Hydronics Australia

I moved over to Interparcel after Sendle went bust, and it's been like night and day. Onboarding and integration support, discounted rates (after I boycott Aramex) with all remaining couriers to suit, the live chat is well above average (as you're able to chat with a human during business hours), and cases are all followed up via email. I've been assigned an account manager who seemingly goes above and beyond to close claims, price match large/bulk shipment quotes, check in to see how things are going and how they can improve. In a world of e-commerce, A.I. chat, and a diluted market for couriers, this platform is user friendly, ever improving and has been fantastic. Highly recommend.

Awesome product and good customer service

Fastest and most efficient support team I,ve ever seen on a app! World class service!