Summer Indigo

I just started using this app but so far it offers a lot more than several others I tried and deleted. This one is a keeper! After using it for a bit I have to say I really like the features in this app and feel it is perfect for my needs. However I took off one star from my original impression because the interface is strange as it has no scroll bars and lacks clarity, especially when editing position of videos, the look etc. This delayed my being able to use it because I simply could not clearly see how to get things done. The tutorial is not quite up to date which added to my difficulties since there is a bit of a mistmatch. Turns out a lot of the functionality is hiding under the fold but there is nothing to signal this and without the scroll bars to let me know, it took me a while to dig up the hidden settings sections.

Horrid process. Can't get past the sign-up and not even sure I want to, Why does Facebook need my social security number? They really have no right to ask for this, no other platform requires it. Really disturbing. In any case, I cannot get past the sign up to accept payments because the drop-down menus do not scroll, and I cannot get to the right numbers. Truly pathetic. I am now having issues with Facebook, Instagram and Pinterest because their sign up processes are so onerous. All of this worked just fine in the past, And Shopify has downgraded their customer service from STELLAR to GARBAGE, very aggravating since I now finally decided to focus on selling online, due to COVID. Everything that worked well in the past when I did not need it is now a total disaster. Maybe I will just go to Etsy and eBay and give up on all this.

Beyond angry at this moment. I had this app loaded into my Shopify store and had added all my contacts a few years ago from multiple sources, with much difficulty, and because I was mostly brick and mortar had not used them for some time. although I was able to go in there and tool around not so long ago. Yesterday I tried to log into my account to create a campaign and found they had deleted my account along with the carefully collected and edited contacts, that also had been unsubscribed if needed etc. I received no courtesy emails letting me know they were doing this, was not given the opportunity to confirm my I wanted to keep my account, or access my lists before they did this. It may be a good app but I am moving on, not feeling the love at all after this, it has set me back days on launching a campaign, as I am now forced to start from scratch.