas gracias

Outstanding App. Even Better Support. I rarely write reviews, but this team has earned one. I found this app after Shopify AI recommended it, and it has been exactly what I needed to lock and hide pages in my store. The app is excellent, but what truly sets it apart is the customer support. Ines is exceptional. Before I even installed the app, she took the time to understand what I wanted to achieve and patiently explained how everything worked. Her guidance gave me so much confidence that I upgraded from the free plan to the paid plan immediately after our call. Afterwards, I had a few questions, and once again, she went above and beyond. What impressed me most wasn't just her knowledge—it was how hard she worked to understand my problem before trying to solve it. She listens carefully, asks thoughtful questions, and genuinely wants the best outcome for her customers. She is also refreshingly honest. If something is a Shopify limitation, she says so. If you've simply missed a step, she explains it with kindness and respect. She never makes you feel uncomfortable—only supported. That level of professionalism is rare. Great apps are built with good code. Great companies are built with great people. Ines is one of those people. If you're considering a lock app, don't hesitate. You'll get a powerful solution backed by someone who genuinely cares about helping you succeed. Highly recommended.

We are so pleased with the support we have had with BSS! They helped me with my registration form, lock app, and much more.

What a fabulous app! Something I could have used so much over the past years to make dealing with business customers easier...special products for particular customers and not to be seen by anyone else or to be found on google etc. Back up support continues to be exemplary and I couldnt give any more praise. By far the best customer support I have ever experienced from an app creator. Tom has been instrumental in one to one help but also the email support is excellent too.

I spent ages looking for an app that I could use to password-protect a single collection (i thought this would be fairly simple but finding an app that did what i wanted was harder than i thought it would be!). This app solved the problem for me, it was fairly easy to set up, and when i contacted support for help, they responded really quickly and fixed the problem swiftly despite the time difference. In future it would be great to see more customisation options in terms of the styling / layout of the password page (for example being able to include photos). But for now it does what I needed it to and the support is excellent and very responsive.

They managed all my wanted Functionalities and i tried A LOT of tools!

10/10 Support From Ruby

I had a very good experience with Tom. He was highly professional, patient, and easy to communicate with. We were able to resolve many issues efficiently, and I really appreciated his knowledge and support throughout the process. I would definitely recommend working with him.

Very helpful dev team! The BSS dev team stepped in immediately. I dropped them a message, and their response time was lightning-fast. They didn't just give me generic copy-paste instructions; their developers actually took the time to understand our business logic, logged in safely, and implemented the exact custom tweaks we needed.

Super App - eine der wenigen, die Preise auch vor der Indexierung bei Google standardmäßig verstecken kann.

B2B Login Lock Hide Price BSS, is an amazing app, that helps me show and hide products for different customer segments, after they have logedin to there profile on my store. It is easy to setup and thew have really fast feedback and help with custom programming of the app, from the support team. The best recommendations! New update had some faults on it, but the team was quick and very helpful to figure it out and sort it. Amazing work!

This app has been crucial to our B2B setup and helped solve issues that other apps could not. Ines has offered wonderful customer service and helped solve all of our problems quickly and efficiently. She's the best!

Extrem guter Support, Tom hat mir direkt das Set Up im Call übernommen und auch noch hilfreiche Tipps gegeben, jeder der eine B2B Seite machen möchte, kann ich die APP nur ans Herz legen

The support team is very helpful and quick to respond. They updated a lock page design quickly! We've really grown to love this app as it accomplishes a lot that we look for regarding locking down pages.

Amazing app and support team! The support and developer team that assisted was extremely quick with their responses and fixes. Our website had an issue caused by an earlier code issue we had made. The team quickly fixed this issue and other following chaining issues within 24 hours. They also allow a 7-day trial period to test all their features, which was a nice feature that many other apps did not have. Highly recommend! Thank you to Emma, Lena, and Ryan!

Lux was very helpful and efficient in helping me change overall wholesale proces

We are very happy with the BSS B2B Login & Lock Access app. We primarily use the app to hide prices from customers who are not logged in or approved as B2B customers. This is very important for our shop, as we want to make sure that our B2B prices are only visible to the right customer groups. The app gives us exactly the functionality we need and helps us manage our B2B shop in a professional and flexible way. It is easy to use and works very well for our setup. We are also very happy with the BSS support team. Whenever we have a question or need help with an individual requirement, they respond quickly, are always friendly, and help us find a solution. Overall, the app is very helpful for our B2B business, and we can definitely recommend it to other Shopify merchants who need to hide prices, lock content, or manage access for B2B customers.

Great support meeting with Lena, she will help you guide you in the right direction plus connect you with the right support. Very attentive support team!

The B2B Lock Solution app provides an intuitive design and the technical features we need, which makes it easy to create our B2B-Store. The support is responsive and grants great assistance! Thanks Ines for your support.

Tom, Thank you so much for your assistance. You were very helpful and knowledgeable. I am signing up for BSS B2B Lock. I look forward to working with you! You are the best.

This really nice app Thanks Lena

I have been working with Tom over the past few days to get our B2B set up. Tom has been great to work with and patient with me as I have no technical skills. I have been able to communicate to him exactly what we need, and he has been able to help build it.

As a developer with over 5 years of experience, I can confidently say that the support from BSS has been among the best I’ve ever received. I’d like to sincerely thank the entire team — especially Ines — for the personal support and guidance in helping me build and grow my B2B business. The level of professionalism, responsiveness, and dedication has been exceptional. Highly appreciate this app and the amazing team behind it.

Ann from support was fantastic!

