Girl & Dug Farm

My theme just updated and all the badges/labels began to show up in weird places or not at all. Echoing another review above, Bean came to the rescue and fixed it straight away in the wee hours of the morning. Great app, great function and customizability utilizing a wide range of Shopify conditions.

First of all, MyWorks works great. I like it's manual push feature a lot so it quickly updates whatever invoice needs to be fixed. We had a problem where customer name not showing up as company name despite the {company name} settings, and through the meeting I had with Peter L. we were able to easily fix this issue. We been manually re-typing customer names on QBs because the information imported from Shopify wasn't correct, which messed up the whole discount rate because it was set up differently on QBs. Turned the settings on in MyWorks as Peter L. Advised, boom. Fixed! we never have to touch our invoice again. He was super helpful and quick to respond to any of my emails, also David A. forwarded what I've discussed with him so that Peter L. was aware of what's going on so I didn't even had to explain it all over again which saved so much time. Thank you both!

App has some quirks, but it's a really great thing the support is outstanding, quick, and knowledgeable to get you through them. Vincent is radically different (read: EFFECTIVE) from the typical Quickbooks Desktop + Online support I've had to deal with for decades, and saved my team literally hours of trying to figure out some duplicate customer/invoice sync issues. He not only solved the sync issues, but singlehandedly transformed my admittedly negative view of QB Support--enough for me to write a glowing review a 1:00 AM. Kudos to the OneSaas team, and hat's off to Vincent.