Town & Country Covers Ltd
United Kingdom
Reviews (2)
Great app and very useful team. The app makes it really clear what the return process is with a neat portal: https://www.townandcountrycovers.com/a/returns Simple. Its great when everything goes well but what is more important is what they do when something goes wrong. When a parcel goes missing they have a team that will actually help resolve the issue. When I have used Royal mail or other couriers in the past they make complaining impossible and refunds also impossible. Clicksit make this side very simple... this is something they don't really promote but in business its important to talk about what you will do to fix something when something goes wrong. Thanks guys, highly recommend.
Great app, has some limitations that are down to the shopify API like the order products appear (shoify makes this alphabetical) and these guys are able to edit this but only within shopify API - but on the whole this app works really well. We use it across two websites, very happy with it. Customer service is great too!