Good apps, very helpful support team

Tom has helped me solve a lot of problems. My English is not very good, but he is very patient and always helps me figure out all my questions. He even took the initiative to fix other issues with my website. I’m truly very grateful to him.

Lena was incredibly helpful throughout the setup of the BSS B2B Lock app. She guided me step by step, solved every issue quickly, and made the whole process smooth and easy. Great support—highly recommended.

We’ve had an excellent experience using the BSS B2B Lock app. It runs smoothly and delivers exactly what we needed to manage our B2B storefront restrictions. In particular, it allowed us to seamlessly hide the shopping cart icon for our B2B storefront, which was a key requirement for us. We’d also like to highlight the outstanding support we received from Ine, she was incredibly helpful, responsive, and supportive throughout the entire process.

I really appreciate that I receive a prompt response whenever I make an inquiry.

Fantastic customer support. Their team are online as soon as I drop a message for some help. Have used their customer support twice now, both times their dev team log in and fix the issue I'm having or add the custom feature that we're looking for. The app is really good at locking down individual products for pro customers. Very good app, can't recommend enough.

Ines was very helpful and cleared up all my issues in a calm and clear way

Amazing app and amazing customer service! Highly recommended!

Very helpful and amazing support

We are very satisfied with the BSS B2B Solution app and the team behind it. The app offers a powerful and flexible solution for B2B needs on Shopify, especially when it comes to custom pricing, customer groups, and registration workflows. We are also using the BSS Lock & Hide app, which works seamlessly alongside the B2B solution and helps us control access and visibility exactly the way we need. A special thanks to the support team — they are always responsive, helpful, and willing to assist, even with more complex or technical issues. Whenever we had questions or needed adjustments, the team was quick to provide clear and effective solutions. Overall, a great set of apps for anyone looking to build a professional B2B setup on Shopify. Highly recommended!

Really good bit of kit, the app works really well and the support team are fabulous

professional people , fixing issues is done fast and professional, we are very happy with this app and support team behind it! for us , this is THE app to use in b2b business

It works amazing and if it doesn't, you can ask in the chat and they will help untill it works the way you want. Amazing service!

Can be tricky to set up, but the customer service is quick to respond and competent.

Great app and Zoe helped us set up swiftly.

great app and helping people! for our new wholesale shops we are building this together with BSS B2B Lock to hide prices for everyone not logged in, they understand how b2b works. still not completely ready with all, but i already know I have the right app!

Very handy app that has helped us set website that requires pre-approved customers to log in to see wholesale prices. Works together with their quote request app, so products with and without prices can be added to a quote request form. Easy set up and user interface. The support team has been very keen and incredibly responsive to provide assistance, always responding within the day despite the time zone difference. Shout out to Kathy, Helen and Hannah especially!

We are using multiple apps from BSS Commerce for our B2B / wholesale setup, and they have been absolutely excellent. The apps are very powerful and flexible, allowing us to build a proper B2B experience on Shopify — from pricing and customer-specific rules to quotes and overall workflow. Everything works reliably and integrates well with our store. What really stands out is the support team. They are extremely responsive, helpful and always willing to go the extra mile to solve any issues or customize features when needed. If you are running a serious B2B or wholesale business on Shopify, BSS is definitely one of the best solutions out there. Highly recommended.

Bravo à Anne pour son aide ! SAV réactif, application très pratique.

Amazing quick assistance and very welcome to answer any questions. Still on trial period but I think I will purchase this app for our B2B business.

Easy to use and really what we're looking for. Their customer support is also fantastic.

We have multiple different wholesale customer tags that all need access to certain collections and products. The locks work exactly how we need them to! Any problems or questions we had were quickly resolved. Looking forward to using it more as our store grows.

I highly recommend this app to anyone looking to manage their B2B store with ease. Thanks to this app, we can decide which items to restrict for B2C sales and which to keep live only for specific customers. Additionally, you can hide prices from logged-out users and access other really interesting features for those who, like us, use a single site to sell to both B2C and B2B clients. The support is exceptional, professional, and fast. Absolutely top-tier

Works very well and super easy and intuitive to configure! Would highly recommend this app, as well as other BSS applications! Support is amazing too, very responsive!

A fantastic, flexible app that's allowed us to present two different versions of our client's site for trade and retail customers respectively. Very powerful and seemingly stable and reliable. Even better than the product itself, though, is the support the BSS team provide - by far the most complete and comprehensive we've received anywhere. Constantly going above and beyond and working tirelessly with us to provide the perfect solution. Couldn't recommend BSS highly enough. Thanks so much, Raymond, Ruby and team - you guys are brilliant!

Amazing support from Hill and the team :)

dont use this app they will leave old code blocking your site

Ruby has helped us with installing the B2B Lock app, creation of customer tags and correction of the linked pages. She was really quick to response and we appreciate that!

I had a great time. The team is always available to help you

We had very good experiences with BSS Lock and constantly enjoy new features that enhance our websites. We would like to thank Lux for their first-class support.

Terrible experience, don't use.

Super helpful and Ruby in customer service is the best, great app.

Wir nutzen die BSS B2B Großhandelslösung und B2B Lock und es funktioniert echt super. Wir konnten auf diese Art einen Online Shop bauen, der unseren Bedürfnissen gerecht wird. Besonders hervorzuheben ist der grandiose Support - teils sogar Antworten am Wochenende und bereits am Montag die fertige Lösung. Weiter so! :-)

Amazing App, B2B fully functional with cheap price and great support, i had 3 problems with my theme not working with the app and they fixed it super fast. 5 Stars, quality all around

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