Concept 76 Windows and Doors

This 5 star rating is for our experience with the Support team at Globo. We changed the theme of our store, but experienced a user interface issue while integrating the Smart Product Filter to the new theme. The support team at Globo were very quick to reply to my query, and the developers solved the problem in a very short period of time.

When we first began using the app, I would have rated it 3 1/2 to 4 stars, as there were some minor problems we ran into. I give it 5 stars now, because Joey has implemented some changes at our request which made the app much more flexible to use, and these changes I am sure will benefit other users (and at the same time make it much more competitive to similar apps). I give support from the developer Joey 5 stars from the beginning for promptness and willingness to help us out in making the app much more useful.

The app does what it is supposed to do, and we feel it is extracting sales which we would normally not get without this tool. One recommendation: Upon reading the transcripts of the nibble negotiations, I feel that your developers should try to build in a bit of extra intelligence to account for the increasingly poor English grammar and spelling that I am seeing out there (assuming of course an English language version of the Nibble app is being used) Nibble is not quite understanding a number of responses from customers when poor grammar and spelling is involved. A bit of tongue-in-cheek here, but true, nevertheless!