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Pet Gently

United Kingdom

Reviews (2)

★★★★★
Shopify

★★★★★ I’ve had a really positive experience with the Loop team and would definitely recommend their support. The Loop app itself is also really easy to use and makes managing everything straightforward. The interface is simple, intuitive and easy to navigate, which makes a big difference when you’re using it regularly. A special mention to Kashish, who has been incredibly helpful every time I’ve raised a concern. The information provided is always detailed, clear and easy to understand, and what I really appreciate is that Kashish never leaves an issue unresolved. They take the time to make sure everything is fully explained and clear. Thank you to the whole team for the continued support, for always going above and beyond to help. It’s genuinely appreciated!

on Loop Subscriptions App · 6 months using the app
★★★★★
Shopify

I had an issue with a customer’s subscription, so I contacted Seal support. They provided the help I needed in a very clear way, and I’m really happy with how they assisted me.

Developer reply ·

Update 2026-01-25: Hi, in case you didn't notice my latest reply about this on your email, I just want to let you know that I replied to your email and I think I figured things out. I am looking forward to your reply on the email so we can get to the bottom of this :) ------------- Hi, I have searched in our support system, but I couldn't find any email form your domain petgently.com so I just sent you an email to your support address about this. Can you please get back to me at support@sealsubscriptions.com so I can check what is going on there? Thank you

on Seal Subscriptions App · About 2 years using the app