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Rubber-Duckee

United Kingdom

Reviews (4)

★★★★★
Shopify

I never understood these hide and sort shipping apps but after using this I totally get it. The sheer flexibility of it is amazing. I'm in the UK so I have multiple parcel sizes and multiple weight bands, all with different insurance cover. You can hide or show by weight, order value, collection, you can even hide one shipping rate if another is available. All this by country, postcode, cart value and more. Being able to rename and re-order means buyers no longer just choose the first option. And if you get stuck the support team are very helpful and responsive. With shopify's basic shipping function I never thought I'd be able to offer a full range of shipping options without upgrading my plan but now I can. Very, very pleased with this app :)

Developer reply ·

Thank you very much for your review and comprehensive feedback!

on OCT Hide Shipping Methods · 4 months using the app
★★★★★
Shopify

This app works perfectly and is easy to use - set and forget, until the sales start rolling in! As a small business it's really helped me manage out of stocks and gives me functionality that would otherwise have cost a fortune. You get regular updates on which products customers are requesting which makes ordering stock a much more informed process and it keeps customers happy knowing they can order the moment it arrives. I've only had to contact support once but Hasti was super friendly and very helpful and resolved my issue quickly. Highly recommended.

on Notify! Back in Stock+Wishlist · Over 2 years using the app
★★★★★
Shopify

Works really well for me. All orders are imported and sends the tracking back to shopify. There's a settings to Mark as Dispatched when you create the label and another to export the tracking number at the same time. Very occasionally you have to re-link the app on the Click & Drop website, maybe when there's been API changes? It's easy to update but also quite easy to end up duplicating the integration - this is how you get duplicate orders. Just delete the second integration to resolve. Quietly works in the background without any involvement needed 99% of the time. Excellent.

on Click & Drop · Over 2 years using the app
★★★★★
Shopify

You can't link a metafield if it has multiple values. Kind of useless for media listings where you have edition, features, genre, style, label all needing more than one entry. The condition defaults to 'Very Good' regardless of what you enter in the field meaning you can't sell something as 'New' or 'Like New'. It pulls through irrelevant fields, e.g. CD listings have a Cassette Grading. Orders include a 99p shipping charge despite the fact I only offer free shipping. Support are incredibly slow to respond, half answering questions so you have to keep chasing them. Not a good app.

Developer reply ·

Thanks for your review, We would agree our initial interaction was not as smooth as we would have expected. We have since reached out in regards to multiple values, condition ID, and the shipping fee and provided solutions to all. Nikki

on Shopify Marketplace Connect · About 1 month using the app